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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 668 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the spacious interior, smart features, and touch screen of the 27.7 cu. ft. 4-Door French Door Smart Refrigerator with Family Hub. They appreciate the convenience of the Family Hub features, the ample storage space, and the ability to control the refrigerator using their smartphones. However, some customers have experienced issues with the ice maker and the lack of adjustable shelves.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 668 reviews
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    love it!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is so amazing. I am so glad we got it. Best smart fridge ever!!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    The refrigerator was just what we needed.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The look is great and the family hub has kept my wife and I on the same page.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice refrigerator except ice maker plugs up once in awhile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with this product . Love the storage it provides..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Refrigerator!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Fridge ever!! Just adds an extra kick to the kitchen....

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Your next fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described, and more. Meets all expectations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Family Hub Smart Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features, plenty of room to store items. I love that it notifies you if the door isn't fully shut. I'd give this a 4.5. I find the ice to be a little smaller then I prefer. Overall, looks great, gets appropriately cold, and fits our needs. I'd recommend it if you like using technology such as the menu, recipes, internet, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Family Hub

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not had any problems with this Samsung Family Hub

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fridge really worth the money and lots of space

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Love love love this fridge!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the faster ice maker to the amazing quick screen this fridge has it all.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Excellent news, ravndude! Thank you for choosing Samsung. ^Lo Samsung

  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Great smart fridge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love all the smart features available with this Samsung fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Great for space and we love the design!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new fridge is very easy to use. The fridge is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 4 out of 5 stars

    Happy with the fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the features if this fridge. The Family Hub is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend, the black stainless really stands out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Welcome to the future of Kitchen Appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a Christmas gift and she absolutely loves it. The one concern I have is that the Wi-Fi disconnects sometimes when not in use for a while and you have to go through the motions of reconnecting but otherwise it performs very well for what it is. I could not be happier and she receives compliments on this all of the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of space!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touch screen. Can listen to music while cooking and cleaning!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it ... this has been the best investment so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fissure

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, I love it!!! Easy to use and the best is finger print free!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and understand. Great product. Easy set up.

    I would recommend this to a friend