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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 668 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the spacious interior, smart features, and touch screen of the 27.7 cu. ft. 4-Door French Door Smart Refrigerator with Family Hub. They appreciate the convenience of the Family Hub features, the ample storage space, and the ability to control the refrigerator using their smartphones. However, some customers have experienced issues with the ice maker and the lack of adjustable shelves.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 668 reviews
  • Rated 5 out of 5 stars

    family hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we are very happy with the product. works great, we love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Very innovative and easy to use. Love the camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, couldn’t ask for anything better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Music and recipe ideas works great. Very loud speaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NA

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far.......................................

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Screen issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this refrigerator less than a month ago and we already need to change the screen due to the fact it completely stopped working. Thank god we had a warranty with Best Buy and they will replace it tomorrow.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.

      Your reference number is 1144569984.

      -Noraina Samsung

  • Rated 4 out of 5 stars

    Hi-Tech But Not Enough Storage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's so fancy but not enough storage for everyday use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was fast, and we love your Refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this Refrigerator is new technology very Modern...

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Excellence is producing everyday products extraordinarily well! So pleased to hear that the WOW factor has been achieved with your Samsung refrigerator. We appreciate your recommendations and welcome you to the Samsung experience. ^Cat Samsung

  • Rated 5 out of 5 stars

    Excellent product and service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very helpful feature on this refrigerator...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Make sure you read what you are getting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Annoyed that we got this delivered and installed. Then come to find out that the freezer bin shown on the floor model is sold separate. One would think everything would be included for the cost of this refrigerator.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you so much, dojinaga, for sharing your experience with us. Samsung values the opinions and feedback from all our customers. ^Jecca Samsung

  • Rated 4 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal and best service and working as expected so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Love it, I recommend, just what I need , Cut space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    YOUR STORE WAS THE 3RD STORE I WENT TO & SUCCESS!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone is soooo amazed with my new refrigerator!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great interactive refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great interactive refrigerator. Great size for my family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family loves it!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Family loves the memo feature and uses it almost every day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator !! Recommend to other friends:)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good one . Must one to have it at kitchen area

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovelyfridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most intelligent fridge I ever had. Love it.

    I would recommend this to a friend