Customer Ratings & Reviews
- Model:
- NSE6DB830012AA
- SKU:
- 6568985
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Ease of Cleaning
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the product's excellent overall performance, particularly its even cooking capabilities and minimalist design. They also appreciate its ease of use, including how simple it is to clean, and the convenient air fryer option. However, some customers express dissatisfaction with the glass top, noting that its surface material tends to show particles easily.
This summary was generated by AI based on customer reviews.
electric range purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to install in our kitchen, we needed a drop in stove for our new counters
I would recommend this to a friendGreat range for a Great price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this range on sale. It's a little of a learning curve for my wife.
I would recommend this to a friendSamsung Bespoke oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our Samsung Bespoke oven is amazing. We very satisfied with everything about this oven and stove top.
I would recommend this to a friendHeats very fast
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great appliance, only thing is that is very difficult to keep it clean.
I would recommend this to a friendStovetop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very happy with this product so far is doing everything I needed to do and looks very good
I would recommend this to a friendCook stove
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent fit and finish. Heavy duty quality on material.
I would recommend this to a friendBest stove I have bought
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good heats up really well and nicely and quick
I would recommend this to a friendGreat customer service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service and knowledgeable staff.
I would recommend this to a friendWonderful purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a wonderful purchase this stove meets all expectations!
I would recommend this to a friendSamsung oven
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great oven so far looks great my daughter loves baking with it. the convection option is awesome
I would recommend this to a friend- Cons mentioned:Glass top
Mr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The top is too delicate... The top scratch to easy...
I would recommend this to a friendBrand response from Samsung
Posted .Jose, we understand the frustration if your cooktop is easily scratched. Allow us to help you.
Please see page 28 and page 51 under the "Choosing the proper cookware, Protecting the Cooktop, and Care and Cleaning of the Glass Cooktop section of the manual for more details.
Manual
https://downloadcenter.samsung.com/content/UM/202405/20240503155839653/01._IB_FULL_NE9100D_NSE6DG8300_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147156400) to help our team pull up your information.
Have a great day.
^Camille
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great countertop for an electric range and the oven is awesome!
I would recommend this to a friendSamsung bespoke 6.3
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung did a great job with this oven, easy to install .
I would recommend this to a friendGreat electric range
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice physical controls, top of the line electric range.
I would recommend this to a friendGreat stove!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this stove, sleek and clean looking. Oven is big capacity too!
I would recommend this to a friendHave not yet received product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a miserable time ordering this and waited for two hours to speak with someone. I have not yet received this product.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
-Ricardo
Great Products, POOR PROMISES
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very pleased with the Samsung products we purched. However, the incentive regarding gift cards and rewards we were to receive never arrived. I am VERY disappointed that we are going to have to drive over an hour to the Myrtle Beach store to try and get this rectified. Beware … the salesmen are indeed great salemen but they fail to follow through with their promises.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
We understand your disappointment. To better assist you, please contact the BestBuy customer service department at (888) 237-8289. They are available 24 hours a day. They can either answer your question or transfer you to your local store to address your specific concerns.
Have a great day!
^Chrystel
Best Buy Customer Service and handling.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awfully service again. All what this people are doing is keep transferring from BestBuy to geek squad, putting you on hold for hours, keep asking same non-sense questions with 0 solution of problem. Never ever BestBuy for any product. Never again!!!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Ivetta H,
It’s truly understandable how frustrated you are with your customer service experience. To better assist you with your concern, please contact Best Buy's customer service department at (888) 237-8289, open 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific concern.
Thank you.
Nicole
Disappointing appliance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to view panel. Must bend to see it and gray tone on black hardly visible. Racks hard to slide in and out.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jadee G,
We appreciate customers who take the time to provide us with feedback. Let us give you a few tips.
Here are simple steps on what we can do if the racks are hard to slide in and out. Please refer to page 46 of the user manual (Maintaining your appliance - “Oven racks”).
User manual:
https://downloadcenter.samsung.com/content/UM/202502/20250217163149782/O_01._IB_FULL_NE9100D_NSE6DG8300_EN.pdf
Should you have other query, feel free to connect with us through the following platform.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Please provide us with this reference number (1150804297) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
Do not buy
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Burners turn up all the way and burn your food. You have to keep a close eye on the burners because they randomly get stick on high, i have burnt countless meals because of this. Samsung came out and fixed it once and a few weeks later it’s back to doing it again. Should have listened to others and stayed away from Samsung appliances! Very frustrating and it’s getting old ruining food because of the temperature issue! You have to heat your pan and shut off the burner completely so it doesn’t over heat. Don’t buy it!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi DeannaC,
We would like to assist you further with your concern. Kindly let us know more about the range.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148353249) to help our team pull up your information when you message us.
Have a great day,
-Ernest-