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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 668 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the spacious interior, smart features, and touch screen of the 27.7 cu. ft. 4-Door French Door Smart Refrigerator with Family Hub. They appreciate the convenience of the Family Hub features, the ample storage space, and the ability to control the refrigerator using their smartphones. However, some customers have experienced issues with the ice maker and the lack of adjustable shelves.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 668 reviews
  • Rated 4 out of 5 stars

    Good fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We didn’t have many options but are happy with this purchase so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart hub

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it keeps everything nice and cold easy to use smart hub

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Freg

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. It is expensive. Professional installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase! Love all the apps that it comes with!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very expensive but decent enough to bring rich loo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that much good as I thought. Very expensive one but very useful. Need a solution to hold the dripping water since it hold water on the area after intake the cool water. Touch pad could integrate with my ring bell but once there was an issue due to the upgrade of one of them.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your new Samsung Refrigerator. We are glad to be your choice for your newest addition to your kitchen. We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Awesome fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my refrigerator,it’s so fancy I get so many compliments

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    junk

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we didn't start using this fridge until 2021. It is awful. It just turns itself into store mode and that means all cooling is off. we've lost hundreds of dollars of food. I purchased geek squad protection plan. Its currently broke again, I've been calling and doing chats since Saturday, they don't have me a repair appointment and we just lost all of our food again. buyer beware !

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Beckyl,

      We appreciate you letting us know about what happened to your Samsung refrigerator.

      To better assist you with this issue, please contact the Samsung customer service department at Customer Care: 1-800-726-7864 (1-800-SAMSUNG).

      They can either answer your question or transfer you to your local store to answer your specific concern.

      ^Rainly Samsung

  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great I highly recommend this hope you guys try

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer services

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent services me ideal services. 100 percent services great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refrigerator that is extremely helpful and convenient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MisterH

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it but wish the freezer was larger but the wife is happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing color and size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it can’t live without it, thanks Best Buy for all you do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best im happy im no used yet i’m finish my kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Samsung Hub, My kids and I absolutely love love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Traci

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the options this refrigerator has. Fun unit!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We liked it a lot but was a lot smaller inside then expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appliances have been great and install was top notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Refrigerator, clean and useful does the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome features!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The apps are great. The recipe suggestions are great also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great espace

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plan Meals, Sync Calendars, Stream Music and More with Family Hub.

    No, I would not recommend this to a friend