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Customer Ratings & Reviews

Model:
SM-A136UZKDXAA
SKU:
6493970
Clearance
$49.99
Save $200
Comp. Value: $249.99

Customer reviews

Rating 4.3 out of 5 stars with 215 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.1 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers have good things to say about the Galaxy A13 5G 64GB (Unlocked) smartphone. They particularly appreciate its affordability, with many commenting on its great price. The camera quality and long battery life are also highly praised. Customers also find the phone easy to use and recommend it to others.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-8 of 8 reviews
  • Pros mentioned:
    Camera

    Rated 2 out of 5 stars

    Choose wisely

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. The camera is good. Calls are clear. No issue with connectivity, or apps. Where this phone shows its actual value (lack of) is that it does not have wireless charging. That said, my phone is just over 8 months old, and has not been dropped, or abused in any way. I cannot get it to charge, even after trying all the suggested fixes (reboot, different chargers, new cords, shut down, restart...) So, now I have to look at replacing it already, and have to decide whether or not to go the more expensive route, or roll the dice on another one of these types of phone. Good luck on your decision!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 2 out of 5 stars

    Poor Samsung Phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is not as good as other Samsung phones Ive had it moves really slow not a great option for a phone look elsewhere or spend a few more dollars to get a better quality Samsung phone

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Budget phone with serious issues

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a "budget" smartphone (lol still $300) but it's had problems since month one. Got it because it promised security updates for 3 years but I would not get it again. Still within the manufacturer's warranty but I don't have another phone to use while it's being evaluated and fixed so I think I'm just going to keep it until it dies. Really unfortunate. When it works, it's good. But it has serious issues with connecting to data outside of wifi and I frequently have to restart it and beg it to work when I'm outside and need it for directions or to be able to call someone. Unreliable.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Recommendation

    Rated 2 out of 5 stars

    Phone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchaed phone. I am still deciding where to go from here. Not sure to recommend to others.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It works, but some frustrating features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Galaxy years ago but switched to Motorola for the past 8 years. I switched back to Galaxy to see if that would improve my T-mobile cell service, of which it may have. A few of the frustrations I have with the phone: I have swiped down to deny a few incoming Google Voice calls, but the calls were answered. I couldn't clearly see that there was an ongoing call. The call answer and deny screen is pretty clear, but hasn't consistently done what I like. Second frustration: no QR code scanner that came with the phone, have to download a separate app. I've looked up galaxy help for this and it's not clear. Third: The phone feels huge, especially with a case. Fourth: I have to charge it much more often than my Moto Power (I could go 3-4 days on a single charge) It's definitely a steep transition coming from a Moto G 7 Power. Moto phones are much more intuitive- app organization and hand motions are easier. It does make phone calls, text, and access the internet. The small things give it a 2-3 star review. If I were buying a phoen again, and wanted a Galaxy, I would get a step up from the A 13.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a great piece of hardware..

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So slow. So unbearably slow. Better off with a Moto G.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Samsung a series are all junk

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality very fragile phone can not put it pocket it will crack the screen

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    48 megapixel camera - MISLEADING

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has a misleading 48mp camera stat, and is the reason I bought it. The quality of the pixels are not good. It is more like 8-12 megapixels. Wanted to return but BB has a $45.00 restocking fee. I won't be shopping here again.

    No, I would not recommend this to a friend