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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 419 reviews

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Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers consistently note the affordability of the Galaxy A13 32GB (Unlocked) smartphone, praising its value for the price. The phone's camera is also well-received, with users highlighting its ability to capture clear photos even in low-light conditions. While some users appreciate the phone's ease of use, size, and unlocked status, concerns are raised regarding its durability and limited storage space.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 419 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good phone I buy as a gift for my mom. She love it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good for some maybe, but not for me.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i did not like this phone, or the fact it was all plastic in fact i returned it within a day or two of purchasing it and went back to using my 8 year old iphone 6s. In my opinion this phone's battery drained way to quickly when barely using it, and it has so many things running on it that you cant turn off or disabled in any way that it slows the phones performance down significantly when barely doing anything on it, when it already suffers from a slight bit of display sluggishness. I didn't rate it a one star because it might be a good fit for some people at the price it is, its just not for me or my habits. This phone does have some nice accessories that you can buy for it like the (ZAGG Defense Screen Protector for Samsung Galaxy A13 LTE ) which features scratch and fingerprint resistant InvisibleShield Glass+ and a limited lifetime warranty. and the ( UAG - Scout Case for Samsung Galaxy A13 4G ) This is a hardshell case with a 1 year manufacturer's warranty. photo of case and phone below

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thongs to do on this phone great look and low price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super phone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've dropped this phone over 50 times and still no crack in the screen love this phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fast phone with the benefit of a great processor and modern amenities like USB-C.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Galaxy A13 Unlocked

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it as a back up phone. Phone is ok for simple tasks but not to be primary phone for heavy use. Very glitchy and slow with a lot of apps.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    EPIC WIN For Best Buy again!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best phone a bit slow. BUT I LOVE BESTBUY so it doesnt really matter too much

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    My phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone, the picture quality is amazing and I really love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great conectivity no complains with this product so far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy A13 .

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy A13 works great!..Better than I thought!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its worth the price for specifications and built quality

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    device not compatible; customer care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend not to buy this phone. as per best buy site it says it is compatible to many carrier. I checked on TMobile and it is not... it took significant amount of time to raise the issue. I am not sure if I get my money refunded. It was my first purchase as i moved to the US recently... i my experience is really bad. Best Buy customer care experience is equally bad... they say chat transcript will be sent by email... more than an hour, i dont see chat transcript...checked spam and junk folder as well... NOT a GOOD experience though.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality
    Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Great Value Smartphone for Everyday Use!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Samsung Galaxy A13 32GB (Unlocked) in Black from Best Buy, and it has been an excellent addition to my tech lineup. This phone is an impressive blend of affordability, functionality, and sleek design. What I love about it: Display: The 6.6-inch display offers crisp visuals and vibrant colors, making it perfect for streaming videos and browsing. Battery Life: The battery is a powerhouse! It easily lasts a full day with regular use, and I appreciate not needing to carry a charger around all the time. Performance: With 32GB of storage and solid processing power, it handles everyday tasks like messaging, emails, and social media effortlessly. Camera Quality: The multi-lens camera system captures sharp and vivid photos, exceeding expectations for this price range. A few considerations: While the phone handles daily activities well, heavy gaming or multitasking may push its limits. Also, 32GB of storage can fill up quickly, so an SD card is a must for those who need extra space. Verdict: For anyone looking for a reliable, budget-friendly phone with essential features, the Samsung Galaxy A13 is a fantastic choice. It delivers great performance without breaking the bank, and I highly recommend it! Thank you, Best Buy, for making this quality product available. I’m thrilled with my purchase and would love to win the $400 credit to explore more amazing deals!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality
    Cons mentioned:
    Ram, Storage

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a nice phone for your basic needs. Its runs the lastest Andriod 12 uodate along Samsungs latest One UI 4.1 update. It has a extra upgrades from the 5G version. The biggest upgrade is the display. Its 10x better than the display on the Galaxy A13 5G and the Galaxy A32 5G. It's a 1080p screen with grear colors. The phone has dual sim abd both sim slots actually work. Now here are the downgrades. The storage is limited to 32GB, the total ram is limited to 3GB. The phone isnt slow by any means. Ive already received one updatr from Samsung that address performance issues. Now the phone runs much better than it did out the box. Ive added a 128GB, the updated software also features Samsung's Ram plus feature that lets boost your total ram. So that helps with performance. The battery life is amazing, I average 8-10 screen on hours daily. It does feature quick charge (no charger in the box, only the cable) but I have an 18w fast charger already. The cameras are great. Better than the a13 5g. This phone has a wide angle camera, unlike the A13 5G. Overall it's a decent price phone for the price. It has many perks. So im happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Impressive Performance and Sleek Design

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Samsung Galaxy A13, and I’m thoroughly impressed. The phone’s 32GB storage provides ample space for my apps, photos, and files. The unlocked feature allows me to switch carriers effortlessly. The sleek black design is both elegant and minimalistic, making it a great fit for any style. The phone’s performance is smooth, and the camera captures clear photos even in low light. Overall, the Samsung Galaxy A13 is a fantastic choice for those seeking a reliable and affordable smartphone.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Affordable and good quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable phone, the only problem I have is low storage which slows the phone down but I only paid $250 for it and I've had it for like a year and a half now. Great phone for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Samsung galaxy 5g a13

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My iPhone 7 plus crashed and i bought this as an emergency until my new Iphone arrived and i was quite pleased. Takes great pictures, a little slow but all in all it worked great and im still using it and its been 10 months

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good device

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this device for my father, he old man, and he was very happy with it and easy to use. He did not face any problem with this device, it is light in weight, and the camera was good..

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Dual SIM capable, FHD display, 2-day battery

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect smartphone for everyday use and international travel. Phone takes 2 nano SIM cards plus MicroSD for extra storage. Also has large 6.5 inch FHD display. Battery lasts about 2 days with moderate use.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    It's a good basic phone.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for reading ebooks or using for recipes because of the large screen. This does make it a little bulky to put in a pocket or small purse.

    I would recommend this to a friend
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