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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 668 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the spacious interior, smart features, and touch screen of the 27.7 cu. ft. 4-Door French Door Smart Refrigerator with Family Hub. They appreciate the convenience of the Family Hub features, the ample storage space, and the ability to control the refrigerator using their smartphones. However, some customers have experienced issues with the ice maker and the lack of adjustable shelves.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 668 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy to have it. Very usefull to have the screen. Highly recommended item.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey dmaero! We're happy to have you as a satisfied Samsung customer! ^Jecca Samsung

  • Rated 5 out of 5 stars

    Need s computer course at first to operate. But I

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice. Clear pictures. Can be overwhelming with use of the instructions.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're glad you're getting to enjoy all the amazing features this refrigerator has, Nursenew! Thanks for the 5 stars. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Great refrigerator family hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this refrigerator Will recommend this to my friends and family

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    By the year it doesnt work anymore

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By the year working was working good but now is not working and there is not warranty on the part on total tech, and when I called to samsung they never answere, take other options.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely stunning! This is a great buy if someone is looking for smart options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is Good, I like how i can play music with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Doors need to be a bit more snug when closing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like it so far. I wish it had a drip tray, and door felt snug after closing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. We’re very happy with it. Lots of room in the freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ice maker works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. Music is tons better than I would have thought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung hub refrigerator.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it and that’s the gest expense I have ever made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yusnely

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator good condition smart refrigerator I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Family hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly and great product. Nice color. Inside and out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Very happy with it. Will definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Samsung and the technology that come with it

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Quyen, I want to congratulate you on your Samsung Refrigerator purchase and really appreciate you pausing your day to share your feedback. We are happy to know your are pleased with our technology. Thank you for choosing Samsung in your home and welcome to our family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Family hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new refrigerator it’s been working great!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance
    Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Good looking fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge looks great. Touch screen did stop working but I had purchased the protection plan so getting it fixed was free and simple. The ice maker has stopped working now after 3 years but again I purchased the protection plan so will get it fixed. Love the snack drawer and the freezer drawer. It’s also nice that the bottom shelf can move. Spills have been inconvenient in trying to get the shelf off to clean. Liquids get into areas that can’t just be wiped up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, looks really nice, complete front panel, decent enough music,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time, day of delivery they set it up for me in less than 2 hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung WiFi frig

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the frig!!! Far exceeds the initial expectations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and working perfect and happy with this product

    I would recommend this to a friend