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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1320 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 3.3 out of 5 stars

  • Ease of Cleaning

    Rating 3.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers value the double oven feature of the Flex Duo range, frequently praising its ease of use. However, some customers have reported issues with the glass top, citing concerns about scratching, bubbling, and cleaning difficulty. A smaller number of users also mentioned inconsistencies with the oven's temperature control. Overall, the positive feedback on the double oven and ease of use appears to outweigh the negative comments regarding the glass top and temperature regulation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,320 reviews
  • Rated 4 out of 5 stars

    Difficult to clean the cooktop.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooktop is very difficult to keep clean despite the fact that we closely followed the cleaning instructions.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great stove perfect for our size family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a great buy highly recommend to any family and kids if all professionals every time I visit my Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good stove

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stoves good, oven door scares me a little because I feel it could be made better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This oven is easy to use cooking foods fast. Cook top as many sizes on it to fit the pans your using.warming tray on bottom is nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great stove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went with this one for the visual wow factor and it's been great. Just a slight learning curve on baking with induction heating for the first time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New stove

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this range. Works wonderfully and has multiple functions for every need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best stove I've ever owned!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this stove over a month and have used every feature, and have no complaints. Best Buy I've made in a long time. Definitely worth they money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great oven! We are very happy with the ability to switch from convection to regular heat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Features!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stove is wonderful. I love the flex door. It makes it so easy with baking and having the ease of a full size oven too! Features are wonderful!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I am very happy with my products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my pur chase it makes my kitchen look great. I would recommend this product to my my best friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy my favorite store

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this stove i recommend it if you Love cooking like me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the new range. We especially like the way it can convert to normal baking to convection. The two ovens work great-together or separate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convection oven is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The double compartment is so great my wife loves it. The pot warmer is so convenient it is being used daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stove oven. Love the burners and oven. Heats up quickly and uses less energy than my previous oven.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Oven door

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it at the begining, glass on oven door schattered, can not use, have to wait a week.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for large meals

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this stove. We had it in stainless at our last house and bought it in black stainless for our new house

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Beauty gets the attention…Performance ensures loyalty! We are pleased to know when the time came to transition to a new range that we were selected. Thank you for being a loyal Samsung customer. Happy Cooking! ^Cat Samsung

  • Rated 5 out of 5 stars

    GREAT LOOKING STOVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stove not only looks great it works great. I love the fast boil feature and the fact that the stove top works with any size pan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORKS GREAT. LOVE THE WARMING TRAY.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT DOUBLE OVEN FEATURE, WARMING ZONE AND WARMING TRAY. GREAT GLASS TOP BURNERS, AND EASY STOTAGE OF OVEN DIVIDER.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The push button controls require a hard push(that's the only thing I would change).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    1st Smooth top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Operationally it works great. It’s our first smooth top and it’s a little hard to clean. Just gonna take some getting used to

    I would recommend this to a friend
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