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Customer Ratings & Reviews

Your price for this item is $1,499.99
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The comparable value price is $1,699.99

Customer reviews

Rating 4.4 out of 5 stars with 623 reviews

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Rating by feature

  • Performance

    Rating 2.9 out of 5 stars

  • Ease of Cleaning

    Rating 3.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers praise the Flex Duo range's double oven, ease of use, and attractive appearance. Many appreciate the numerous features offered by the appliance. However, some users have reported issues with the grates, knobs, and convection fan. These concerns, while present, appear to be less prevalent than positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 623 reviews
  • Rated 3 out of 5 stars

    Not the best one for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The strove works great, however the enamel is peeling off the inside and Best Buy wont take care of it. The Geek Squad guys says we needed to contact the manufacturer, even though it was under warranty at the time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great range and oven!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent range and the wifi options for the stove is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this two seeks ago and we simply love it! Nice features and dual convection oven is a nice touch! I would highly recommend this gas range.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not what we hoped for

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this oven because we thought it would be versatile. It hasn't worked out so well. The top oven is heated by the broiler, things tend to get burned (like my meringue which caught fire!), so that ends up not being so useful. We mostly use the bottom oven, Which does heat up pretty quickly (5 mins to get to 400F). A pretty bad problem is that the control panel gets affected by heat and if you have pans on the back burners the buttons will "push themselves" because of the steam from your cooking. It's worse if the oven is on too. That's super annoying if a timer resets itself. For the price, Samsung needs to do better.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are having issues with temperature control in your Samsung Flex Duo Range. If you are using the oven with your Flex Duo divider , make sure that you are using both the upper and lower oven. If you are wanting to use the oven as a singular oven, then you will need to remove the Flex Duo divider. Thank you for choosing Samsung. ^Brad Samsung

  • Rated 2 out of 5 stars

    Broke on the first use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've already called Samsung Warranty owning it for 7 days because it stopped working after first use. They're taking forever to fix it. Then I searched the problem (igniter) and tons of people have the same problem. Well that sucks that out of the box these things don't work. It's nothing special of an oven so you'd think they could at least try to work. I bought the 5 year service after that because I assume Bestbuy knows they're garbage and I couldn't return it (it had been at my house 7 days but I owned it 15). So, buy one of these and just like everyone else someone will be out at your house fixing it multiple times. Two igniters on this one so I assume at least 2 replacements a year.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, we are sorry to hear that your experience has been less than ideal. This experience is not what we expect for our customers. We really appreciate you taking the time to sit down and write out all the details of your experience so far. We definitely want all of our customers to enjoy their appliances and to have many years of use. Feedback like yours will certainly help us to continue improving our products and customer experiences. Based on the information provided, you are currently working towards a resolution with one of our Authorized Service Providers. We are very confident that the technician will be able to resolve this matter for you. Should you need further assistance, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143811824) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena Samsung

  • Rated 5 out of 5 stars

    Beautiful Stove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new stove! The ovens ability to be split is such a cool feature! Thankful to my salesman Micah for all his help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gas range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our salesman was outstanding and the delivery guys were professional and very careful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stove

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely Wonderful! A person receives what they pay for! Buy USA made-no problems then.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was delivered as promised and not damaged. Absolutely love this stove and oven combo!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Samsung!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and work very efficiently! Like the color too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the double oven

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you learn where the oven racks should be placed, you can do a lot of baking. Convection feature is a plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Gas Range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I’m very happy wit this new range. Still getting used to new options but all indications are it’s an excellent product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent addition to my kitchen. Love the dual ovens. Just have to get used to the temperature and BTU s with stove

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The product is fine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is fine, But my range came dented and scratched up!! It’s being replaced!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and self cleaning was very nice. Appearance of product was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    flex duo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome possum; appears to be a good choice, however, I only wish I knew how to cook

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful stove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this stove/oven. Love being able to make all my breads and full dinners in the oven. Love the convection oven.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every cent I spent on this range. The dual ovens is the best feature for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product, but nothing amazing about it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. Wi-fi feature very limiting(no use). Would recommend w/o paying extra for this feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great range. We love the dual temperature zones. We also love the Black Stainless Steel look.

    I would recommend this to a friend
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