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Customer Ratings & Reviews

Your price for this item is $499.99
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The comparable value price is $999.99

Customer reviews

Rating 4.4 out of 5 stars with 985 reviews

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Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

  • Features

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers regard the CHG9 Series monitor's large screen size and curved display as impressive and well-suited for gaming and multitasking. Many appreciate the monitor's quality and ease of use, although some find the resolution and lack of built-in speakers to be shortcomings. The weight and stand design also received mixed feedback. Overall, the monitor is praised for its immersive gaming experience and ability to handle multiple tasks simultaneously.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 985 reviews
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    This is Amazing !!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I splurged and picked up this amazing monitor. So far, I could not be happier. The picture is amazing and there are just so many ways to use it. Gaming in full wide screen looks spectacular and is so immersive.

    I would recommend this to a friend
  • Cons mentioned:
    Resolution

    Rated 3 out of 5 stars

    Not for Gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a beautiful monitor! However, it is NOT for Gaming. We noticed right away the screen lags/glitches when playing PC Games. We chose to give it a fair chance and try it for a week with multiple games before we decided it wasn’t for gaming. It doesn’t live up to its Specs. The Refresh Rate isn’t true. Resolution (1080p) looks bad on this sized monitor. We adjusted & played with provided display options. The most we could milk out of this monitor was 70fps.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Cameron,

      I am very sorry to see that you have encountered issues with the Samsung - CHG9 Series C49HG90DMN 49" Monitor and have returned it.

      Your feedback is very important to us and will be shared with our product team.

      Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support via:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).

      Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.

      Samsung Monitors Samsung

  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Great Monitor Great Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wide screen for gaming or if you need more space on your PC desktop software being able to have more windows open and space allows for more creativity

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great monitor for gamers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not purchase this monitor for gaming. I wanted it for multi tasking instead of multi monitors. I was told that the screen can be divided into up to 9 screens. I only need 3. The instructions do not tell you how to do this. I returned to 2 different Best Buy stores. No one on the stores could help me unless I wanted to use the Geek Squad and pay for it. Some how I just don't believe I should have to pay to get Initial set up instructions for a $1000 monitor. I can use multi screens by resizing the screens every time I get on the computer but cannot determine how to make the setting permanent.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    High quality monitor

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for my brother who is an accountant. This one screen replaced 4 monitors. He uses this everyday and he LOVES THIS MONITOR.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Absolutely love this monitor.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this monitor. Just amazing quality and picture. I love that I cans split this for spreadsheets and other documents. Features are so good. Wouldn't change it for anything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great BIG Screen

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an oversized beauty of a screen. While I was overwhelmed at first with it, I really got a good feeling when I put it on a better desk setup and had more visual field to truly see how well it works. Only downside I found is how when the monitor falls asleep with the connected PC that the monitor struggles to wake itself up without toggling the on/off button. The visual quality is definitely great but the driving graphics card plays a big role in keeping the resolution up.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Astounding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot say how happy we are with these monitors! Bought one for the office and my wife ended up liking it so much we went and got her one too. Great for gaming as well... feels like you're in a cockpit. Love them!

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Huge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is huge. I bought it for work not gaming so it may be a bit of an overkill, but it looks great and I have so many different choices and configurations. Big fan.

    I would recommend this to a friend
  • Pros mentioned:
    Multitasking

    Rated 3 out of 5 stars

    Great Monitor, Missing Vital Parts

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great monitor. Very clear and gives me lots of real estate for multitasking. Works seamlessly for both my pc and Mac. Was easy to set up. I bought this as open box excellent and was very disappointed with Best Buy on the open box classification. The wall mount plate was missing and so were multiple screws for the monitor stand. I’m still debating returning for this reason.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your review on this Samsung - CHG9 Series C49HG90DMN 49" HDR LED Curved FHD FreeSync Monitor.

      I am sorry you were not satisfied with your experience. Your overall feedback is important to us and we will document your concerns.

      I also recommend you contact Best Buy directly for assistance in correcting the situation.

      If you ever need assistance with the monitor itself, please contact Samsung Customer Support and a rep will be happy to assist you:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. Samsung

  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Big monster

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monitor is serious anywhere from trading stocks and needing multiple windows open. Also playing Xbox on this thing is out of this world kinda makes me dizzy lol.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from a 21" Samsung curved to this 49" monster and the difference is spectacular. I have driving and flying games and the curved screen brings out the realism.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this screen. Perfect for wife work space. More than enough room for multiple open windows when working complex projects. Fantastic color and detail.

    I would recommend this to a friend
  • Cons mentioned:
    No speakers

    Rated 5 out of 5 stars

    Odssey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING MONITOR! I use it to play on my ps5. Very easy to set up and connect. Doesn't have speakers so need to buy some if you dont have head set.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the monitor

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this monitor to replace my dual monitor setup. It does an excellent job as a dual monitor. You have to set the monitor and laptop settings as a dual monitor. If you set all settings as a single monitor, the display looks stretched. I’m sure there are video cards that can support the settings that wouldn’t stretch the display, but you need to check if your card can support it as a single monitor or set it up as a dual monitor.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Samsung Curve is ligit!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item for my husband. He is really enjoying the capasity of this screen. He has had no issues. He is able to use his xbox and regular pc on the dual screens without any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 4 out of 5 stars

    Great monitor for multi tasking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great to view multiple screens at once. On the outer edges it is a bit dim. But still worth the benifets.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Greatest Monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 2 monitors and was going to get a 3rd; looked into this monitor. It is amazing. I can now split my screen into 4 (could even do 6). Saves lots of time !

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good monitor, but get the 1440p version

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like this monitor. No, actually, I really did like this monitor. The aspect ratio is great, it fit perfectly in the space I had on my desk, and the picture quality (for 1080p) was good. Unfortunately, I'm coming from a pretty decent 27" 1440p monitor, so it looked like garbage. If you're used to gaming on 1080p, you'll probably be fine. And, actually, a lot of games looked ok on it. But AAA titles are going to disappoint pretty consistently. Destiny 2 was a mess at this resolution. And the Windows desktop experience is pretty terrible. If you ever get tired of playing games, you can spend a few minutes counting the pixels on your favorite icon. Whoever thought a 49" 1080p monitor was a good idea needs to be fired. It's not all bad, though. Cartoony games look fine. Things like Don't Starve were quite pleasant. The HDR, while only HDRish, was rather decent. The UI is excellent. Probably the best I've ever used on a monitor. And even if your game doesn't support the aspect ratio, you can just slap it in the middle and have plenty of room on either side for Discord/Netflix/whatever. And the stand is very sturdy, with great cable management. Overall, it could be good if you're not already used to a higher resolution. I'd wholeheartedly recommend this monitor if it was 1440p, though. Fortunately, that is a (much more expensive) option.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      smooney:

      Thank you for sharing your feedback on the Samsung 49" HDR LED Curved FHD FreeSync Gaming Monitor. I am sorry to see that this model fell short of your expectations.

      Please know that the 20-step Black Equalizer adjusts any game scene to the brightness level you want, letting you spot enemies hiding in even the darkest areas of the screen.

      If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
      1) Phone: 1-800-SAMSUNG (ask for Monitors) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: http://m.me/samsungsupport
      4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/t5/Get-Help/ct-p/get-help

      If you have not already done so, we invite you to register your new Samsung Monitor at:  https://www.samsung.com/us/support/register/

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.

      - Samsung Solutions Samsung

  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    outstanding Ultra Wide monitor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love Samsung Products, and I always wanted a Wide Screen mostly for gaming and this one is perfect easy to set up and it is an excellent display

    I would recommend this to a friend