Customer Ratings & Reviews
- Model:
- NX58M6850SG
- SKU:
- 5713324
Rating by feature
- Quality
Rating 4.0 out of 5 stars
- Value
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers love the Flex Duo 5.8 cu. ft. Self-Cleaning Freestanding Gas Convection Range's double oven and its ease of use. Many also appreciate the range's quality and attractive appearance. However, some customers have expressed concerns about the oven door and warranty issues. The reported problems seem to be related to the oven door's functionality and the timing of malfunctions relative to the warranty period.
This summary was generated by AI based on customer reviews.
Oh My Wow!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel like David Copperfield every time I open the dual chamber door! I wish my cooking was as magical as the oven...
I would recommend this to a friendReview
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the five burners, preheats faster than I expected. Was surprised to learn that the top oven is air circulated
I would recommend this to a friendStove came in fine, small scratch on the side
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t called yet but I have a small scratch on the side of my stove, feels like a scratch and dent item. Item works great though!
I would recommend this to a friendGreat match for our kitchen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look and features of this double oven gas stove. Looks great with our new cupboards and countertops
I would recommend this to a friendGreat Design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how quickly the oven heats when using the smaller oven, while still having the versatility to use the large oven.
I would recommend this to a friendNew Range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice, quality product. little bit of a learning curve using the convection oven
I would recommend this to a friendSamsung Flex Duo black stainless steel must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung Flex Duo black stainless steel gas range is a must have to compliment the Samsung Family Hub 4 Door black stainless steel refrigerator.
I would recommend this to a friendRange is a beauty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A+ the black stainless steel looks amazing. The 2 different sections to bake in has already come in handy. The range is just great overall.
I would recommend this to a friendBroken stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stove had short in eletric parts. Had to be redeliverd two times. Had to wait to long for delivery
I would recommend this to a friendVery nice item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this item. It’s worth the price. All my family is enjoying the meals that I prepare in this wonderful item.
I would recommend this to a friendBeautiful stove
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new stove!! Bakes and cooks well and the black stainless steel is amazing!!
I would recommend this to a friendEsmy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Samsung gas convection range, the black stainless steel looks amazing.
I would recommend this to a friendGreat product
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Totally satisfied, nothing negative to report. It works like a champ!
I would recommend this to a friendbest stove ever
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome stove. Takes less time heating up and cooking
I would recommend this to a friendNot Impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Convection Oven fan makes a terrible sound, burners are limited on how low flame will burn
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Los2u,
Thank you for reaching out to us. We are glad to know that you are using Samsung products. We apologize for the inconvenience of the range making a terrible noise and having flame issues in the burner. Don't worry will surely notate your experience about this matter for a better service and products in the future.
For future reference, I highly recommend visiting these links for basic troubleshooting steps:
https://www.samsung.com/us/support/search/?query=Range&referrerPageUrl=https://www.samsung.com/us/support/
Samsung oven fan is making a noise, not working, or won't turn off:
https://www.samsung.com/us/support/troubleshooting/TSG01001942/
Flame issues on Samsung gas cooktop or range:
https://www.samsung.com/us/support/troubleshooting/TSG01001946/
You may check this link for future reference to reduce unnecessary repairs over the range lifetime.
How to clean your Samsung oven:
https://www.samsung.com/us/support/answer/ANS00049011/
How to clean your Samsung gas cooktop:
https://www.samsung.com/us/support/answer/ANS00049945/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/NX58M6850SG/AA
If you need further assistance, please reach us through the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144769624
Thank you for choosing Samsung. Have a great day.
-Trisha-
worth the money!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great stove everything works no problems. Love this stove !
I would recommend this to a friendgreat stove!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great stove for the price. got it for 1299 cheaper than the newest model with all the same features
I would recommend this to a friendNot accurate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The oven is not running true to temperature. First it was too hit now it’s too cool.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having concerns with your Samsung Range temperature. I have some helpful information to provide to ensure you are getting the best performance. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01207673/
Thank you for choosing Samsung. ^Brad
nice bonus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Back stainless. Easy to keep clean. Splitting oven with storage is great.
I would recommend this to a friendGreat stove for a chef
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awesome.... 5 star review. Employers very nice and on time
I would recommend this to a friend