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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 668 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the spacious interior, smart features, and touch screen of the 27.7 cu. ft. 4-Door French Door Smart Refrigerator with Family Hub. They appreciate the convenience of the Family Hub features, the ample storage space, and the ability to control the refrigerator using their smartphones. However, some customers have experienced issues with the ice maker and the lack of adjustable shelves.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 668 reviews
  • Rated 5 out of 5 stars

    Overall amazing product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Easy to use and setup. My nephew stays doodling on it, great way to keep him distracted while we’re cooking in the kitchen! Slick and clean, water filter and ice machine works great! Solid product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator of dreams

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is truly the refrigerator of dreams! We love everything about it! I can cook recipes from apps, listen to the news in the morning and my kids love listening to the Amazon music app and drawing pictures. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator exceeds expectations. It does it all. From ordering groceries and keeping track of the items inside to entertaining while we cook. The installation was also seamless and quick. A great experience overall.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Game changer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spectacular space inside. Internet great for pic and video. Water and ice dispenser very helpful. The 2 drawers help out to separate frozen food that way it doesn't waste energy. The fingerprint resistant it great, you don't have to worry about hand marks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed my new refrigerator very much! I would like to be able to move the shelves though. The shelves seems to be fixed and not moveable

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. The interior camera & family center tablet in the door seem excessive, but sure fun to play with. Love the spaciousness & ability to change shelf layout to accommodate taller items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hub

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Hub! The available space to store my food is extraordinary. The hub communicates to my Google, Ring, phone and much more. Love the display of family photo and recipes. It is a must have purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rerigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new appliance. I like the zone draw where you can change he temp from Freeze to a wine temp. I would recommend. Like that I can see wat is in the fridge with out opening the door or looking from my cell phone. Like the family hub

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      It sounds like you're getting full use out of all the great features this refrigerator has. Thanks so much for letting us know! ^Jecca Samsung

  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge was perfect for me, and its huge for the size of it. I am able to play music on it. And the fridge makes a note about the list of foods that are in the fridge, which I find that cool.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Looks amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the most part I love the fridge love the screen however only Con Would be the storage and the doors are really small can barely fit anything in it but other than that I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wifesdream

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge meets my wife expectations and needs. Speakers are a little muffled and low but not extremely dislike them. Storage space may me adjusted to our needs. Generally satisfied with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size refrigerator, very quiet operation. Cools down drinks quickly. Very happy with purchase and installation. Installation crew was quick and professional and took every precaution to prevent damage.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Lots of cool features.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge inside and outside looks incredible. I wish the water dispenser had more of a catch basin though. Also, the water dispenser drips water when it is not being used.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator, keeps food fresh longer than my last fridge. Ice maker works without issue. The camera for food id is a nice touch. Wife love the touch screen, and speaker sounds good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator- the display really bright and clear … user friendly and easily was able to follow instructions and download the app which works prefect

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very nice and works well. I would have liked to have had adjustable shelves inside and in addition, the door where the ice maker dispenser is really does not hold much of anything! Waste.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roomie, great quality product, lobe the Family HUB, easy to get recipes, my kids love the cameras to see the food inside the fridge without having to open it.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    smart fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product, super smart refrigerator. notifies if door is left open. space around ice maker could have been designed more smartly but over all perfect for 3-4 people family

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    So many awesome features!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our refrigerator! So much room! We can see everything! And using the apps on the fridge is great i am cooking more things and being more organized its great!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Jessandmitch, congratulations on your new Samsung Refrigerator. We are glad to have you join our growing family. Thank you for choosing Samsung in your family's home. ^Brad Samsung

  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    It's all about how you arrange things.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loaded with more options than I will ever need. Works great but could use a better door shelf and interior shelf configuration. Also, the ice maker is slightly noisy at times.

    I would recommend this to a friend