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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 668 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the spacious interior, smart features, and touch screen of the 27.7 cu. ft. 4-Door French Door Smart Refrigerator with Family Hub. They appreciate the convenience of the Family Hub features, the ample storage space, and the ability to control the refrigerator using their smartphones. However, some customers have experienced issues with the ice maker and the lack of adjustable shelves.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 668 reviews
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator too many things you can do with it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better than expected!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints, still tinkering with all the Family Hub options but overall it's been great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excited about the Netflix on the fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a lot of space and different areas for various foods. Top of the line with technology

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Everything I thought it would be.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mainly wanted it because of it’s smart capabilities and it has met every expectation.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it the features is what I been looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks beautiful in my kitchen. The screen works perfectly fine.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Love this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious love the family hub. We have not been able to fill it up yet.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Works better than the fist one,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope it doesn't give us the same issue the first one was giving us with the ice maker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE THE COLOR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THEY COLOR AND I KNOW I WILL LOVE THE WAY IT WORKS WHEN I MOVE IN TO MY NEW HOME.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Very easy to use just like a laptop. Love the technology

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great fridge- lots of room

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very classy product!! Love it. Has so much room in it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 27.7 cu ft refrigerator is great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife is pleased, satisfied with new refrigerator..

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Fridge looks good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new fridge love the 3rd draw and big screen ice maker not good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, no issues, everything works exactly as expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great coneccts to wifi screen looks awesome has camera in and out

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the Flex Drawer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as an open box, so it had been listed as registered for warranty with Samsung. So it took me some time to get that fixed. I love the flex draw we use for cheese, lunch meat, shells, and quick snacks. There are some problems with the software trying to find out what is in the fridge. Samsung needs to update the AI. Overall love the fridge.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Samsung smart family hub

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for the price. The waiter dispenser could use a little better design.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues. Great fridge overall. Would be better if it could access the play store

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has been great. No problems. Love it. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome camera and space great to play music

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top of the line refrigerater hands down .would recommend to anybody .easy to use

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is happy to hear that you found that perfect fit for your family with our Fridge and its innovative features that make life easier. Welcome to the Samsung experience! ^Cat Samsung