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Customer Ratings & Reviews

Your price for this item is $419.99
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The comparable value price is $1,398.99

Customer reviews

Rating 4.5 out of 5 stars with 1320 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 3.3 out of 5 stars

  • Ease of Cleaning

    Rating 3.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers value the double oven feature of the Flex Duo range, frequently praising its ease of use. However, some customers have reported issues with the glass top, citing concerns about scratching, bubbling, and cleaning difficulty. A smaller number of users also mentioned inconsistencies with the oven's temperature control. Overall, the positive feedback on the double oven and ease of use appears to outweigh the negative comments regarding the glass top and temperature regulation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,320 reviews
  • Rated 5 out of 5 stars

    Love this oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I seriously can rave enough about this range! I use the double oven feature every day. The convection warms up so quick and I love that I can still have a full oven when needed! I show it off to EVERYONE who comes to our house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice piece of equipment

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaces a similarly featured Frigidaire which broke down. The heat is more even on the stovetop; the controls easier to work; the oven(s) work nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Stove/Oven

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This double oven stove is the best! I can cook multiple dishes at different temps. Also great for making small dishes quickly, the upper oven heats up fast !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This stove is one sexy appliance!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dual stove makes baking so much faster. If your kids like frozen pizza, the crust has never been so crisp and delicious

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I expected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a convection oven it says that it cooks much faster, I have had to cook my casseroles much longer, so now I turn the temperature up by 25 degrees and it is closer to getting done on time. The fast boil burner isn't so fast unfortunately. I do like the 2 ovens, I like to use just the one when cooking just a dish, it heats up very fast to the oven temperature. Plus it doesn't heat The house up as much in the summer time. The warming drawer is very cool! I love it. I also love the warming center.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello! I would like to offer this link (https://bit.ly/2FIijZG) as it may be of assistance to you. It has some very useful information about what to do if the oven is not cooking well. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Awesome Oven!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an Awesome Oven! I love the 2 separate heating compartments - the preheat time is so quick! The stove top is wonderful too, very durable! Can't wait to test out my warming drawer! Best Buy for money spent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best electric ranges I've ever had! Works great and has a lot of features and is energy efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent so far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Doesnt burn in the bottom and everythung cooks throufh well. Also doesnt take as ling due to convection bake. Well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stove

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent stove. The optional split level works nicely and makes cooking two different items at different temperatures easy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I like it but it has issues.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the features of this oven. When its fully working it's great, but the top burner overheats and the whole top is hot making the counter hot next to it. So I avoided using that one. Next, the oven door doesn't close right so the light stays on. I figured out an odd way to get it shut, but now the convention part of the oven doesn't work. I am happy I got the extended warranty on this oven. I plan to call them so I can have use of an oven. I do like it, but I wish it didn't have so many issues. I have liked Samsungs in the past.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a great experience with my last Samsung range and had a chance to upgrade. Really like the functionality and styling and have found many uses for the split oven.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung flex

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stove love the versatility of being able to switch between a double oven and one big oven. Also love all the great features it comes with.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a new stove but the oven does not WORK very disappoint I had company over and we couldn’t baked at all,supposed to be newnow I have to waste another day to call for service and get it to get fix and have someone to get it to workwe tried to get it to work but it wound not turned on I need it before the holidaysvery very unhappy with this product ,please call me ASAP or email me

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Flower,

      We are glad to know that you are using Samsung products. We apologize for the inconvenience of the oven not turning on. We are always trying our best to make our products convenient for our customers.

      I recommend clicking this link for a basic troubleshooting guide:
      Samsung range, oven, or cooktop will not turn or stay on:
      https://www.samsung.com/us/support/troubleshooting/TSG01001952/

      To further assist you, please contact us with the following options:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      You may provide this reference number (1144853410) to help our team pull up your information.

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a nice upgrade from the builder standard. Too bad quality like this is not offered from the builder. Worth the cost and we both love it. The dual ovens are perfect for us.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Quality is what we strive for, and we are pleased to hear that this is the perfect range for you. ^Lo Samsung

  • Rated 5 out of 5 stars

    Love the split Oven that is Convertible to one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just had Thanksgiving at our house and because of this oven we cooked a 24 lb Turkey and 3 additional side dishes all at the same time. We love the ability to re-configure the oven for what we are cooking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flex range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second range like this and we love it. We had one at our condo and now at the house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great oven

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The oven heats up to 400 in about four min. The range layout is very useful, although it did get dirty quickly-will require more than dish soap/reg cleaners to get it spotless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great range

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome range love the flex duo functions and the double door design. This is the first of my kitchen remodel purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the flex door

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this a few weeks now and it's been awesome. The controls are nice, the oven heats evenly and the convection function works great. We have not used the double oven yet so updates will follow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Many Options, great design, perfect fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not bought matching appliances in the past 20 years. We bought the four matching pieces from Samsung and couldn't be happier. Great options, efficient, great looking, and a perfect fit for our kitchen.

    I would recommend this to a friend