Customer Ratings & Reviews
- Model:
- NE59J7850WS
- |
- SKU:
- 3619438
Customer reviews
Rating 4.5 out of 5 stars with 1320 reviews
(1,320 customer reviews)Rating by feature
- Performance3.3
Rating 3.3 out of 5 stars
- Ease of Cleaning3.4
Rating 3.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers value the double oven feature of the Flex Duo range, frequently praising its ease of use. However, some customers have reported issues with the glass top, citing concerns about scratching, bubbling, and cleaning difficulty. A smaller number of users also mentioned inconsistencies with the oven's temperature control. Overall, the positive feedback on the double oven and ease of use appears to outweigh the negative comments regarding the glass top and temperature regulation.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great range!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't used this stove fully, but I love it! I chose it because the upper over also has convection. It doesn't make sense to have a second smaller oven that can save on energy but not also have convection... I just wouldn't want to use it. The upper over heats up to 350 in about 4 minutes!
This review is from Samsung - Flex Duo 5.9 Cu. Ft. Self-Cleaning Freestanding Fingerprint Resistant Double Oven Electric Convection Range - Black Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Great for family get togethers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does the job you need. I like it. The only thing is now I want to cook more. :-)
I would recommend this to a friendBrand response from Samsung
Posted .Hi Cookerwoman,
Thank you very much for your feedback on our products.
Should you need support in the future, please don’t hesitate to reach out to us at www.Samsung.com or by calling 1800-7267-864.
Reference number: 1144509815
^Rainly
Rated 5 out of 5 stars
Sleek with features
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are many features to recommend this stove., including a dual oven setting and a shabbat timer setting. I do not prefer electric stoves but this one has a clean looking appearance and works well.
I would recommend this to a friendBrand response from Samsung
Posted .Hi CarolM! Thanks for your review! ^Ty
Rated 3 out of 5 stars
Not for serious cooks: would recommend with caveat
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Somewhat disappointing for several reasons: 1.Unable to turn off convection on upper oven. 2.Unable to open oven doors separately 3.Cooktop surface is not easiest to maintain; albeit I assume that is for most smooth top surfaces. 4.Would have preferred two large burners instead of only one. 5.Would have assumed more flexibility from a large manufacturer such a Samsung. 6.Seems it's designed for convenience cooking rather than for someone who likes to cook in the traditional way. 7.Overall, the range works well with the given functions. Just not overly impressed.
This review is from Samsung - Flex Duo 5.9 Cu. Ft. Self-Cleaning Freestanding Fingerprint Resistant Double Oven Electric Convection Range - Black Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hello hdk51. Thank you for taking the time to leave a review with us. This information will help improve our products and Samsung experience moving forward. ^Ty
Rated 5 out of 5 stars
Great features
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the duel oven. I’ve been using the top half most of the time. I’ve never had a convection oven and I was nervous about that, but it is very easy to use and cooks well. So happy with this purchase. Loving the duel timers and warming features.
This review is from Samsung - Flex Duo 5.9 Cu. Ft. Self-Cleaning Freestanding Fingerprint Resistant Double Oven Electric Convection Range - Black Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .It's fantastic to hear that you're getting great use out of this dryer. ^Lo
Rated 5 out of 5 stars
Best appliance we ever owned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great appliance and goes above and beyond expectations. Makes us wonder if the last one ever worked correctly. Every time we use it we are impressed. It heats up so quickly and bakes better than the last one. Still learning about all the great options and having fun cooking again.
I would recommend this to a friendRated 5 out of 5 stars
Great addition to home
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been doing research on this device for over a year and never found anything close to the flexibility of the stove. Perfect for cooking small meals and large. The preheat for the oven is quick and makes during the week meals faster to cook.
I would recommend this to a friendRated 4 out of 5 stars
Love the split/double oven capability!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've used both ovens and they both performed very well. I tested the accuracy of the oven temperature settings and they were right on. I wasn't too impressed with the keep warm burner, but I haven't used it more than once. The largest burner works very well. So far, the product meets my demands.l
I would recommend this to a friendRated 5 out of 5 stars
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clean look, heats up very quick, while not a true double oven it works great for us. Our old oven to 10-15 min to get to temperature we used the top oven for the first time it was under 5 min. Glad we bought it.
I would recommend this to a friendRated 4 out of 5 stars
Good electric Stove
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The stove works very well. I have used each component with no problems. You really need to clean the top after each use. The cleaner makes a difference. Please at least glance at the manual to operate it then you will love it.
I would recommend this to a friendRated 5 out of 5 stars
Amazing! Versatile!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The range is very versatile with its divided oven there are so many options! The warning drawer is a nice feature as is the keep warm option on the cook top. Love it! The top surface is a bit difficult to keep clean with the black reflective surface.
I would recommend this to a friendRated 2 out of 5 stars
Don’t buy Samsung Appliances. Hard lesson learned.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband and I bought this stove, a Samsung refrigerator and Samsung microwave 18 months ago. I literally just paid off the 18 months 0% financing and we have had issues with all three appliances within three weeks of each other. Buyer beware!!!! We didn’t have any issues with this stove and then one day I have the oven preheated at 3:25 to bake some potatoes and they caught fire within about 10 minutes. Thankfully my husband caught it or we would’ve burned the house down. After the oven cooled down I tried again and kept a close eye on it to see what was wrong. Again the potatoes started to burn and I realized it was because the top broiler elements were on rather than the oven. The control showed that the oven was set to bake but the broiler was actually on. Samsung is handling that repair for me but I have to admit I’m always going to be scared of the stove. Last night my husband and I were standing in front of the microwave where I was heating milk at 50% power for one minute and 40 seconds. We had heard a loud pop but we didn’t know where it came from. I realized that the milk didn’t heat and I said it again and realized that the microwave for now wasn’t working. My issue with the fridge freezer was that the freezer drain was clogged and the food was constantly defrosting. $275 repair for an 18 month old appliance. We have never been able to use the ice function because the ice taste terrible and there was no filter for this particular refrigerator. I blame myself for not realizing it when I bought it. Anyway I would say do your research. I have quite a bit of buyers remorse. The two stars I’m giving it is because for 18 months anyway we had no problem and I was overall happy with the appliances.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi LeslieW! We appreciate you sharing the details of your experiences with these appliances so far. We're also glad to hear that you're on the right track to getting these issues resolved. If you need any further assistance, or if you have any questions, we're here to help. You can even reference ticket number 1143729357, and reach out to us directly through Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca
Rated 5 out of 5 stars
Bake gets to temp so fast!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Con: The glass top get dirty quickly Pro: Cleans very easily, Gets to temperature lightning fast!, Dual zone cooking is great! "Cooking time" is a great feature because you set the cooking time for the oven and when timer is done, the oven turns off. Seriously, this oven is amazing!
I would recommend this to a friendRated 3 out of 5 stars
Great Ides, Poor Execution.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought having a door that splits open to reveal a top and bottom separately would be great. Unfortunately neither the top or bottom are good for baking. The oven will burn the outside of the baked goods, but the inside is still under cooked. Tried all kinds of different settings but nothing helped. Pizza come out soft and floppy, no crispy crust on the bottom, even with a pizza stone. Not at all impressed with oven, and I would not buy again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there VFRMann, I see you have some concerns with using your Samsung Range with Flex Duo. I completely understand your items have not been cooked correctly and would like to make sure that you always get the best results when cooking two items at the same time. See link below:
https://www.samsung.com/us/support/answer/ANS00060968/
If you need any assistance, we are here to help via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143456869. We welcome you to our Samsung family. ^Brad
Rated 5 out of 5 stars
Samsung Stove
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. Split door feature is very helpful. I mostly use the upper oven unless I am baking or cooking fir a crowd. Stove top is easy to keep clean and the elements cook well.
I would recommend this to a friendRated 5 out of 5 stars
Best Stove We Ever Used
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you have the cash, GET IT! You will not be disappointed. Food never tasted better. Features are plenty. Saved us 30 bucks on our electricity bill since we switched from a coil top stove.
This review is from Samsung - Flex Duo 5.9 Cu. Ft. Self-Cleaning Freestanding Fingerprint Resistant Double Oven Electric Convection Range - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Very fast preheat, versatile cooking appliance
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very fast pre-heating - nothing like what I was used to with previous oven. Half-oven options mean less energy needed to only use part of the oven, and faster cook times.
This review is from Samsung - Flex Duo 5.9 Cu. Ft. Self-Cleaning Freestanding Fingerprint Resistant Double Oven Electric Convection Range - Black Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Oven
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to keep class top clean everything shows the pre heat buzzer goes off in 3 min after turn in and oven isn’t at desired temp. Love the double door and it’s a powerful unit that does lots of good things. and I learned about the sabbath mode lol??
This review is from Samsung - Flex Duo 5.9 Cu. Ft. Self-Cleaning Freestanding Fingerprint Resistant Double Oven Electric Convection Range - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Steep Learning Curve
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Moving from a knobs only, 20 year old oven to this touch screen model was interesting. Once we got the hang of it (did the unthinkable and read the instructions) it has been great. Bakes evenly and the stove top is excellent.
I would recommend this to a friendRated 5 out of 5 stars
Looks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the feel of using the stove part. The nobs feel sturdy and of great quality. I have no issues with the oven, but it will not get a full proper workout until Christmas time when the house is full for ten days. I will try to update this then.
I would recommend this to a friend


















