Customer Ratings & Reviews
- Model:
- DW80R9950QN
- SKU:
- 6474062
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the Bespoke AutoRelease Dishwasher's quiet operation and effective cleaning performance. Many appreciate the convenience of the third rack, ease of use, and ample capacity. The design and available color options also receive positive feedback. However, some customers have expressed concerns regarding reliability and cycle time.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Reliability
Samsung Dishwasher - Bad Experience
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this dishwasher in June 2021 for just under $500 and it no longer works requiring a visit by a service repair person at a cost of ~ $300
No, I would not recommend this to a friend - Pros mentioned:Third rack
So far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Does what it is supposed to do. Has a cool third rack up top for utensils and smaller items. Looks sharp. Overall I'm happy.
I would recommend this to a friend Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks like a great dishwasher for the price. Haven't installed it yet.
I would recommend this to a friendBrand response from Samsung
Posted .Great news! Thank you for choosing Samsung. ^Lo
Drain problem or technical issues
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is not working well because it does not drain the water after washing at all
No, I would not recommend this to a friendBrand response from Samsung
Posted .The dishwasher is one of the most commonly used appliances in a household for convenience, JeanT. Let's get the information you need to ensure yours provides the best results.
The link below will help you ensure the dishwasher is draining properly. Learn more by checking the hyperlinks.
Samsung dishwasher is not draining:
https://www.samsung.com/us/support/troubleshooting/TSG01001363/
Should you need more assistance with the dishwasher, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148326048) to help our team pull up your information when you message us.
Have a great day.
-Ernest-
Had to replace with Bosch after 1 year and a month
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Several issues: - the water spraying from the bottom keeps popping and when it happens it won’t clear your dishes - when it’s clogged you need an expensive repair (a combination plumber + appliance repair would have been the price of this dishwasher) - the bottom drawer had trouble going in. We needed to use the warranty to get it repaired. - the cleaning is ok but not great. When it got clogged, it was not under warranty. We replaced it with a Bosch dishwasher.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Thank you for choosing Samsung for your dishwasher needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day,
-Ernest-
In Love!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the updated features it has to offer with the wifi!
I would recommend this to a friendJust getting the points for the review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is alright, i don't like the third rack, but they ask had that. The top rack keeps getting stuck
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Bethany, I understand where you are coming from. At Samsung, we manufacture several products that all come with different features. It is only through feedback from customers like yourself that we are able to make our products better. If you have any further concerns, please feel free to reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144146525) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
Samsung linear wash 24”
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mashine is perfect when wash dishes is not laut
I would recommend this to a friendVery quiet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good , seems to do an excellent job! Runs smoothly
I would recommend this to a friendBrand response from Samsung
Posted .We're so delighted to know how happy you are with this dishwasher, Bill! ^Jecca
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All the features you could reasonably hope for, and more.
I would recommend this to a friendDisappointed with Samsung and Best Buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the product on Jan 30, 2022. Delivered one month later. Then a few months later had to get it repaired due to the nozzle problems. Now the machine is dead at the one year mark. Not dispensing any detergent from the dispenser. Extremely disappointed that we now have box unable to function. During the same period (Jan 2022) we upgraded all our appliances to Samsung. They had to replace the microwave after a few days. Next it was the gas range, leaking with defective burner. This cannot be real.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day, LeroyM.
We want you to be able to enjoy using your Samsung appliances for years to come.
This guide will take you through some key elements to check and follow, such as putting the correct amount of detergent in the dispenser, increasing the water temperature, and checking for obstructions if your dishwasher does not dispense.
Detergent does not dispense or dissolve in Samsung dishwasher:
https://www.samsung.com/us/support/troubleshooting/TSG01000970/
To get the best performance out of your dishwasher, it’s important to use the correct detergent and rinse aid.
How to use dishwasher detergent and rinse aid in your Samsung dishwasher:
https://www.samsung.com/us/support/answer/ANS00066253/
You can also check the water requirements for your dishwasher to make sure you are using the correct temperature and pressure.
Samsung dishwasher water supply requirements:
https://www.samsung.com/us/support/answer/ANS00080767/
Please contact your gas provider or local fire department and follow their directions on the next steps to take if there is a gas leak in your range.
You may also visit this link (Gas smell from Samsung range) for more details.
https://www.samsung.com/us/support/troubleshooting/TSG01001945/
If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145653179) to help our team pull up your information when you message us.
Have a wonderful day!
—Vannesa
New Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice to have a new dishwasher. Love the silverware rack.
I would recommend this to a friendworks
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very happy. This product does the job very well.
I would recommend this to a friend- Cons mentioned:Reliability
Second Samsung And It Failed Also
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher was the replacement for the first one that broke. This one broke within a year.
No, I would not recommend this to a friendBrand response from Samsung
Posted .ToddL, we're saddened by the condition of your dishwasher. Please provide more details on what is happening with your dishwasher so that we can provide the necessary support.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147024067, to help our team pull up your information when you message us.
Have a great day.
-John
Amazing washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing dish washer and I like adjustable shelves.
I would recommend this to a friendGreat products
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung make a great appliance Very happy with my new set
I would recommend this to a friendCant wait.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item has not been installed yet. Still waiting for delivery.
I would recommend this to a friendBrand response from Samsung
Posted .We're excited for you to get your new dishwasher soon, Buyer19! We hope you love it as much as Samsung loves you. ^Jecca
- Cons mentioned:Reliability
Terrible Dishwasher
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this dishwasher for 1 year and had to have 4 different repairs so far.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there.
We want to speak to you directly and get more information about your dishwasher for better assistance.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146035101) to help our team pull up your information.
Have a great day.
^Camille
Very satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just purchased very much satisfied with service and product
I would recommend this to a friendOk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks great job done great product the job was done well
I would recommend this to a friend