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Customer Ratings & Reviews

Your price for this item is $1,560.99
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The comparable value price is $3,899.99

Customer reviews

Rating 4.4 out of 5 stars with 248 reviews

Rating Filter

Rating by feature

  • Quality

    Rating 2.9 out of 5 stars

  • Value

    Rating 3.3 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are impressed with the Family Hub 2.0 refrigerator's spacious interior, smart features, and large screen. They appreciate the convenience of the flex zone and remote access capabilities. However, some customers have experienced issues with the ice maker and compressor.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 248 reviews
  • Rated 5 out of 5 stars

    Works great, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Kept food cold during the last hurricane. Consistent temperature throughout, unlike my last one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge with interesting features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is more than a tablet stuck on the front. Use all its creatures dote the best experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I love the meat freazer section. I love the fact you have for sections . Better organized fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge with full of technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge with all the technology. Love Samsung how they keep coming up with innovative products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good but black stainless steel might have been better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this fridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this fridge to everyone. It holds a lot more than my other French door fridge

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lots of great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is an awesome unit with lots of hi-tech options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits our family perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flexible freezer/refrigerator is a great idea and gives us the best usage of the space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the option to look inside the frig when I'm at the grocery store is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The coolest fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious, the screen is huge, it looks Amazing especially with Black stainless Steel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has exceeded our expectations. The wifi is great for our lifestyles. Buy one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome that it syncs up to your other devices! Looking forward to what they make next.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big and very spacious

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it was finger print resistant.No child lock..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best frig ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow this frig has everything my wanted and more I get five stars for the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole family loves the refrigerator it’s so good Thank you Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does all I expected it to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Does as advertised. Free in-Home support highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love everything about this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we enjoy all the extra features .. its awesome . love the black stainless steal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beautiful style makes the whole kitchen, great features with app built in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this appliance is so awesome, the problem is not all apps are available yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome refrigerator. Make life simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best refrigerator I have owned. Easy to use and set up. Lots of room

    I would recommend this to a friend