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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 668 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the spacious interior, smart features, and touch screen of the 27.7 cu. ft. 4-Door French Door Smart Refrigerator with Family Hub. They appreciate the convenience of the Family Hub features, the ample storage space, and the ability to control the refrigerator using their smartphones. However, some customers have experienced issues with the ice maker and the lack of adjustable shelves.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 668 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beautiful in our kitchen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had this for a little over 1 week but so far we love it. It's nice to look up recipes or play music on the hub. Only thing is it will not pair with our Samsung TV which is probably 40' away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My dream refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s everything I could ever imagine! It has all the bells and whistles I want. There is plenty of room and space. Lots of storage for food in both the refrigerator and freezer area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very functional for a large family. Fridge is high for younger/ shorter children but I personally consider that a plus. Family hub operates just like every tablet and quite easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Samsung Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge replaced an LG fridge of the similar style that stopped working after 10 years. Since 2007 when I bought my first Samsung TV, I always buy Samsung, either TV or any other home appliances. I believe Samsung is the sample of innovation, beauty, performance and quality. This brand products are few decades more advanced above all other brands. I have never had any problem with this great brand. This fridge is great from every point of view. My other Samsung fridge is still working after 11 years while we keep it in the worst conditions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family hub refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the refrigerator. Glad my family and I decided to purchase this item. I love how I can look up recipes and follow step by step while in the kitchen cooking.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 4 out of 5 stars

    It’s a Smart Fridge

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a smart fridge with plenty of cool options. I feel it’s a bit too much overall but if you’re a tech savvy person, you’ll love it. I prefer a more simple fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t have picked a better choice you get a chance to enjoy everything right in your kitchen exceptional room with the ability to make your time exciting music ,games ,memo and more

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Love Love this fridge, the TV option when I'm in the kitchen, my phone pics so I can see my favorite photos, the shopping list option, being able to write notes. It's awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Samsung fridge !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best smart refrigerator purchased yet !!! Easy to use , very functional !! Smart Hub & touch screen is worth it if you love technology !!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Future of Refrigerators

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty cool fridge. The touch screen is very responsive and you can get quick recipes for cooking. You can see what’s in your fridge when your out shopping for groceries!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      I love all the smart features on this refrigerator too, bernietapia1! Thank you for choosing Samsung. ^Jecca Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Has everything and more!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just had this refrigerator delivered and it is better than expected. We are very happy with this purchase it has all the bells and whistles and plenty of room for everything we need.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Karen! This really is an awesome refrigerator. We're so glad to know you're happy with it. ^Jecca Samsung

  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Its awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. It has so many smart features and super easy to set up. Lots of interior space for food storage. Definitely worth the upgrade

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge came wrapped put had scratch marks on it, that was disappointing. The fridge is great and love screen with all the options.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Awesome!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge. I can watch tv in my kitchen whilst busy cooking. It’s very convenient. If your are thinking of replacing your fridge please don’t look beyond this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great technology

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything you would expect in a fridge and more. Make sure you have a teenager around to help you learn the touch screen features. Voice recognition needs some improvement.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Excellent news, Bill. We are delighted to hear that this Family Hub refrigerator is a great fit for your home. ^Lo Samsung

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Family Hub Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is is a fantastic refrigerator/freezer. Well thought out. I really like the music & picture access when entering the kitchen. I have to say this by far my favorite appliance!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Love the entertainment. Have a great speaker for music. Family hub is wonderful. I would recommend this refrigerator to everyone I know.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice to have third drawer for drinks. the calnedar and the weather on the screen is nice to have in the morning to start the day and see what i have going on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ibadan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family love this refrigerator!! Since they can go on you tube, play music, watch movies , able to visualize your stuff via your phone!! It’s amazing!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it! Highly Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best refrigerator I have ever owned, just so functional and fun to have in my home. There isn't much it can't do and was worth the extra money I spent on it. Never thought a refrigerator could do so much. Competitors simply have a window to look through, well thats great but not really functional or provides anything more than if you could open the door and look yourself. Well this does that too with internal cameras, but it provides limitless other possibilities. Its like a huge tablet computer

    I would recommend this to a friend