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Customer reviews

Rating 4.2 out of 5 stars with 296 reviews

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Rating by feature

  • Quality

    Rating 4.0 out of 5 stars

  • Value

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

81%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 296 reviews
  • Rated 4 out of 5 stars

    So many features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting to learn this oven yet so many features! The burners low settings do heat to high there is no way to simmer anything, the reason for the 4 star instead of 5.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst purchase I've ever made

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 13 months ago (28 days past warranty). After doing my first self cleaning... Bottom deck finishing has totally cracked. The knobs, due to the heat, have melted. And when I called to get a new part on the base deck, the ENTIRE DOOR fell off when I pulled it out to get the model #. By far the worst purchase I've ever made, and I LOVE Samsung.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not work stove

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Best Buy customer for years, but I bought a Samsung stove and I have had problems with this since the day of installation, I tried for days to contact the best buy or support department to get someone to take care of the problem and I was never attended to, very disappointed, I have a new stove that is useless

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I realize your experience has been less than ideal. I would love the opportunity to change that. Please feel free to
      contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter
      (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1142430396. We thank you for being a part of the Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Great dual oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stove seems to cook food better on the stovetop and the convection oven. One problem is that you can't see through the bottom ovens glass unless you're down on your knees, otherwise you have to open the door. Love the five burners and the on top griddle,and I like the black stainless steel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Double oven with one door, but can adjust the shelf and easy to use. 5 burners on top

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Taking some getting used to!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a double stove before. Very nice stove but it takes some getting used to. Like the features but really need to sit down and read the book so I can find out about all the features on the stove

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Raeh. Getting used to a new appliance can take some time but we are pleased to hear that you're enjoying it so far. Thank you for choosing Samsung! ^Lo Samsung

  • Rated 5 out of 5 stars

    Great oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome double convection oven with a nice black stainless finish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Double oven works great, has WiFi and an app that lets you control it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great oven - easy to use - convenient to have one or two options

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are excited to hear that you're getting fantastic use out of this range, JJTX. Thank you for being the best part of Samsung. ^Lo Samsung

  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The duel oven is wonderful roast and bake at the same time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the flexibility with the Flex Duo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, convenience of flex functionality big advantage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome awesome product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome awesome stove. We are very happy with this stove

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      It's really awesome how much you love this range, Swoods! Samsung is happy to have an awesome customer like you. ^Jecca Samsung

  • Rated 2 out of 5 stars

    Mother board service - 4th call.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this stove for 3 years, just in the last year alone, I have had service out for the mother board to be replaced 3 times. I am on my 4th service call. Very disappointed with this stove. The look of the stove is nice, very easy to use - but useless if you can't use the oven.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the double oven option even though it is not a true double oven

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung duo oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am totally enjoying my new range, still working out how to use the oven. It did not come with instructions, bummer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flex Duo is the wat to go

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We LOVE our Flex Duo! The "Convection" has been great to have during those hot summer months. Thanksgiving meal was a breeze to cook. Highly recommended for any family that cooks meals for their families. This range is very easy to keep clean and always looks new. We would buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Complicated but good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one wouldn't work so was replaced and then it didn't work. It took multiple visits to replace the electronics. Now it is a great stove.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Stove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time using convection, as the reviews state, it takes some getting used to. Love the "break away" door. I do find I use the top half more than the bottom half of the oven, love that option. Thought most ovens came with a broiler pan - this one does not. Also does not come with a griddle as some of the reviews state it does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product fantastic look buying it from Best buy was the best bet for some reason I tried to match prices on my own and I was led back to Best buy That's anything TVs whatever you can think of but always leaves you back to Best buy me anyway

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    stove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with the stove, but again new poor experience with Best Buy deliveries and service

    No, I would not recommend this to a friend