Customer Ratings & Reviews
- Model:
- NX58K9850SS
- SKU:
- 4892506
Rating by feature
- Quality
Rating 4.2 out of 5 stars
- Value
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers are positive about the Flex Duo™ range's large oven size and ease of cleaning, with many praising the dual ovens and simple operation. They also appreciate the powerful burners and the stylish appearance of the appliance. However, some customers have reported issues with the convection fan's noise and a few find the stove expensive. The control panel's usability has also received mixed feedback.
This summary was generated by AI based on customer reviews.
Beauty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a beauty! We purchased the whole Samsung black stainless line up and this range looks just stunning in our remodeled kitchen. NO ONE has a wifi range!?
I would recommend this to a friendI just love this idea a prime the very great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well my overview is that to work very well um so gas riots sub cleaning a works make edition on glad that I put them
I would recommend this to a friendGreat Stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best Stone we have owned by far. Don’t overlook the ability to check on it through an app when away from home.
I would recommend this to a friendGreat products
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased all my products for our house from Best Buy the tech support was absolutely amazing and well worth the price!
I would recommend this to a friend- Pros mentioned:Ease of use, Oven size
Love the range
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Heats quickly, love the griddle in the center. Easy to use.
I would recommend this to a friend Ovens are too small n no place to store divider
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the easy of cleaning stove. Would have foregone the bottom storage tray for more oven space. I will not be able to fit a turkey in one of the ovens n veggies in the second oven which was the purpose of exchanging my stove. Also do not like the smudges from fingers on control panel. To end in a good note, when cooking small meals, it’s good to use less energy.
No, I would not recommend this to a friendready to enjoy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is perfect for me. there is a grill in the middle. one of the rack is set for wok. two different setting for baking.
I would recommend this to a friendI am so excited about this stove.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the heavy grates and middle griddle. The convection double oven is fun to use. The slide in option with this stove is a great feature.
I would recommend this to a friendNice oven......
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was performed by a 3rd party. Haven't had any trouble with it, and have enjoyed cooking on it. To many features to describe here!
I would recommend this to a friendStylish range
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Range is stylish and goes well with the black stainless steel refrigerator and microwave. I switched from electric to gas, best decision ever.
I would recommend this to a friendGreat stove for someone who never used gas before
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife has never cooked on a gas stove. It has enhanced her cooking by 100 folds!!
I would recommend this to a friendBrand response from Samsung
Posted .This is wonderful, Dave. Happy wife, happy life. Thank you for the 5 Stars! ^Lo
Great Appliance
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very nice appliance to add to a home to make it feel like home.
I would recommend this to a friendExcellent product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung is the best in the market. I will recommend to all my friends and family Very nice and easy to use.
I would recommend this to a friendWorks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The range has worked well, starting with all day use on Thanksgiving. Much better than the builder grade range that was installed in our new house.
I would recommend this to a friendgreat appearance package, easy to use controls
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased all matching Samsung Appliances for kitchen and laundry room. Samsung has always met my expectations in service and utilization.
I would recommend this to a friend- Pros mentioned:Oven size
Samsung why you do this?
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I generally like to wait a bit before reviewing items. We are at our 2.5 year mark with this unit. I feel it has been enough time now. The stove is great. The oven works and even the dual oven feature is nice. Sadly the display panel for anything other than controls (timer, temp reading, clock, etc) has stopped working. There is a fix, but it's $150 and you have to take the unit apart. The oven still works, you just can't see what temp it is at or what your timer is set to. I certainly wouldn't buy a Samsung appliance again. Of the 5 pieces we bought, 3 have had issues.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We want to ensure that our customer's expectations are met.
Here is a link to "Set or clear the oven timer on your Samsung oven or range": https://www.samsung.com/us/support/answer/ANS00088062/
I also shared this link about "How to set the clock on your Samsung range or oven":
https://www.samsung.com/us/support/answer/ANS00089342/
The below link is the user manual for your model. Turn page 16 (Clock), page 17 (Kitchen timer), and pages 29-30 (Temperature setting guides) for reference: https://downloadcenter.samsung.com/content/UM/202103/20210308174431763/NX58K9850SS_AA_DG68-00779A-11_EN.pdf
For reference, I shared this link about:
Samsung range or wall oven panel is blank, blinking, or partially or incorrectly displayed: https://www.samsung.com/us/support/troubleshooting/TSG01110183/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1145237643), which will help our team pull up your information.
Have a great day.
Melardo
middle grille could have been made a little larger
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really haven't explored all the functions. Glad knobs have lights and could see on phone if left on.
I would recommend this to a friend- Pros mentioned:Ease of use, Oven size
Great design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Love large burner. Easy to clean beautiful
I would recommend this to a friend Wonderful oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This oven is amazing. The only draw back is that due to being gas hook up, it won't turn on by using the app.
I would recommend this to a friend- Pros mentioned:Oven size
Lots of good Cooking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product and bought for the double oven feature. The fact you can solely cook a Pizza on the top part and don't have to use the whole oven is a very nice feature. The kids love it because it is very simple. also the fact that it is wifi driven you can have the alert when food is done go to your phone.
I would recommend this to a friend