Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

No content
  • Front Zoom. Samsung - Family Hub 2.0 28.0 Cu. Ft. 4-Door Flex French Door Refrigerator with Apps.
  • Angle Zoom. Samsung - Family Hub 2.0 28.0 Cu. Ft. 4-Door Flex French Door Refrigerator with Apps.
  • Left Zoom. Samsung - Family Hub 2.0 28.0 Cu. Ft. 4-Door Flex French Door Refrigerator with Apps.
  • Alt View Zoom 1. Samsung - Family Hub 2.0 28.0 Cu. Ft. 4-Door Flex French Door Refrigerator with Apps.
  • Alt View Zoom 2. Samsung - Family Hub 2.0 28.0 Cu. Ft. 4-Door Flex French Door Refrigerator with Apps.
  • Alt View Zoom 11. Samsung - Family Hub 2.0 28.0 Cu. Ft. 4-Door Flex French Door Refrigerator with Apps.
  • Alt View Zoom 12. Samsung - Family Hub 2.0 28.0 Cu. Ft. 4-Door Flex French Door Refrigerator with Apps.
  • Alt View Zoom 13. Samsung - Family Hub 2.0 28.0 Cu. Ft. 4-Door Flex French Door Refrigerator with Apps.
  • Alt View Zoom 14. Samsung - Family Hub 2.0 28.0 Cu. Ft. 4-Door Flex French Door Refrigerator with Apps.
  • Alt View Zoom 15. Samsung - Family Hub 2.0 28.0 Cu. Ft. 4-Door Flex French Door Refrigerator with Apps.
  • Alt View Zoom 16. Samsung - Family Hub 2.0 28.0 Cu. Ft. 4-Door Flex French Door Refrigerator with Apps.
  • Alt View Zoom 17. Samsung - Family Hub 2.0 28.0 Cu. Ft. 4-Door Flex French Door Refrigerator with Apps.
  • Alt View Zoom 18. Samsung - Family Hub 2.0 28.0 Cu. Ft. 4-Door Flex French Door Refrigerator with Apps.
  • Alt View Zoom 19. Samsung - Family Hub 2.0 28.0 Cu. Ft. 4-Door Flex French Door Refrigerator with Apps.
  • Alt View Zoom 20. Samsung - Family Hub 2.0 28.0 Cu. Ft. 4-Door Flex French Door Refrigerator with Apps.

Samsung - Family Hub 2.0 28.0 Cu. Ft. 4-Door Flex French Door Refrigerator with Apps

Model:
RF28M9580SG
SKU:
5728818
Highly rated by customers for:
Your price for this item is $1,560.99
Clearance
The comparable value price is $3,899.99

Customer reviews

Rating 4.4 out of 5 stars with 248 reviews

Rating Filter

Rating by feature

  • Quality

    Rating 2.9 out of 5 stars

  • Value

    Rating 3.3 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are impressed with the Family Hub 2.0 refrigerator's spacious interior, smart features, and large screen. They appreciate the convenience of the flex zone and remote access capabilities. However, some customers have experienced issues with the ice maker and compressor.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 248 reviews

  • Great Idea- Overpriced- Premature

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros- Its a great looking appliance, The LCD screen is a very cool feature and has some great apps. The ability to see the inside of the refigarator without actually opening the door is very neat. Multiple temperature zones are great. Cons- This is very overpriced product, the Pandora app keeps freezes all the time. The app is very poorly designed and is very difficult to establish connection with the refrigerator. The Samsung support team is a Joke, they have no answers to your basic questions and down right rude. Had i known all the problems this appliance has i would have waited for the next generation before making the purchase. Great concept poor execution.

    No, I would not recommend this to a friend

  • Awesome refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing style. Love the computer. Excellent sound when use Pandora app.

    This review is from Samsung - Family Hub 2.0 28.0 Cu. Ft. 4-Door Flex French Door Refrigerator with Apps - Stainless steel

    I would recommend this to a friend

  • Great buy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and the features are amazing for the whole family!

    This review is from Samsung - Family Hub 2.0 28.0 Cu. Ft. 4-Door Flex French Door Refrigerator with Apps - Stainless steel

    I would recommend this to a friend

  • This frig is Super Awesome!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We mirror our Samsung TV on the frig. The apps are great too.

    I would recommend this to a friend

  • I like quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was greatfull to also buy nice product , I will encourage

    This review is from Samsung - Family Hub 2.0 28.0 Cu. Ft. 4-Door Flex French Door Refrigerator with Apps - Stainless steel

    I would recommend this to a friend

  • Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, love it, love it!! Best refrigerator I've ever owned.

    I would recommend this to a friend

  • Great Refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my refrigerator! It has everything I need and so much more!

    This review is from Samsung - Family Hub 2.0 28.0 Cu. Ft. 4-Door Flex French Door Refrigerator with Apps - Stainless steel

    I would recommend this to a friend

  • great product, fits perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    glad i went with this. great value with many great options

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Ice machine is faulty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is ok, but the ice machine freezes up at least 4 times a week.. do not buy until problems are fixed

    No, I would not recommend this to a friend

  • Love this fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's gorgeous and so functional. Perfect for our family.

    This review is from Samsung - Family Hub 2.0 28.0 Cu. Ft. 4-Door Flex French Door Refrigerator with Apps - Stainless steel

    I would recommend this to a friend

  • Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the best fridge yet made happy wit him family loves it

    I would recommend this to a friend

  • Love

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's amazing..So far great product And amazing features

    I would recommend this to a friend

  • Very versatile

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product looks and functions beyond our expectation.

    I would recommend this to a friend

  • Beautiful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brings out the beauty in any kitchen it's worth the price

    I would recommend this to a friend

  • Great purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase And I'm really happy with it's performance.

    This review is from Samsung - Family Hub 2.0 28.0 Cu. Ft. 4-Door Flex French Door Refrigerator with Apps - Stainless steel

    I would recommend this to a friend

  • It was wonderful,all my kids and my wife veryhappy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot explain you how we liked this product. Excellent

    I would recommend this to a friend

  • Love this Samsung Family hub refrigerator!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. It's functional and spacious.

    I would recommend this to a friend

  • Would recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this refrigerator! Everybody loves it!

    This review is from Samsung - Family Hub 2.0 28.0 Cu. Ft. 4-Door Flex French Door Refrigerator with Apps - Stainless steel

    I would recommend this to a friend

  • Love the black look

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the black stainless steel and fingerprint free

    I would recommend this to a friend

  • everything and more

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent delivery, installation, quickly to temp!

    I would recommend this to a friend
Page 11, Showing 201-220 of 248 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.