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Customer Ratings & Reviews

Your price for this item is $499.99
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The comparable value price is $999.99

Customer reviews

Rating 4.4 out of 5 stars with 985 reviews

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Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

  • Features

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers regard the CHG9 Series monitor's large screen size and curved display as impressive and well-suited for gaming and multitasking. Many appreciate the monitor's quality and ease of use, although some find the resolution and lack of built-in speakers to be shortcomings. The weight and stand design also received mixed feedback. Overall, the monitor is praised for its immersive gaming experience and ability to handle multiple tasks simultaneously.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 985 reviews
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Mega Monitor !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mega !! Thats the best thing about this monitor. The size is impressive and the quality is excellent too. Nothing bad to say about this product.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great Monitor

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Monitor. The bend is a bit too much in my opinion. Pricy but i think it's worth it. So far no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Great monitor for multitasking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my office. I use multiple screens and this has been awesome to work with. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Monster Monitior

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the greatest screen I've ever had. It's awesome for my screen saver showing panorama shots!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It has it's uses. Definitely Not for Everyone!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming and other video-related uses. Not the Greatest for Text related uses. The materiality isn't anything exceptional, typical Samsung plastics. Definitely don't purchase this for work, especially if you've ever experienced an apple or dell monitor as this will seem quite inferior. I use it for Autodesk Revit and other Architectural software, does the job, but if you're doing any color-intensive editing work in PS, InDesign, etc. This is not for you.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    The Monster

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the monitor for my work and gaming its grat i dont have any failure on this time, i love play Cyberpunk with this one <3.

    I would recommend this to a friend
  • Cons mentioned:
    Resolution

    Rated 2 out of 5 stars

    Cool but lacking compared to the higher tier model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a 1080p vertical resolution screen this is a decent option. I felt that for the size of the screen to not have a vertical resolution of 1440p on the lower end model was just not acceptable. This monitor would be fine for a scheduler looking at Gantt charts and the like but if you are using it for CAD or for Gaming you will find the resolution lacking. I also did not like the 1800R curve, for the screen size the 1000R model is much more suitable and natural for viewing. I ended up returning this model and purchasing the Odyssey G9 ($1500 model). With a resolution of 5120x1440 and the 1000R curve, the Odyssey G9 blows this thing out of the water. If you are planning on spending this much on a monitor you might as well just save for another few weeks and buy the Odyssey model. In the end you will be MUCH happier with your new screen.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products.

      If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun) Samsung

  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Love at First Power Up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best purchase I have made this year , I love it and if they come out with a longer one I will definitely get it .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great monitor but requires software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and beautiful screen. The issue I had with this product and why I had to return was because in order to use the multi screen function, you have to download software from Samsung. We got this for my wife who works from home, however, her company does not allow for external software to be downloaded so this monitor is useless for her needs. If you are able to download the software, it's pretty nice to use.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Time Saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much space for data, if you work in spreadsheets all day this will shave off hrs of time in a week. Great for racing games too!

    I would recommend this to a friend
  • Cons mentioned:
    Heavy

    Rated 5 out of 5 stars

    ***Love*Love*Love****

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING but what Samsung product isn't? A little heavy! It Definitely weighs more than my 55" Samsung TV! But overall it's great!

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Amazing display

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work from with two dislays, this took the place of both and even extra room for a third screen. Makes my job somich easier and picture quality is amazing!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Screen Gave Out

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this sometime in 2020. It was an incredibly large display and was difficult to mount by myself. It was working wonderfully for months, until it recently started giving me issues. The entire display would show discoloration and became unusable. Thankfully I purchased the 4-year warranty for the monitor and was incredibly easy to return it back to Best Buy. I do miss having the monitor though.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Lackluster.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very pleased with my receipt of the product. Spent $930 on a “excellent condition” open box and paid $111 on shipping for next day delivery. Received It, box is not in the best condition, but alas that was the least of my worries. There was a sort of liquid oily substance on the back of the monitor when unboxing, upon flipping it over and getting it on the stand there was a lot of almost Vaseline textured liquid on the screen. Very difficult to clean off and left haze on the screen. Plugging it in and running it, the monitor displayed obvious screen damage and refused to boot up. Tried several times and nothing worked. Ended up returning same day as received. Best Buy customer service was excellent however and made the process quick and painless, 5 minutes tops. Would not bother on open box buys ever as this was the result, cannot speak on overall monitor quality in terms of usage. However the stand does feel cheap and the clips on it are poorly made as those were broken too. The positioning of the screws on the back of the monitor for the stand are also very oddly positioned.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      I am very sorry to see that you had an unfortunate purchasing experience with your seller.

      Should you ever need assistance or have questions about using this product, please contact Samsung Customer Support
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. Samsung

  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    A big improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this giant wide screen for video editing and wow it makes such a big difference. Being able to see your whole timeline is a game changer.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Love this monitor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great monitor. I can put several windows on screen and really get the work done. Great picture. Easy on the eyes.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Samsung 49"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this monitor with my Mac Book Pro. You can open three large windows on this monitor. It is great for excel spreadsheets also.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Niiice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Epic screen. Takes some getting used too. If you going to use it for gaming get ready to break your neck . Required a big desk

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Excellent for gaming

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned this for over a year now and still love it. The wide screen for gaming is a whole new experience

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Samsung 49" Gaming Monitor

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in heaven with this monitor. Each to have multiple windows open and easily accessible on desktop, Much better than having dual monitors

    I would recommend this to a friend