Customer Ratings & Reviews
- Model:
- C49HG90
- SKU:
- 6115611
Rating by feature
- Display Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
- Features
Rating 4.3 out of 5 stars
Customers are saying
Customers regard the CHG9 Series monitor's large screen size and curved display as impressive and well-suited for gaming and multitasking. Many appreciate the monitor's quality and ease of use, although some find the resolution and lack of built-in speakers to be shortcomings. The weight and stand design also received mixed feedback. Overall, the monitor is praised for its immersive gaming experience and ability to handle multiple tasks simultaneously.
This summary was generated by AI based on customer reviews.
Buyer Beware
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy. Screen started having issuies parts of screen not displaying, solarization and turning to black and white image. Samsung does not stand behind there products Warranty is a joke and useless.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Mike3025,
Thank you for having purchased a Samsung - CHG9 Series C49HG90DMN 49" monitor.
I am sorry to hear that you are having issues with the screen not displaying properly. We would like to understand your setup with this monitor.
Please give us the opportunity to better understand your usage environment and troubleshoot towards a solution.
You can reach Samsung Support via any of the following options:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
Samsung Monitors
Bad monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After a week and a half both display ports went bad hdmi still works but display is better it has a great picture but not worth the hassle
No, I would not recommend this to a friendBrand response from Samsung
Posted .Mike:
I am very sorry to see that you have encountered issues with the Display Ports. I understand your Please give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back your Samsung with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or begin warranty service, please contact Samsung Customer Support via:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Solutions
Incorrect and misleading
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your current display for an open box monitor is not correct and misleading. You have Samsung CHG9 displayed and should be CHG90 (1080p Monitor). It is misleading and looks similar to a CRG9 (1440p monitor)
No, I would not recommend this to a friendBrand response from Samsung
Posted .James,
Thank you for your review of this Samsung - CHG9 Series C49HG90DMN 49" Monitor
I am sorry you were not satisfied with your experience. Your overall feedback is important to us and we will document your concerns.
I also recommend you contact Best Buy directly for assistance in correcting the situation.
If you ever need assistance with the monitor itself, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
WHY IS IT CURVED
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THIS IS SO GARBAGE I BOUGHT IT FOR MY DOG SO HE COULD HIT LEGEND ON 2K21 AND BROKE IT CAUSE I DIDNT GIVE HIM A TREAT SERIOUSLY MY MONITOR WAS CURVED I THINK IT CAME BROKEN LET ME TALK TO YOUR MANAGER RIGHT THIS SECOUND
No, I would not recommend this to a friendBrand response from Samsung
Posted .SUCKSAZ,
Thank you for sharing your review on this model. I am sorry to hear that the product arrived damaged.
We recommend you contact Best Buy directly for assistance in correcting the situation.
If you ever need assistance with product features, specs, or operation, please know we are here to help. You can reach Samsung Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Samsung Monitors
Not Recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend for office use. This may be good for gaming but not user friendly. Returned.
No, I would not recommend this to a friend