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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 668 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the spacious interior, smart features, and touch screen of the 27.7 cu. ft. 4-Door French Door Smart Refrigerator with Family Hub. They appreciate the convenience of the Family Hub features, the ample storage space, and the ability to control the refrigerator using their smartphones. However, some customers have experienced issues with the ice maker and the lack of adjustable shelves.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 668 reviews
  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator from outside to inside. We love the screen and it is for sure the best appliance for any kitchen.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That's so kind of you to say, Analucia! Samsung appreciates your loyalty. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Awesome refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Family hub is fun and easy to use. Not sure if there is a screen protector made for this model-with built in speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious sleek design. What an upgrade from the slanders refrigerator!

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Cadillac or fridges

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say we use every single feature it has. Love that I can view the inside while at the store shopping

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A state of the Art fridge. A dream come true. A most have in any kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    I love the app

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome features . Great addition in kitchen. Compatible with all smart devices

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Beautiful machine!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome except the ice machine was broken the day of delivery. Awaiting someone to come look at it....

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge .. Samsung never a disappoints! And price cheaper then other compared fridges with more features ‘

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is everything we imagined and we love it! We were contemplating purchasing the Samsung family hub refrigerator that only had the one pull out freezer to save a few dollars but finally came to the conclusion we just had to have the one with the second pull out drawer to store beverages and such. It also just looked better aesthetically. It looks awesome in our new home and functions wonderfully!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung refrigerator Looks great and plenty of space inside. The tablet and camera for inside is a great feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Family Hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. The nooks and crannies for storage are a little weird. The family hub feature is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very large and we enjoy the smart hub. No problems with delivery, ease of use or cooling. Great fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply elegant

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so in love with our new fridge. It’s so spacious and very classy looking. Cools great and the aps are awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tons of ice

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing I don't like is that I thought I could turn these on remotely, but you can't

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. No smudges and easy to clean. Love the drawers and space

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best refrigerator I’ve ever had!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, plenty of room. Love the beverage cooler. The family hub is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Yes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator/freezer, a lot of bells and whistles, just what i wanted ❤

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't wait to receive this refrigerator and it was so worth the wait and so far is worth every penny! Not sure how I got through life without speakers on my refrigerator before but I will not be able to live like that again. Also, the speakers were the ONLY feature I thought I wouldn't use much and that was just wrong. I also like that my Ring doorbell is connected to it so I get the video on my refrigerator as well as my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    SMSG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is smart and very efficient. The ability to connect it to IoT is also impressive

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than expected. Love that I can play music, leave notes and look inside while I’m at the store

    I would recommend this to a friend