Customer Ratings & Reviews
- Model:
- SM-A125UZKDXAA
- SKU:
- 6452955
Rating by feature
- Display Quality
Rating 4.3 out of 5 stars
- Camera
Rating 4.2 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
Customers are saying
Customers have good things to say about the Galaxy A12 32GB (Unlocked) smartphone, particularly its affordability, camera quality, user-friendly interface, and long battery life. While some users have concerns about its speed and storage capacity, overall, it seems to be a well-received budget-friendly option.
This summary was generated by AI based on customer reviews.
Phone sucks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Omg! From the moment i got this phine i have been having non stop problems. I hate this phone. I shoyld have stuck to my galaxy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, Demahone. We would love to get more information to assist you. Please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla
Drop calls and freezes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Alot of drop calls and its not the carrier the phone freezes . Its best just to spend a little because its not worth it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi, Anny. We know you want the very best performance from this Galaxy A12, and we want to help you get it. This link, (http://www.samsung.com/us/support/troubleshooting/TSG01001416/), will take you to a troubleshooting guide, which will give you the information you need to get this issue resolved! If the issue is not resolved, please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). It's an honor to be of assistance. ^Kayla
Not recommended
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Forget buying this device . Runs very slowly . not worth even at low price :(
No, I would not recommend this to a friendDon't buy a12
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crappy phone probably one of the worse I've ever used
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there. We are really sorry about any performance issues you may be experiencing with your Galaxy A12, and we would love to look into this further with you. You can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla
Worse phone from Samsung. Stay away!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worse phone from Samsung. Surprised that a flagship brand name will make the worse cheapest phone out there. What went wrong samsung? The display screen is extremely horrible! Stay away!
No, I would not recommend this to a friendExtremely slow.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you Paid. Everything about this phone is low quality. Buy something else.
No, I would not recommend this to a friend2nd phone failed.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give less then 1 star, I would! Its junk
No, I would not recommend this to a friendNot good device!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Device had screen issue and its camera not good at all!
No, I would not recommend this to a friendGreat for normal use.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had no problems since I bought the A12 6 months ago. I got it for $119 and service with AT&t. $30 dollar plan with 5G of data. Never used more then 2G since I am on wifi 90% of the time. So I have an extra 3G each month as rollover. Also installed a 256G SD card that I bought from BB for $29. I can download about 100 movies on my A12. Of course they are not 4K. You can install up to 1T on this device. If looking for state of the art this is not the one. If you just want to watch YT, movies and get normal things done this is. A tad slow from the 6G and up models. If one has $600+ to spend then go for it.
I would recommend this to a friend- Pros mentioned:Price
good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it an ok phone for the price it does lag but everthing else is great on it
I would recommend this to a friend - Pros mentioned:Price
Awesome phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome purchase. Great phone and at a great price
I would recommend this to a friend work tool
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works great so far. got protect case and screen protect at flee market. phone was not even on display yet.
I would recommend this to a friend- Cons mentioned:Slow
Both thumbs down
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible slow piece of junk. As soon I can get a decent phone I'm gonna take a claw hammer and beat this garbage into a million pieces.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there. We are really sorry about any performance issues you may be experiencing with your device, and we would love to look into this further with you. You can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla
- Cons mentioned:Slow
Very Bad Phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy this phone! It runs very slow, the sound quality is bad and it have so many others issues. Don't waste your time here. Find another phone for yourself. Don't make the same mistake that I made. I can't wait to save money and buy other phone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi FerFerOl77. Thank you for bringing this to our attention. I see you have some concerns with the Galaxy A12. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer.
How to keep your Galaxy phone from slowing down https://www.Samsung.com/us/support/answer/ANS00078985/
Check for a software update on your phone https://www.Samsung.com/us/support/answer/ANS00077582/
How to update your Galaxy phone https://www.Samsung.com/us/support/troubleshooting/TSG01001149/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144510762
Have a great day.
^Charles
- Cons mentioned:Slow
Amoung OTHER things ! !
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This (METRO PCS) phone, sold as NEW, does not even display the correct TIME with NO way to correct OR REPLACE it with a REAL TIME CLOCK, Also, the A 12 is I N C R E D I B L Y BULKY, SLOW and a TERRIBLE phone for the PRICE! ! !BUYER BEWARE! ! !
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi There,
Thank you for reaching out to us. We apologize for your recent experience with our Galaxy A12, as you're having problems with its time clock and the performance is slow. We understand how essential it is to have your device working correctly no matter its cost.
Please click on this link for some troubleshooting steps to keep your device from slowing down:
https://www.samsung.com/us/support/answer/ANS00078985/
Time and date are inaccurate on your Galaxy phone:
https://www.samsung.com/us/support/troubleshooting/TSG01206042/#:~:text=and%20time%20option.-,Open%20Settings%20and%20then%20tap%20General%20management.,now%20automatically%20adjust%20the%20time.
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144207928
Thank you for choosing Samsung. Have a great day!
^Chrystel
- Cons mentioned:Slow
SLOW PHONE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought the phone through Samsung website. The phone is super slow. It doesn't respond immediately after tapping once on the screen. Blurry screen. Low audio to others, when you speak over phone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, Selvaraj. We are really sorry about any performance issues you may be experiencing with your device, and we would love to look into this further with you. You can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla
Black screen
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had this phone for less then a year. Up to now ive had no issues. But now it continues to get black screen randomly. Regardless of all attempts to resolve this issue they have not worked. Factory reset. Clear cache. Turn off adaptive brightness set to not always on the phone screen timeout. Just cant fixit. And after it costing me over a hundred bucks this is unacceptable.
No, I would not recommend this to a friend