Customer Ratings & Reviews
- Model:
- RF28R7551SG
- SKU:
- 6355745
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.2 out of 5 stars
Customers are saying
Customers have good things to say about the spacious interior, smart features, and touch screen of the 27.7 cu. ft. 4-Door French Door Smart Refrigerator with Family Hub. They appreciate the convenience of the Family Hub features, the ample storage space, and the ability to control the refrigerator using their smartphones. However, some customers have experienced issues with the ice maker and the lack of adjustable shelves.
This summary was generated by AI based on customer reviews.
Samsung Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I totally recommend this product. It is the best and ideal purchase I have made for the price and the promotional gift cards. The features on this refrigerator are mind blowing. You can see what is in your refrigerator remotely for shopping . You can add various screen shots On the display and many more things. It gives you tremendous capacity and food storage for the quick on the go items or the cook/eat and drink you later items. Check it out. You will not be disappointed as it will bring your kitchen alive.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for taking the time to highlight the excellent aspects of this refrigerator, Duncan83. We are proud to have you as a part of the Samsung family. ^Lo
- Cons mentioned:Shelves
Small inside
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the features on the fridge but the inside is small. A gallon of milk or water is a tight squeeze in the door and even a half gallon on the top shel is snug, you need to lay it down or touches top of fridge. Shelves dont really accomadate height. There is no egg tray either.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Mana,
Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using a Samsung product. We apologize for the inconvenience of the refrigerator did not meet the required spaces needed. We will surely notate this feedback for better products and options in the future.
For future reference, I highly recommend visiting these links for basic troubleshooting steps:
https://www.samsung.com/us/support/search/?query=refigerator&referrerPageUrl=https://www.samsung.com/us/support/
To know more about the product please see the specification guide:
https://image-us.samsung.com/SamsungUS/samsung/us/home-appliance/pdf/08152019/RF28R7551SR_V6.pdf
Tips for an organized refrigerator:
https://www.samsung.com/us/support/answer/ANS00084845/
You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime.
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RF28R7551SR/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144427836
Thank you for choosing Samsung. Have a great day.
-Trisha-
- Pros mentioned:Space
Great Refrigerator.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked perfectly with good WiFi connection. Ample inside space is also a plus.
I would recommend this to a friend - Pros mentioned:Family hub
Fridge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love all our samsung products, the family hub has good features, but could be more compatible.
I would recommend this to a friend - Pros mentioned:Family hub
Great refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The family Hub board is my wife's favorite. She enjoys posting family photos. And being able to play music while in the kitchen.
I would recommend this to a friendBrand response from Samsung
Posted .We are excited to hear that the family hub is meeting the needs of your family, Jv20. Thank you for choosing Samsung. ^Lo
- Pros mentioned:Space
Happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy sells the best products and the best service to it customers love my Samsung refrigerator
I would recommend this to a friend - Pros mentioned:Features
Samsung Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great has awesome features install went great installers were very nice.
I would recommend this to a friend - Pros mentioned:Space
good product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge it has everything that you want. The kids enjoyed it well. It deserves
I would recommend this to a friend Best service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Chester and his Best Buy Geeks arrived on the allotted time and brought with them the beautiful Samsung fridge I had bought. They are nicest Geeks I ever met. Professional, kind, experts, patient, I really enjoyed their company. If this is the service norm in Best Buy, I would continue to joyfully buy there and recommend you do too. The service in store (Spring Meadow, Toledo, OH) was also excellent. There I was attended to by two wonderful guys, both called Jason. All in all, a wonderful experience.
I would recommend this to a friendBest Fridge Ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderfully designed refrigerator, It is everything I expected and more!
I would recommend this to a friend- Pros mentioned:Family hub
Love!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge! It does everything it is made to do and the family hub function is really fun to have!
I would recommend this to a friend - Cons mentioned:Shelves
Great design, high tech
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Met our expectations, however the shelves are not adjustable and you can’t fit larger size pots or containers with food.
I would recommend this to a friend all our family members endorses this a good buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.14 months now from the purchased date, all of our family members endorses this as a very good buy. Amazing performance, managing the daily needs and also the frozen space. Pull out doors for freezer is convenient and also the center pull out door is easy to access even for kids at the age of five. Plus the samsung hub is a very good added advantage, speaker gives amazing quality, me and my spouse always listen to the music while cooking.
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious sleek design. What an upgrade from the slanders refrigerator!
I would recommend this to a friend- Pros mentioned:Space
Love my Family Hib
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have wanted a gourmet kitchen for 20 years finally got it and this refrigerator is the icing on the cake. Absolutely love it!!
I would recommend this to a friend Amazing!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A state of the Art fridge. A dream come true. A most have in any kitchen.
I would recommend this to a friend- Pros mentioned:Screen
Excellent!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator from outside to inside. We love the screen and it is for sure the best appliance for any kitchen.
I would recommend this to a friendBrand response from Samsung
Posted .That's so kind of you to say, Analucia! Samsung appreciates your loyalty. ^Jecca
- Pros mentioned:Family hub
Awesome refrigerator
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Family hub is fun and easy to use. Not sure if there is a screen protector made for this model-with built in speaker.
I would recommend this to a friend Love it!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is everything we imagined and we love it! We were contemplating purchasing the Samsung family hub refrigerator that only had the one pull out freezer to save a few dollars but finally came to the conclusion we just had to have the one with the second pull out drawer to store beverages and such. It also just looked better aesthetically. It looks awesome in our new home and functions wonderfully!
I would recommend this to a friend- Pros mentioned:Space
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. No smudges and easy to clean. Love the drawers and space
I would recommend this to a friend