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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1016 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, camera quality, impressive battery life, and ease of use. They also appreciate its sleek design, ample storage capacity, and numerous features. However, some customers have experienced issues with the device's RAM, connectivity, and app performance. A few also noted that its size and weight could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,016 reviews
  • Rated 5 out of 5 stars

    MC

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and functional phone. Good price and memory

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy for me for this year

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy store staff is very helpful and amazing offers. Very good quality products

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung A15 5g

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally love Samsung products, but unfortunately the phone ive purchased has started to get hot. Its also slower than my past Samsung note 10 plus. Im pretty bummed because its passed my return to get a replacement.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there SophiaP, thanks for taking the time to review your Samsung Galaxy A15. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Check out the Samsung article titled, "Keep your Galaxy device at its normal operating temperature" for some great information about keeping your device at its normal operating temperature. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Also check out, "How to keep your Galaxy phone or tablet from slowing down" to learn more about optimizing your device. If you have any questions for us after reviewing the resources that have been provided, let us know by contacting Samsung Support. Thank you for being a loyal Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    $$

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $$$Budget wise and great price. Easy installation$$$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful app service

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Friendly, fast and easy purchase instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great as a temporary replacement.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife had broken her phone. Bought this as a replacement and now keeping it in case of emergency. Child is using it for now.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mistake?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone because the A14 5G was no longer available. There are some changes that Samsung made that I don't care for on this phone. There is no longer an option for icon size and layout, and the app icons are no longer sorted alphabetically so I have to search for them. This is a real pain. Other than that it's a good phone for the price.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy JimL, thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy A15. You can increase the size of supported screen elements and create shortcuts for accessibility features on your device. From Settings, tap Accessibility > Vision enhancements and tap an option:
      Magnification: Use exaggerated gestures such as triple-tapping, double pinching, and dragging two fingers across the screen. Magnifier: Magnify your surroundings using the camera. Cursor thickness: Drag the cursor thickness slider to customize.
      Pointer size and color: Use a large pointer for a connected mouse or touchpad (accessories not included). Font size and style: Configure screen fonts. Screen zoom: Configure the screen zoom level. If you would like to share any additional feedback with us or if you have any questions for us, feel free to contact Samsung Support at your leisure. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Color

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color ! Works great! Samsung is the way to go always .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good untill my wife got mad and chucked it at my head lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone for the price. Guaranteed Android OS updates for several years mean it won't be out of date any time soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    David S

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having a lot of trouble settling up my phone. They spent a lot of time settling my phone up Thank you very much.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Galaxt A 15 5G

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone . Not a bad option for a cheap phone with reasonable specifications

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yess

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GReat buy I needed right on the spot and I didn't have to wait to be shipped.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Never again

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was very slow and would close apps when trying to use them

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what he wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my son and he loves it!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dacent phone for a fist time user. User interface is friendly

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    That's my secret.. I'm always slow.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the worst (though admittedly functional) phone I've ever had. Cannot run more than once app at a time, constantly shuts down the apps I'm actively using. Resets every app every time you use them. "Reset your phone for faster performance" reappears within 10 minutes of resetting the phone. Extra storage is nice, but not worth it when the rest of the phone is garbage. Sometimes misses both alarms and phonecalls because those apps can't function properly. Going back to the A13.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha Hound, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy A15. We value your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. Take a look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your phone for faster, better performance. Without having more information available regarding what you may be experiencing with your device and without being able to ask you any follow up questions, I suggest contacting Support for further assistance with troubleshooting your device further. Thank you for being a staunch Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got 2 of these phones & love them. The girl at Samsung counter was so helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung galaxy A15 5G

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received it looks good. I am very satisfied with it. Best Buy rep was very professional and listened to me the customer

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connectivity issues. I use to be a fan of Samsung and am getting frustrated with the multiple issues with this phone. Will reach out to Samsung directly. Issues include and not limited to pairing with auto, camera and all other.

    No, I would not recommend this to a friend