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Customer Ratings & Reviews

Your price for this item is $1,398.99

Customer reviews

Rating 4.2 out of 5 stars with 296 reviews

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Rating by feature

  • Quality

    Rating 4.0 out of 5 stars

  • Value

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers love the Flex Duo 5.8 cu. ft. Self-Cleaning Freestanding Gas Convection Range's double oven and its ease of use. Many also appreciate the range's quality and attractive appearance. However, some customers have expressed concerns about the oven door and warranty issues. The reported problems seem to be related to the oven door's functionality and the timing of malfunctions relative to the warranty period.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 296 reviews
  • Rated 5 out of 5 stars

    Stove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice stove , there's a learning curve with the double ovens you'll have to play with it . Baking can be a challenge at first ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Range!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Range!!! I was a bit skeptical after reading different reviews. But this range is wonderful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent stove. Very pleased.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my purchase, and would recommend to anyone looking for a great stove.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gas stove. The double oven is awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I love this stove. I switched from electric to gas and it was the best decision ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome range, looks good, works great, We love the divide upper/lower oven feature. easy to use. We highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues no problems works great and it’s so easy to set up. WiFi works great even with my Slow spectrum internet service

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Loving the WiFi feature too, Luis! Welcome to the Samsung family. ^SuSu Samsung

  • Rated 5 out of 5 stars

    Happy with product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took some getting used to. Once I got the hang of it Love it! And could not be happier with the service I received from Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Double oven

    Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven’t used it a lot yet but it has all the features we were looking for! The double oven sold us! Another competitor could not perform on finding one but I was able to find one at Best Buy and was able to pick up the next day!!!

    I would recommend this to a friend
  • Pros mentioned:
    Double oven

    Rated 4 out of 5 stars

    Looks very nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heats up fast. Love the ability to use the small oven for small items without heating up the whole house. Convection fan does make a little noise on occasion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New stove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently moved but had to leave appliances so got new one for new home but got the gas version. So far, working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The oven is great. I love the duo oven. Does have a learning curve.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Satisfaction is what we strive for and we're happy to hear that you are loving this range. ^Lo Samsung

  • Rated 5 out of 5 stars

    Nice Design

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price. Panel display is nice and minimal noise while operating.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Temp Not True Reading

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The flex duo is a sharp looking stove. I bought it because I am always cooking meals that require two different temperature settings. The flex duo seemed to be cooking slow on the top oven so I bought an oven thermometer and that verified it. I’ll be calling Samsung since this is a brand new oven. I am disappointed in the product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great all around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook up even though it was a present for someone else I have heard nothing but good things about the stove

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Love that I can cook things at different temps at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great ovens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This black stainless range is not only beautiful but it's so easy to clean. The dual ovens help us save energy since the majority of the time is spent using the small oven.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DONT DO IT!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stove has failed me over and over again. It is always throwing fault codes. im glad I purchased the Geek squad protection.....well at first I was until I called them to service it a few days ago and I had to go through a 3rd party. I asked why and I was informed that best buys geek squad had NO ONE QUALIFIED to work on the product. Every in the stove has been replaced, Circuit board, sensors and now here I am a year later and having the same problems again. Cant use the oven at all. Very disappointed in this item. Tired of them putting temporary fixes on it. Please replace it with a reliable one!!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you, shelton, for sharing your experience. Samsung values your feedback and opinions. ^Jecca Samsung

  • Rated 5 out of 5 stars

    great range - the duo ovens are awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the duo ovens provide such flexibility especially right now during the holidays and all the baking.

    I would recommend this to a friend
  • Pros mentioned:
    Double oven

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are in love! Anything we could ask for an oven to do, this one has it! We are not professional chefs in the house by any means but this has sparked creativity with the dual oven options. The black stainless is very sleek!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product! Great price! Great Service! Always

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Great price! Great Service! Always a good experience in the store.

    I would recommend this to a friend