Customer Ratings & Reviews
- Model:
- NX58M6850SS
- SKU:
- 5713325
Rating by feature
- Quality
Rating 4.0 out of 5 stars
- Value
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers love the Flex Duo 5.8 cu. ft. Self-Cleaning Freestanding Gas Convection Range's double oven and its ease of use. Many also appreciate the range's quality and attractive appearance. However, some customers have expressed concerns about the oven door and warranty issues. The reported problems seem to be related to the oven door's functionality and the timing of malfunctions relative to the warranty period.
This summary was generated by AI based on customer reviews.
Worst purchase I've ever made
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this 13 months ago (28 days past warranty). After doing my first self cleaning... Bottom deck finishing has totally cracked. The knobs, due to the heat, have melted. And when I called to get a new part on the base deck, the ENTIRE DOOR fell off when I pulled it out to get the model #. By far the worst purchase I've ever made, and I LOVE Samsung.
No, I would not recommend this to a friendSo many features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Getting to learn this oven yet so many features! The burners low settings do heat to high there is no way to simmer anything, the reason for the 4 star instead of 5.
I would recommend this to a friendNot work stove
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a Best Buy customer for years, but I bought a Samsung stove and I have had problems with this since the day of installation, I tried for days to contact the best buy or support department to get someone to take care of the problem and I was never attended to, very disappointed, I have a new stove that is useless
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I realize your experience has been less than ideal. I would love the opportunity to change that. Please feel free to
contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter
(https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142430396. We thank you for being a part of the Samsung family. ^Brad
Great dual oven
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The stove seems to cook food better on the stovetop and the convection oven. One problem is that you can't see through the bottom ovens glass unless you're down on your knees, otherwise you have to open the door. Love the five burners and the on top griddle,and I like the black stainless steel.
I would recommend this to a friend- Pros mentioned:Double oven
Very nice oven
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Double oven with one door, but can adjust the shelf and easy to use. 5 burners on top
I would recommend this to a friend - Pros mentioned:Double oven
Great oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome double convection oven with a nice black stainless finish.
I would recommend this to a friend - Pros mentioned:Double oven
Great option
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Double oven works great, has WiFi and an app that lets you control it
I would recommend this to a friend Taking some getting used to!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never had a double stove before. Very nice stove but it takes some getting used to. Like the features but really need to sit down and read the book so I can find out about all the features on the stove
I would recommend this to a friendBrand response from Samsung
Posted .Hello, Raeh. Getting used to a new appliance can take some time but we are pleased to hear that you're enjoying it so far. Thank you for choosing Samsung! ^Lo
- Pros mentioned:Ease of use
oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great oven - easy to use - convenient to have one or two options
I would recommend this to a friendBrand response from Samsung
Posted .We are excited to hear that you're getting fantastic use out of this range, JJTX. Thank you for being the best part of Samsung. ^Lo
- Pros mentioned:Double oven
Easy to use
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The duel oven is wonderful roast and bake at the same time
I would recommend this to a friend Samsung duo oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am totally enjoying my new range, still working out how to use the oven. It did not come with instructions, bummer
I would recommend this to a friend- Pros mentioned:Ease of use
Mother board service - 4th call.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this stove for 3 years, just in the last year alone, I have had service out for the mother board to be replaced 3 times. I am on my 4th service call. Very disappointed with this stove. The look of the stove is nice, very easy to use - but useless if you can't use the oven.
No, I would not recommend this to a friend - Pros mentioned:Double oven
Awesome awesome product
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome awesome stove. We are very happy with this stove
I would recommend this to a friendBrand response from Samsung
Posted .It's really awesome how much you love this range, Swoods! Samsung is happy to have an awesome customer like you. ^Jecca
- Pros mentioned:Ease of use
Love the flexibility with the Flex Duo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, convenience of flex functionality big advantage!
I would recommend this to a friend Flex Duo is the wat to go
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We LOVE our Flex Duo! The "Convection" has been great to have during those hot summer months. Thanksgiving meal was a breeze to cook. Highly recommended for any family that cooks meals for their families. This range is very easy to keep clean and always looks new. We would buy again.
I would recommend this to a friend- Pros mentioned:Double oven
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the double oven option even though it is not a true double oven
I would recommend this to a friend Complicated but good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first one wouldn't work so was replaced and then it didn't work. It took multiple visits to replace the electronics. Now it is a great stove.
I would recommend this to a friendFantastic Best buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic product fantastic look buying it from Best buy was the best bet for some reason I tried to match prices on my own and I was led back to Best buy That's anything TVs whatever you can think of but always leaves you back to Best buy me anyway
I would recommend this to a friendGreat Stove
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First time using convection, as the reviews state, it takes some getting used to. Love the "break away" door. I do find I use the top half more than the bottom half of the oven, love that option. Thought most ovens came with a broiler pan - this one does not. Also does not come with a griddle as some of the reviews state it does.
I would recommend this to a friendStove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I feel the instructions could be easier to read. Love the top grill.
I would recommend this to a friend