Customer Ratings & Reviews
- Model:
- RF28R7551SG
- SKU:
- 6355745
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.2 out of 5 stars
Customers are saying
Customers have good things to say about the spacious interior, smart features, and touch screen of the 27.7 cu. ft. 4-Door French Door Smart Refrigerator with Family Hub. They appreciate the convenience of the Family Hub features, the ample storage space, and the ability to control the refrigerator using their smartphones. However, some customers have experienced issues with the ice maker and the lack of adjustable shelves.
This summary was generated by AI based on customer reviews.
Tech fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Technology in a refrigerator! We always forget if we need something in the fridge. Just go on the app and see with the internal cameras!
I would recommend this to a friendNice Fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Fridge. Disappointing as far as not being able to add apps besides what is included with fridge. Overall a good purchase.
I would recommend this to a friendWorks great looks great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were debating over the LG vs Samsung, Samsung was the front runner with the family hub feature. Kids love it. Bought it couple of weeks ago, only good things to say so far
I would recommend this to a friendFamily
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my refrigerator. Had a problem with the mother board the 1st week called Samsung and they cam out and replaced the motherboard. Works great. Thank you Best buy
I would recommend this to a friendLove my Samsung fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new fridge! It looks beautiful and is so high tech! Volume is not super loud but good enough for the kitchen.
I would recommend this to a friendIt's waste of money to by this refrigerator.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't but Samsun friz. It stopped working in 4 months. Samsung replaced the compressor. It doesn't fix the problem. Now they offered exchange. Spent lot of money, and it is not worth it with all these troubles.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, your name says it all and we certainly understand how frustrating it is when your expectations aren't met. It seems as though you're on your way to getting this resolved, but if you need further assistance or have any other questions, please contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144107112) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
Still new
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brand New still in the box I will review it when I star using it once the remodeling of my kitchen is finished. It took to long for the delivery
I would recommend this to a friendGRAOWN MAN TOYS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AFTER READING THE REVIEWS ON THIS FRIDGE AND GOING TO SEE IT IN THE STORE THIS IS GOING TO BE THE VERY BEST TOY I'VE EVER BOUGHT
I would recommend this to a friendDoesn't have freezer drawer door bin
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's has everything that the last one had except for the freezer drawer door bin which I really liked for small objects. The biggest problem is that when you have a problem with a Samsung or LG appliance you can't find any service person to work on it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi rkatmont,
Thank you for reaching out to us, and we are glad to know that you are using Samsung Refrigerator. Here at Samsung, we always try our best to make our products convenient for our customers and provide the best possible customer experience.
To better understand and appreciate our product let me share the specification sheet and product manual
Product Specification
https://image-us.samsung.com/SamsungUS/samsung/us/home-appliance/pdf/08152019/RF28R7551SR_V6.pdf
Product Manual
https://downloadcenter.samsung.com/content/UM/202106/20210623104017265/FDR_AW3-14-FL-HUB_DA68-03894A-03_EN_MES_CFR.pdf
For other concerns Please feel free to reach out to us with any further questions regarding your Samsung products.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference number:
1144809858
Thank you for choosing Samsung. Have a great day.
^^Ross
Good product but expensive
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Using this for a week and no issues. The inbuilt cameras within the refrigerator don't necessarily identify the products correctly
I would recommend this to a friendGreat refrigerator and great for techies!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always wanted a refrigerator with a tablet in it. It makes a great addition to my smart home! Got a great deal at the Best Buy Outlet in Ocoee Florida!
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for sharing your feedback with us, DarrellC. We are proud to be a beautiful and efficient addition to your home. ^Lo
Love the features of this smart fridge!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I fell for this fridge the moment I saw it! I love the musical alert that we get when it is left open, its definitely a lifesaver with little kids.
I would recommend this to a friendTech Refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good refrigerator but disappointed on spacing compared to the old refrigerator. Other than that the technology is super good.
I would recommend this to a friendDream refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well put together and a lot of thought was placed on it to satisfy the consumer
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Carol, thank you for your feedback on your Samsung Refrigerator. I am so glad you appreciate all the thought we put into our design and assembly. Thank you for choosing Samsung, we welcome you to our community. ^Brad
Wife loves it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves it. It’s works as intended. I’m glad they were able to switch to a counter depth at my request without any hassle. This flushes well
I would recommend this to a friendNice Samsung refrigerator.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice refrigerator. I don’t find it is compatible with Apple products unfortunately. Maybe I can’t find the way.
I would recommend this to a friendFamilia
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My familia is enjoying my Samsung Family Hub more and more everyday. My grandkids think I am the coolest grandma, they love it.
I would recommend this to a friendFridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product the customer service was great as well. I’m looking forward to learning all of the amazing features it has.
I would recommend this to a friendSamsung smart hub
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung smart hub I really like this Refrigerator it had to be reset a few times the screen keeps freezing up but other then that it’s been good
I would recommend this to a friendI’m in LoVE!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so Excellent, I have yet to learn how to work the tablet part but I love the refrigerator overall
I would recommend this to a friend