Customer Ratings & Reviews
- Model:
- NX58K7850SS
- SKU:
- 4892515
Rating by feature
- Performance
Rating 2.9 out of 5 stars
- Ease of Cleaning
Rating 3.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
Customers are saying
Customers praise the Flex Duo range's double oven, ease of use, and attractive appearance. Many appreciate the numerous features offered by the appliance. However, some users have reported issues with the grates, knobs, and convection fan. These concerns, while present, appear to be less prevalent than positive feedback.
This summary was generated by AI based on customer reviews.
Now I enjoy cooking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.needed to have gas line tightened - then all was fine
I would recommend this to a friendI love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best investment. This stove makes me love cooking
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the look as well as the way it cooks. great
I would recommend this to a friendBeautiful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this stove! It's beautiful and the flame is perfect
I would recommend this to a friendExcellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this stove.. it was everything i hoped it would be!!!
I would recommend this to a friendgas is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new Samsung kitchen great stuff and looks great
I would recommend this to a friendAwesome stove!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So glad I got this. I can start my oven from my smart phone!
I would recommend this to a friendA great cooking range oven
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For a guy who loves to cook and bake, it is great.
I would recommend this to a friendworks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works great with the stove. great instalation. great color
I would recommend this to a friendExcellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It saves you time and gas with its dual compartment.
I would recommend this to a friendlove my oven!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new oven! Everything turns out so evenly cooked.
I would recommend this to a friendI love my HP range
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been baking up a storm. I love me new range
I would recommend this to a friendgreat gas
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.its great product save money on bills nice stove..
I would recommend this to a friendAwesome stove
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has been the best stove I have owned to date.
I would recommend this to a friendA little difficult
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money, convection didn’t work bottom rack slides out very quickly. Bottom rack is thick on sides making it very easy to get burned.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see that you could be experiencing issues with your new Samsung Range. I would love the opportunity to chat and find a resolution. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142508408. We thank you for being a part of the Samsung family. ^Brad
i do not line stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.doesnt meet my expectations i like my other stove better my father purchased this waiting for my fiance' to use it to cook something on it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi vartez,
We appreciate you giving us a review on the Samsung range. Thank you for giving us honest feedback about the range. Right now, we are continuously working to improve our Samsung products.
If you have inquiries or need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144427373
^Rainly
Wouldn’t buy again
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t regulate temperature well. Takes a long time to preheat Poor service from Best Buy when had an issue.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate your feedback, Janice. Thanks for letting us know about your experience. ^Jecca
Large middle burner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The larger middle burner doesn't get hot like I thought it would. It is more of a warming plate.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Raych,
Thank you for reaching out to us. We are glad to know that you are using Samsung products. We apologize for the inconvenience of the burner doesn't get hot. Don't worry will surely notate your experience about this matter for a better service and products in the future.
For future reference, I highly recommend visiting these links for basic troubleshooting steps:
https://www.samsung.com/us/support/search/?query=Range&referrerPageUrl=https://www.samsung.com/us/support/
Flame issues on Samsung gas cooktop or range:
https://www.samsung.com/us/support/troubleshooting/TSG01001946/
You may check this link for future reference to reduce unnecessary repairs over the range lifetime.
How to clean your Samsung oven:
https://www.samsung.com/us/support/answer/ANS00049011/
How to clean your Samsung gas cooktop:
https://www.samsung.com/us/support/answer/ANS00049945/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/NX58K7850SG/AA
If you need further assistance, please reach us through the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144768636
Thank you for choosing Samsung. Have a great day.
-Trisha-
Looks cool but.....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In all honesty the two zones are a great idea but just impractical. The upper door mechanism is flimsy and the hinge came off 2 days after installation. Having been stuck with this while we await its replacement I just cannot really say the split ovens are good. The upper oven burns items on its bake setting because it still if it's the broiler for heat
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this to our attention! Your experience matters to us. ^Ty
- Cons mentioned:Knobs
lasted just over 3 years
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Knobs on the controls started getting loose and breaking with in 1 1/2 years. At 3years 2 months oven started to get error code and turn off. Now it will hardly work at all even if you unplug it and plug it back in. Support says the Main board or the touch control board is bad or both.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, Wayne! If you would like service to resolve this issue, please use the following link (https://www.samsung.com/us/support/service/locations/) Thank you for sharing your Samsung experience! ^Ty
