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Customer Ratings & Reviews

Model:
SM-A125UZKDXAA
SKU:
6452955
See price in cart

Customer reviews

Rating 4.2 out of 5 stars with 337 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the Galaxy A12 32GB (Unlocked) smartphone, particularly its affordability, camera quality, user-friendly interface, and long battery life. While some users have concerns about its speed and storage capacity, overall, it seems to be a well-received budget-friendly option.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 337 reviews
  • Cons mentioned:
    Slow

    Rated 3 out of 5 stars

    Could do better

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cheaply made. seems a bit on the slow side. Maybe go for a higher-end version for a bit extra cash

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Shane,


      Thank you for sending this review. We sincerely apologize for the inconvenience this may have caused you, as your Galaxy A12 is running very slow. Samsung understands that having excellent optimal performance is everything.



      Kindly visit this link to an article to help you on how to keep your phone from slowing down:
      https://www.samsung.com/us/support/answer/ANS00078985/


      Also, please visit this article to have your device updated for better performance. Just click the "Perform a software update" section for some steps:
      https://www.samsung.com/us/support/answer/ANS00077582/


      Should you need additional assistance, you may reach us via the following for immediate support:

      1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      2. Facebook Messenger: http://m.me/samsungsupport
      3. Twitter: https://twitter.com/messages/compose?recipient_id=18768513

      Reference Number: 1144167033


      Thank you for choosing Samsung. Have a great day!

      ^Chrystel Samsung

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfet unlocked phone mi kid like this they use for wsp

    I would recommend this to a friend
  • Pros mentioned:
    Good camera

    Rated 5 out of 5 stars

    Samsung never disappoints

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good camera, much better display than prior years phone

    I would recommend this to a friend
  • Pros mentioned:
    Good camera

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone , takes rrally nice pic for a cheap phone

    I would recommend this to a friend
  • Pros mentioned:
    Good camera

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love this phone and the camera options it has

    I would recommend this to a friend
  • Pros mentioned:
    Good camera

    Rated 5 out of 5 stars

    PHONE

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME PHONE QUALITY IS AMMAZING WILL REPUCHASE AGAIN

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband had to buy a new phone because his started “acting up” and wouldn’t charge. He has been using Samsung for over a decade and will not switch. They work for him.

    I would recommend this to a friend
  • Pros mentioned:
    Good camera

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone. Good cámara , battery and software

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung - Galaxy A12 32GB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone, but way too many games and garbage stuff which I had to uninstall. Well made, thin. Had problems with the face-recognition and fingerprint recognition, so I had to type in the 4-digit code every time I want to use it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Janjabe. We are really sorry about any performance issues you may be experiencing with your device, and we would love to look into this further with you. You can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla Samsung

  • Rated 4 out of 5 stars

    Affordable smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it from on sale for my parents,easy use and set up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Like!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that there is an economical choice for Samsung. Bought for 80 yo mom. Didn't need all the bells and whistles of the higher priced Samsungs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got to keep it android

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a replacement phone for my mother and she is pleased. In setting her up the transfer was easy. Not too many unwanted apps either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this cellphone. Cheap but works good........

    No, I would not recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    Do not buy it unless you want to waste your money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone for my mom which she only needs for calls and Facebook. We have always been clients of Samsung brand with no disappointment, but this phone is extremely extremely slow. I tried browsing some webpages and took me more than 1 minute to go back and forward. Also take into consideration that phone has only 1 month and maybe 5 apps installed. Best buy only offer a 2 weeks window for returns and obviously i can’t return it anymore. Do yourself a favor and keep searching for another phone.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    A12

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone with a reasonable price. This phone has two sim cards slots and sd card.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my dad he said it is a good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked this phone alot, but unfortunately it wasn't at all water resistant :/ and didn't survive an accidental drop in the pool.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mybestbuy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone its light and the face are big and take great pictures

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great option if you cant afford flagship models

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this is not the top tier S20 Ultra it has many features with a beautiful screen and great battery life!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Careful!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh how I regret not purchasing insure on it. not happy with how fast it broke, quite delicate.

    No, I would not recommend this to a friend