Customer Ratings & Reviews
- Model:
- NX58K7850SS
- SKU:
- 4892515
Rating by feature
- Performance
Rating 2.9 out of 5 stars
- Ease of Cleaning
Rating 3.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
Customers are saying
Customers praise the Flex Duo range's double oven, ease of use, and attractive appearance. Many appreciate the numerous features offered by the appliance. However, some users have reported issues with the grates, knobs, and convection fan. These concerns, while present, appear to be less prevalent than positive feedback.
This summary was generated by AI based on customer reviews.
Like the stove..but
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The knobs for burners move to easily, all it takes is to lean against them. Also a bit of a learning curve, some stuff not in manual. Black top is harder to keep clean.
I would recommend this to a friendAwesome stove and beatuful
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new stove, it came on my birthday so it was a great gift. I haven't had a chance to use all the features yet but what I have been able to use is wonderful.
I would recommend this to a friendLooks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The single top oven can burn items towards the back of the oven, I checked the temperature and seems accurate , so far so good just got to get used to the new one, love the look.
I would recommend this to a friendGreat Features and Good Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this on sale. Love the sturdiness of the burner racks on the top. The split oven is really convienent. Be careful when cooking in the top half, food will get done faster than in a regular single door oven.
I would recommend this to a friendSleek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A nice looking and well performing product. Having some issues connecting it to the internet, but not sure if I want Skynet cooking at my house.
I would recommend this to a friendGas range for me!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a very nice looking black stainless slide-in gas range. I like the touch screen and a unique functionality wherein food could be kept warm. Great appliance.
I would recommend this to a friendOven heating problems
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love having theiddle burner and grill top. However, the oven does not cook evenly and it feels like things take longer to cook then in my old oven. This was disappointing as we love samsung phones and other electronics and wanted everything to match. Still works well but for the price i thought it would be so much better.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Melikey88,
Thank you for sharing your experience on your Flex Duo™ 5.8 Cu. Ft. Self-Cleaning Freestanding Gas Convection Range.
I'm sorry to hear that your range oven is not working right, and I know how inconvenient it is, especially if it lasts longer to cook. We are glad to hear that you love our Samsung product and continuously use it.
To help you with your concern, I will provide you with this link: https://www.samsung.com/us/support/troubleshooting/TSG01204529/#oven-does-not-cook-well, and it will route you to an article where you can see the troubleshooting guides if your oven does not cook well and other temperature concerns.
Also, here's another link that is related to your concern.
https://www.samsung.com/us/support/answer/ANS00049012/.
For further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community:
https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Ticket number:1144140853
^Rainly
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing Stove with tons of features. BUT the smart home app only lets you set time and temp... you need to actually go to the stove to start the oven..
I would recommend this to a friendNot worth it!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The double oven is kind of a joke. My kitchen aid was so much better with separate doors for each oven. This one has one door. It has the ability to separate that door to open top only but if you are cooking in both you have to open the full door which releases heat from the top. Sure wish I had thought about this before I bought it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, we are sorry to hear that your gas range is not meeting your expectations. We are always working to improve the quality of our products and to drive customer satisfaction. Your feedback is important to us and your concerns will be shared with our product team. If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143980435) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena
Excellent duel zone oven
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great dual zone oven for cooking two different dishes at different temperatures. Love the Wi-Fi option that helps with preheating notifications
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is beautiful looking, cooks everything very even and perfect quickly. Only issue I had was that the first one came with a 4-5 inch scratch on the touch screen clock section so a new one had to be delivered.
I would recommend this to a friendWorth It
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pricey but definitely an upgrade compared to what we had. WiFi is useful if you are away from the kitchen to let you know that the oven is ready. The extra BTU’s and the Wok feature is a plus.
I would recommend this to a friendGreat feature
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My mom Loves her new stove. She loves how much quicker it is for her to bake a pizza or cokkies without having to wait so love for the oven to heat up a larger space.
I would recommend this to a friendBrand response from Samsung
Posted .So happy to hear that you love your new range and all the features that make cooking easier. Welcome to the Samsung experience. Happy Cooking! ^Cat
A little soon to know. Love it so far.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking at this one & one that was $200 cheaper. The salesman told me difference was this one had warming drawer. It does not!! Disappointed!
I would recommend this to a friendGreat double oven
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything about this oven is good...handle is high so not low to floor. Has convection feature for quicker cooking. Has divider on inside so if you want to use it as single oven.
I would recommend this to a friendAwsome dual zone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The dual zone heating option is awesome. You can bake things simultaneously at different temperatures, very convenient. Also looks really nice and high end. Very happy so far with the purchase.
I would recommend this to a friendGreat looking range!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love how well our new oven cooks and how beautiful the range looks. Installation was amazing. We are extremely happy with our new purchase from Best Buy.
I would recommend this to a friendBrand response from Samsung
Posted .Hey there, Charlie! Samsung is proud to be a beautiful addition to your kitchen and thank you for being a valuable member of our family.
Nice stove
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The flex oven is a great addition to the gas stove. Like the varied btu burners to allow for different cooking temperatures.
I would recommend this to a friendMy oven
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the option of cooking conventional or convection. Being able to cook 2 different items at the same time is a timesaver.
I would recommend this to a friendAwesome purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't have picked a better choice for a range. Easy panel operation and easy to keep clean. The oven cooking that varies is awesome
I would recommend this to a friend
