Customer Ratings & Reviews
- Model:
- RF28NHEDBSR
- SKU:
- 6196185
Rating by feature
- Quality
Rating 4.0 out of 5 stars
- Value
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers appreciate the Family Hub 27.7 Cu. Ft. 4-Door French Door Fingerprint Resistant Refrigerator for its spacious interior, smart features, and sleek design. Many customers mentioned that the refrigerator has plenty of room for everything, and they love the Family Hub screen and the tablet. Some customers also mentioned that they enjoy using the music feature and the camera to see inside the refrigerator. However, some customers have experienced issues with the ice maker.
This summary was generated by AI based on customer reviews.
Great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful features... great quality.... cant ask for more
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its Awesome very good..we really love it !! Happy customer
I would recommend this to a friendGreat apps
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has very usefull features. Great appearance. I love it
I would recommend this to a friendGreat ease
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great size refrigerator for a big family
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy was great very respectful and did a great job
I would recommend this to a friendthe perfect fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love the bev drawer, black stainless cleans easily
I would recommend this to a friendBrand response from Samsung
Posted .The sleek look and easy upkeep of the black stainless finish is my favorite as well. Thank you for being the best part of Samsung. ^Lo
Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for 3 weeks and so far good. Can't complain
I would recommend this to a friendNickname
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over all a good fridge but the cleaning inside, especially the last tray top it so hard to clean as the liquid gets in between the drawer and the tray top and there is no way to open it or lift it to clean
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey Nickname! I can help with this! Check out this link (https://bit.ly/3bkmqFW) for step by step instructions on how to remove all the shelves and bins in the refrigerator to make cleaning easier. ^Jecca
Not bad, could be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is nice but some of the functions don’t work as advertised. The calendar is supposed to be able to sync with your google calendars and that does not work. Also, it tends to lose connection with WiFi frequently.
I would recommend this to a friendSmall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The inside is very small to say the least and I’ve had to buy organizational bins to tidy up. Great for family on the go for note purposes and also to remember what to buy while you’re at the supermarket.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for sharing your experience with us, Marj. We enjoy having you as part of the Samsung family. ^Lo
Average
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only good thing is the hub. It is the firt time in my life that I own a refrigerator that make too much noise. I have onwn several and either one never have a noise on less you use the ice maker.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there! Let me find a solution to this. Please get in contact with us through our social media channels to obtain more information and fix this symptom on your unit:
Facebook Messenger: http://m.me/samsungsupport
Twitter: https://twitter.com/messages/compose?recipient_id=18768513
^Rafael
This refrigerator is amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The the refrigerator is wonderful, and the delivery of this went smoothly. It is huge
I would recommend this to a friend- Cons mentioned:Ice maker
Samsung should recall the ice makers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is great. The freezer is great. The ice maker shows a complete lack of quality engineering. There is no way they didn’t have problems when this design was tested.
No, I would not recommend this to a friend Avoid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It worked great until the touch screen stopped working on a regular basis. Parts are not available currently if it cannot be fixed.
No, I would not recommend this to a friendFridge stopped cooling at all!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A month after the warranty expires, the freezer stopped cooling at all. Followed the troubleshooting on their website, but nothing worked. Now they are going to charge me a service fee.
No, I would not recommend this to a friendPoor quality and service
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a disappointment! Not even 1 year old and freezer stopped working. $1000 to fix it. .. might as well buy a new one, not a Samsung and not from Best Buy. I can't get customer service to help me. Beware.
No, I would not recommend this to a friend- Pros mentioned:Family hubCons mentioned:Fingerprint resistant
As good as it gets!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am having a hard time writing this review because I want it to be believable. This fridge honestly has very few flaws. My family could only find two small negatives. One being the stainless steel not really being finger print resistant. This is a minimal issue considering I obsess over this fridge and am crazy about keeping it clean. The second being the water dispenser. Since the spout is closer to the front we have found that some cups don't fit right and you will get sprayed. Now on to the good. The amount of space is fantastic and they managed to make every nook and cranny practical and usable. I love the extra drawer to put things I want my kids to have easy access to! The freezer is also a great use of space and can easily hold a Costco trip worth of food for our large family. The Family Hub screen is everything you never knew you wanted. I love being able to plan my week, assign my kid's chores, pin things to Pinterest, and so much more right from my fridge. It has helped my family stay organized and have better communication with my husband who works crazy hours. The Samsung refrigerator has all the gadgets you will fall in love with while still being a very usable and practical addition to any kitchen.
I would recommend this to a friendBrand response from Samsung
Posted .We're so glad to hear how pleased you are with your new Samsung Family Hub refrigerator BeckyF! We are proud to be a welcome addition to your home. ^Mae
Amazing Fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing fridge with all the bells and whistles you need! The tablet is great to have our family schedule displayed on and the kids have e blast with the whiteboard!!
I would recommend this to a friend- Cons mentioned:Ice maker
Great until ice maker issues show up.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker issues. Other features have been great but no ice is a deal breaker.
No, I would not recommend this to a friend Worthe the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have been excellent since day one nice features like warn you if the door is open too long.
I would recommend this to a friend