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Customer Ratings & Reviews

Your price for this item is $419.99
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The comparable value price is $1,398.99

Customer reviews

Rating 4.5 out of 5 stars with 1320 reviews

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Rating by feature

  • Performance

    Rating 3.3 out of 5 stars

  • Ease of Cleaning

    Rating 3.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers value the double oven feature of the Flex Duo range, frequently praising its ease of use. However, some customers have reported issues with the glass top, citing concerns about scratching, bubbling, and cleaning difficulty. A smaller number of users also mentioned inconsistencies with the oven's temperature control. Overall, the positive feedback on the double oven and ease of use appears to outweigh the negative comments regarding the glass top and temperature regulation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,320 reviews
  • Rated 5 out of 5 stars

    Double Oven

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered in great condition. Flawless installion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice appliance for modern kitchen.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product. i recommend to anyone for its reliability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    superior design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything and more. If you do a lot of cooking and baking this is definitely the model to buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cooks great looks great!! would recommend it to anyone looking for a nice stove

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far it’s been working well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice looking range. It’s has performed well thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stove delivered promptly. Excellent service both on delivery and on instructions of use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very versatile range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason I bought this range is the versatility of it and it was highly recommended by the associate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves the double door and the top shelf for cookies. The oven heats up extremely quick

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Thought it would be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to get this stove worked great until about 2 months when the surface hot light never went out. Got it repaired and 2 months later it happened again. Again we got it repaired hopefully for the last time. Could be just the bad one from the batch but annoying.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    complicated range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so many features so much to learn I have only had it a week but very happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the double oven!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This oven is great!! I love how it heats up so quickly and the double oven is simply amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no problem with it, this is exactly what I wanted . Has a lot of functions and useful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stove looks great and just what I wanted.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had the stove about 3 weeks. Love it so far.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't live up to the hype

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stove top works as expected. Im a little disappointed that for the price, the center burner is just circular rather than oblong. The ovens are a huge disappointment. Top one is convection only. It can not be used as a traditional oven which makes it difficult when you bake cookies often that only require 5 min baking times. Also, the bottom oven doesn't have enough space in my opinion. Its very diffucult to fit traditional baking dishes. My biggest complaint is the top oven does not bake evenly. The left side of the oven bakes much hotter than the right This is oven replaced a new electric version of the same model. In that stove my cookies were done on the bottom but underdone on the top. The glass top had a scratch in it. Every time I used the top oven, steam came out between the glass top and the metal edge. So far, I've been extremely disappointed with Samsung ranges.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Hi there! I can understand how you might feel, let me help you here. Please make sure that the "Bake" button on the left side on your panel is not selected or illuminated when you use the oven for your cookies. To get a better result in baking cookies, please refer to pages 30-31 of your user's manual: https://bit.ly/2LXCKQv. Also, I'd like you to follow the steps on this link: https://bit.ly/2iLLKJH to improve the performance of your oven.
      ^Rafael Samsung

  • Rated 1 out of 5 stars

    Top defective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Equipment is nothing like other good brands such as whirlpool or GE this junk and other similar appliances breaks down as soon as you begin using them. The top of the range is practically all stained and coming apart from normal usage such as heating up a pot, nothing out of the ordinary. I am completely disappointed in this brand, I also have refrigerators from Samsung and ice maker broken a year into usage a total piece of junk and a microwave that broke 3 years into usage. Purchased insurance and Bestbuy doesn't honor their repairs, being told the COVID-19 won't allow for staff to go out to homes and understood but send out a replacement unit so the consumer can continue functioning. In the meantime I have no microwave or ice maker at the home where we are confined to. Samsung stinks!!! buy something else you will definitely regret this purchase, stick to their phones that is all they can do.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new range and all the things it can do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love convection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning how to adjust convection from normal baking times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oven 2 ovens

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this oven as it was just what I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flex duo electric range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and looks great. Love the double oven. Preheats very fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can cook small meals using small oven which preheats in about 5 minutes

    I would recommend this to a friend