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Customer Ratings & Reviews

Your price for this item is $3,599.99

Customer reviews

Rating 4.5 out of 5 stars with 432 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers admire the Family Hub refrigerator for its smart features, including the family hub, spacious interior, and counter-depth design. They appreciate the fingerprint-resistant finish, camera, and tablet, as well as the music player. However, some customers have concerns about the noisy ice maker, small interior, high price, and short warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 432 reviews
  • Rated 5 out of 5 stars

    Entertaining fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator! So much fun uploading my family pics. I enjoy the “morning brief “ and recipes suggested. I’ve had it for 2 weeks and I’m still learning more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge it work better than most I would say especially the screen where are you can connect it to your ring doorbell and see who comes up to your door

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happiest Mom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator, it syncs perfectly with my Samsung phone. It sends recipes to my shopping list and it's wonderful for playing music on the kitchen. Love, love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Family Hub Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is excellent! It has great organizational space and useful apps on the screen - like calendars, shopping list, weather forecast, to name a few.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never loved a refrigerator but this one right here is my favorite it was easy to set up. The only downside is it's not great at recognizing items in the fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service representative

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best service ever I got and very smooth process when I called the gentlemen was very professional and friendly and the great item that I bought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is perfect with this refrigerator except that I wish that it came with an ice tray in the freezer compartment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it I can watch the news right from the Fridge. It's awesome and i can get my grocery list on the family hub via smart things from the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome 5th Gen Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and durable brand with all equipped features its a very good. Digital experience with powered apps amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best refrigerator ever.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Family is Pretty happy with our family hub. For me is elegant and my wife and I really like to look for recipes on YouTube and play some music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not Sonic ice, but will not break teeth!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome refrigerator with great features, plus I get to see my pictures all the time now. I am an ice cruncher, and the ice is soft!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works like charm... It was a replacement to my 12 years old samsung refrigerator... oh I used to make refrigerator.... lol... so I know what I am talking about....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliances

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is all that and than some. Everyday it makes me feel like I am a kid in a candy store. New features it's a must have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator and great service !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Refrigerator and great service along with the Geek squad coming to my house for service !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Fridge Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire family love's this fridge! Was shocked at how loud the speaker is. The functionality is great and it looks amazing in our kitchen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modern and stylish

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Highly satisfied. We love the display abs Alexa features. More lively kitchen than ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs turner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a open box I had been wanting this for a long time and I love it I don’t know how to work everything yet but I love it so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our family loves the display! Its nice to listen to Spotify while prepping food :) Ice maker can be a little noisy but overall good fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart TV / Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how I can connect my ring cameras to the fridge.. It is basically a smart TV. Samsung never disappoints. I love it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the 3K

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator has nice features and very modern, however; the quality is not all that great. First off the internal components are loud, and the doors dent easily. I’ve had to return two of them because they were delivered damaged. The delivery technician informed me regarding the issue And how the doors dent easily. Absolutely not worth the 3K.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate your helpful feedback, Fridgeman2! We are always looking for ways to further improve the overall customer experience. ^Jecca Samsung