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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 623 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 2.9 out of 5 stars

  • Ease of Cleaning

    Rating 3.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers praise the Flex Duo range's double oven, ease of use, and attractive appearance. Many appreciate the numerous features offered by the appliance. However, some users have reported issues with the grates, knobs, and convection fan. These concerns, while present, appear to be less prevalent than positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 623 reviews
  • Rated 5 out of 5 stars

    Double the fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you cook multiple dishes and need two different temps then this is a must have. I love the grill on the top. It makes pancakes and eggs so much easier.

    I would recommend this to a friend
  • Cons mentioned:
    Knobs

    Rated 1 out of 5 stars

    Feels cheap and not a good range

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros - Looks great - Love the gas range and gas oven - Connects to my phone via the app Cons - Fan went out in 4 months - When cooking using the dual oven, the top oven cooks the food unevenly (burns the top) - Knobs began to peal - The top get super hot when baking Summary: The oven feels cheap and the dual oven is useless because it cooks the food unevenly unless you use the full oven. The fan went out after 4 months, Samsung replaced it but the new fan only has a 90-day warranty so I am afraid it will go out again and it will not be covered. Buy something else.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you, BJacobs, for sharing your thoughts on this range. Samsung uses your feedback to help us improve the overall customer experience. ^Jecca Samsung

  • Rated 5 out of 5 stars

    OK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    delivered and inspected. Delivery was late, schedule for a morning delivery and delivered at 6:00PM

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything you would want in a range.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many features. My favoritrs are the 5 ranges varying in size. Convection, dual oven really works well. Quick boil always comes in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oven

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item but o longer match my return refrig. Therefore sent back with refrig for another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great stove

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves this stove has everything she wanted. Have had no issues with this stove

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gas convection oven.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m sure I will have a wonderful time learning how to use this oven. The stovetop is amazing and perfect for cooking.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is excited to know that we have added something special to your kitchen with the sleek design of our range without having to sacrifice a powerful performance. I would like to help further by providing you this link http://bit.ly/361Ij9c so that you can download a copy of the user manual. There you will find information on your range's wonderful features that you can read at your leisure. Thank you for being a part of the Samsung family. ^Cat Samsung

  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great stove with a split oven that is simple to use and control & the five burners are great also. I highly recommend this appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Flexible Oven

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feature rich. High quality. Power burner is a plus..heats water in no time. would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had the range less than a month but so far we are very pleased. Lots of power and much better cooking than our previous range.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had problem with oven thermostat after 2 self clean cycles but once repaired by Samsung great stove

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hot!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Burners kick on this unit. Cooking has never been better. Good level design made installation a breeze.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Burners are too hot making it hard to simmer anything. Ovens are small with the divider in. Had service out for problems within the first 2 weeks of owning.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the oven has been really nice to use. Haven’t figured out all the bells and whistles yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hate to balance

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay but hard to balance with out having to call support

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the only downside is there is no clear user guide for the consumer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Cook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this range and so does my family who loves cooking and grilling on the stove top! Awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It makes cooking fun

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this stove. Cooking with gas is great but cooking with this stove makes it even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this two seeks ago and we simply love it! Nice features and dual convection oven is a nice touch! I would highly recommend this gas range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Range

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far best stove we have had. Samsung nailed this one with their black stainless color.

    I would recommend this to a friend