Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $3,509.99

Customer reviews

Rating 4.5 out of 5 stars with 668 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the spacious interior, smart features, and touch screen of the 27.7 cu. ft. 4-Door French Door Smart Refrigerator with Family Hub. They appreciate the convenience of the Family Hub features, the ample storage space, and the ability to control the refrigerator using their smartphones. However, some customers have experienced issues with the ice maker and the lack of adjustable shelves.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 668 reviews
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    great!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this refrigerator is amazing, it has so much space i can barely fill it. the ice maker is very convenient over all i love it

    I would recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, and awesome!!! I like I could hear my preaching will I'm cooking or doing dishes whenever ever the dishwasher is not doing it lol. Overall love it.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Great look

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shelf isn't sturdy. We had a Samsung refrigerator before and it was much sturdy. Of course ice maker issues. Haven't had it that long enough to judge.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Refrigerator size

    Rated 5 out of 5 stars

    Awesome fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much room in comparison to our old side by side! I love being able to pull up my Pinterest recipes on the display and being able to listen to Spotify while I cook

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    Hard to Top

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big fridge, 3 compartments, slick color, wicked screen, smart apps galore, tons of configuration options everywhere. Be hard pressed to top this.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Samsung fridge with extra drawer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to love this fridge because it was soooo expensive. I hate that I can only stand up 1 gallon of milk, every thing else has to be laying down. Also, I wish I could get into the ice dispenser easier. Also, I think Samsung could work on the way water and ice are dispensed. Sometimes the crushed ice comes out the side of the glass and the water will sometimes leak. I love the look of the fridge though, it’s gorgeous!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 4 out of 5 stars

    Great features thru screen.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge nice and spacy. No problems with ice maker or dripping. Screen is nice to have. Only wish there was a light for the freezer which should have with the price.

    I would recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    best buy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent and service is good. overall quality is good on fridge and family hub model is great. it is unique

    I would recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    very cool

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung family hub is so nice to use very modern especially with the tablet you don't need to pin your reminder all you have to do is scroll & that's it. (:)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge is great, family hub needs some work

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We all love the fridge. The family hub is not taking the latest update to 5.0 and I’ve been trying for a month already to get Samsung to assist and they are the worst customer service. I’ve literally spent hours on the phone with them and emails. For almost $3000 this fridge should do my darn dishes for me and I can’t get the android based tablet stuck on the front of it to update to the latest version. Should be an easy thing to do and yet.....

    I would recommend this to a friend
  • Pros mentioned:
    Refrigerator size

    Rated 5 out of 5 stars

    Best purchase to date

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new refrigerator. It’s stylish, spacious, and more than functional. This was an excellent purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Shelves

    Rated 4 out of 5 stars

    Good technology

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like almost every thing but I expected the shelf be stronger. For me the shelf are very fragile and I'm so scared that in any moment it's will be broken.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best in the market as rigth now has tons of ways to use beside just the fridge we love our purchase it was the rigth choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek design, modern functions

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design, modern functions. I use notes function, play pandora on it, have all events scheduled on it, oh yes, I store food and groceries in it too.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Automation

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge nice panel and features are great from listening to music to watching a show to viewing the inside without opening the doors

    I would recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    Excellent Fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this fridge-the whole family loves it. The family hub is very intuitive and user-friendly. So far i wouldnt change a thing.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Family savvy

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and useful. Has plenty of space . Keeps food fresh and maintains freshness for long periods. It is very tech too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Fridge looks great and works great!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this fridge for several reasons and It works great! It looks great! It has great electronic features. The Smart ap is great. I have not used all the features yet. Only downside is it won't mirror the Samsung 60T series Smart Tv as I was originally told. Be sure your TV is compatible to use that feature before you buy the TV, if it is important. I would have gave 4 and 1/2 stars since that was one of the features I wanted. I gave 5 bc I love the fridge and the dual cooling drawer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge but.......

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this fridge because my previous one, a 3-year-old Samsung 4 door flex died on me. Samsung did the right thing and took care of me so I decided to stay with the brand. Overall The fridge is great, but I do miss the 4 door flex. The freezer on this is pretty big, but after using the flex for 3 years I realized I don't need that much freezer space. I would rather have more fridge space. The software on this one is much more advanced than the other so that was a major plus. I purchased this fridge for a great price so I don't regret it, but I do miss the 4 door flex.

    I would recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    Great refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator. Really enjoy the family hub. The only issue was that it had a dent in the front middle drawer.

    I would recommend this to a friend