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Customer Ratings & Reviews

Your price for this item is $1,699.99
The comparable value price is $2,069.99

Customer reviews

Rating 4.7 out of 5 stars with 669 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the spaciousness, beverage center, ice maker, and design of the BESPOKE Side-by-Side Smart Refrigerator with Beverage Center. They appreciate the ample storage space, hidden beverage center, dual ice maker, and sleek design. While some customers would prefer a crisper drawer and a longer warranty, overall, customers are very happy with their purchase and find that the refrigerator offers great value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 669 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love my Frig!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my refrigerator! I love that I can just touch the doors and they open automatically. The ice machine makes two different sizes of ice which is very convenient when drinking different beverages! I can also connect it to my phone and control the temperature! It's an awesome buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refrigerador

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator and good price, beautiful color, different size ice makers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glass doors with sensors

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this refrigerator! So easy to keep organize and clean. I love that it has no door handles and it opens with a sensor. The glass finishes super easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and good function .I liked the refrigerator at a very good price and stylish design at the Best Buy store. I wish it was four doors but that's a bit disappointing.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the designs, the beverage station and most importantly how easy it is to take apart for cleaning!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my refrigerator love the space the storage it has the icemaker the color, the water dispenser accessible for the ice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best fridge we have ever owned

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design and layout of this is really nice. We had the fridge for over a year now and no issues. Ice machine is gret but wish we had the option for just the bigger ice cubes. We dont really use the small ice unless we are out of the big ice. Water dispenser is nice, love the auto refill container.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal fridge, the side-by-side doors prevent me from having to reach down every time I need to get something out of the freezer and the internal beverage center keeps the exterior clean and sleek looking while still providing the benefits of having ice cold water at any time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good condition, looks very good, working perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Very Happy with this purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it’s great!Two kids of ice.Touch to open!Sleek looking!Stays nice and cold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Winter is coming! Behold, the north wind blows a chill, the chill flows and covers all in its coolness. Crystal clear ice, crystal clear waters are flowing as if from a glacier. But wait, that’s no glacier, that’s my new Samsung side by side! It’s awesome. Love the inside door water pitcher. Very spacious. Best Buy delivery team did a fantastic job! Very professional and friendly. Would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Works perfectly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks amazing and works great! Love that it’s spacious too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love our new Samsung Refrigerator! Highly recommend this brand and model. Our daughter is so excited she named ours "Sammie!"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with is refrigerator. Lots of space and I love the different ice

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fride is very nice and has a really elegant presentation. There is no need to do any other decoration, but the only thing i can see is happening is that everytime you opened up one of the doors automatically the other door opened as well so if yoi don't noticed you will leave one door open

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    awesome fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks great and works great! i love the double ice and water features

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Beautiful and functional Bespoke design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and functional design. This appliance met all our expectations and after 1 week has performed perfectly. The installers (Angel and partner) were very friendly and helpful working with our unique house and setup.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Fantastic purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is perfect! I love it! So roomy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst fridge in existence

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading over review after review, I was excited to purchase this refrigerator. The first 3 months were great. Worked like a dream, until we'd had a bad storm. The ice maker wouldn't make ice, the water wouldn't come through and the freezer stopped working. I lost a good bit of food and things happen, so I wasn't worried about it. After going through Samsung since it was under warranty they came out a couple of days later to fix it. According to the tech, the bad storm must have shorted the motherboard in my fridge. Fast forward 10 months later, I get a notification on my phone about my freezer being unusually high temp. Thermal temped it and it was at 40 degrees. Went through support and they had me hard reset it and wait 4 hours before they could continue to assess the situation. Mind you at this time it was a little after midnight. Thankfully that solved the issue and I continued on my way. Fast forward not even a month later and the same situation happens again! It's 2pm and I'm at work. Thankfully my wife was there and I guided her through the steps. Nothing worked. Now the fridge and freezer won't work and the water won't dispense. When I got home I contacted Samsung and went through the exact steps. They then told me that they could send a tech but it would cost me for them to send out a tech and for parts. I stopped them right there and said I could send proof that I have a 2 year manufacturer warranty. Needless to say they didn't budge. This is where big brother best buy comes in to save the day! I will continue being a customer here and probably shop more here. They understood my frustration and offered to replace the fridge because it was STILL UNDER WARRANTY. I can't thank best buy enough. I didn't know what I was going to do with a 250lb paperweight. Needless to say, I won't ever buy another Samsung appliance again. Tl;dr Fridge died on me 3 times within a year, Samsung support sucks and best buy saved the day. Thanks again best buy!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We understand your dismay about your overall experience with the refrigerator.

      Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 should you need further assistance with the replacement. They can answer your question or transfer you to your local store.

      Thank you.

      -Angelica Samsung

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Couldn’t be happier!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love this fridge. Auto closing doors, easy door opening and open large shelving. Ice tray for 2 size ice cubes. Works quite… I have to say these details make such a difference. Kudos to Samsung engineers!

    I would recommend this to a friend