Customer Ratings & Reviews
- Model:
- EP-P4300TWEGUS
- SKU:
- 6447832
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers love the Duo Fast Wireless Charger pad's ease of use and compatibility with multiple devices, including phones and watches. Its compact size is also a plus, with many appreciating how it doesn't take up much space. While some users found the device's placement to be a bit sensitive, overall the product quality is praised for being sleek and durable.
This summary was generated by AI based on customer reviews.
Great idea but failed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honesty i was really excited that they made a combo charger like this. I got one for myself and my wife and sadly the phone charger works great but the watch charger doesnt work on either. Disappointing.
No, I would not recommend this to a friendShame on you Samsung!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after just a few years! Shame on you Samsung!
No, I would not recommend this to a friendDoesn't do what they said.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It looked like this device could charge a phone and the AirPods at the same time, but no, only a phone and a watch for some reason. I bought it as a birthday gift for my wife. Her birthday was eight days ago but we just noticed the problem two days ago. Of course I made the purchase before her birthday but now we are past the 15 day limit for returns. Grumph!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi There!
Thank you for purchasing Samsung Duo-Fast Wireless Charger Pad and leaving a review here. We sincerely apologize that you can not seem to charge your Galaxy Watch on it. Let me help.
Here's a link that is very useful on what are the devices that can be charged to Samsung Wireless Charger Pad:
https://www.samsung.com/us/support/answer/ANS00047798/
Another troubleshooting link to help you when your watch is not charging on your wireless charger:
https://www.samsung.com/us/support/troubleshooting/TSG01003100/
For additional assistance, I’m including the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144212929
Thank you for choosing Samsung!
-Remie
