Customer Ratings & Reviews
- Model:
- SM-A156UZKDXAA
- SKU:
- 6569030
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the Galaxy A15 5G 128GB (Unlocked) smartphone's affordability, with many praising its value for the price. The phone's camera is also well-received, with users highlighting its ability to take good pictures and videos. Additionally, the phone's 5G connectivity, long battery life, and ample storage space are among its other well-received features.
This summary was generated by AI based on customer reviews.
Not Compatible with Spectrum, but Online Support
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the Samsung Galaxy A15 5G hoping it would work with my Spectrum service, but unfortunately, it wasn't compatible. The return process in-store was a nightmare – the manager was rude and refused to listen to my explanation. They even charged me a return fee because the phone was opened, which was frustrating since I had to check if it worked with my service. However, I did reach out to customer service online, and they were very helpful in getting my return fee refunded. While I appreciate their assistance, the in-store experience was extremely disappointing. I’m hesitant to buy from here again based on this experience.
I would recommend this to a friendBrand response from Samsung
Posted .Hello there GusGarcia, thank you for finding the available time out of your day to share your sentiments with us about your Samsung Galaxy A15. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. The advertised Galaxy A15 is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Support. Thank you for being a steadfast Samsung customer. - Debra
More research.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a budget phone. Operating speed is slow. Phone glitches. I would look at other options.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for reaching out to share your feedback om the Galaxy A15, James. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. It's important to keep your phone up to date with the latest software version as well. If your phone is slowing down, you should utilize the quick optimization feature. The Quick optimization feature improves your device's performance by identifying apps that use excessive battery power. It also clears away unneeded items from memory, deletes unnecessary files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and simple. From Settings, swipe to and tap Device care. Tap Optimize now, and then tap Done. Check out the article "How to keep your Galaxy phone or tablet from slowing down" for additional options to help troubleshoot this. If this continues to be your experience, please reach out to us at Support. -Kelvin
Phone
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a cheap phone but noy cheap, bad pitcher quality
I would recommend this to a friendBrand response from Samsung
Posted .Salutations Wango, thanks for taking the opportunity to review your Samsung Galaxy A15. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you would like to provide additional feedback with us regarding the performance, durability, or functionality of your Galaxy A15, please feel free to contact Support at your leisure. Thank you for being a dedicated Samsung customer. - Debra
This cellphone is not good quality of battery
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone ran out of battery every minutes. It means that you dont use the phone, it still run out battery fastly. Every minutes, there is 1% battery goes down even you dont open the phone. I must return it and i must pay return stock fee about $45 for this product which is not enough quality. Please carefully to buy some product in best buy because they charged return stock fee about $45 even their product is defect or not quality.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there ThiV, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy A15. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to review, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can optimize your battery life on your Galaxy A15. If you have any questions for us after reviewing the resources that have been provided or if you would like any further assistance, do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer. - Debra
S series is the best
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not bad a phone. no much features to b excited about
I would recommend this to a friendBrand response from Samsung
Posted .Aloha Temmie, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy A15. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. If you would like to share any other feedback with us regarding your purchase or if you would like any further assistance, feel free to contact Samsung Support at your leisure. Thank you for being a staunch Samsung customer. - Debra
Android 16 updates doea not help the pandora app
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am tired of these phones doing updates to the android 16 updates that ruin the pandora app from running correctly.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings Androidsixteenupdates, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy A15 5G. Your feedback is appreciated as we strive to be innovative while improving the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy A15 shows to be compatible with the Pandora app. Without having more information available and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support. Thank you for being a dedicated Samsung customer. - Debra
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The phones quality wasn’t what I thought it would be. The processing speed is extremely slow for simple tasks. My phone hard ever receives phone calls. Notifications only come through once I pick the phone up and unlock the screen then all the day’s notifications flood the screen. This phone is an overall disaster and I hate I wasted my money
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations LexW, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy A15. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the nuts and bolts of your device's performance. "How to keep your Galaxy phone or tablet from slowing down" is a great resource to check out when you have some free time available to learn how you can automatically optimize your tablet for faster, better performance. Also check out, "Galaxy phone is unable to make or receive calls" and "Control notifications on your Galaxy phone or tablet" to help resolve what you have described to be experiencing with your device. Let us know if you would like any further assistance by contacting Support at your leisure. Thank you for being a faithful Samsung customer. - Debra
Unfortunately disappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went from a Google Pixel 4a to this. It's been nothing but issues and I will be returning this. It's extremely slow and lagging. The text message screen will minimize and becomes impossible to get it to clear off the screen. The inset of the volume and power buttons makes it impossible to make a screenshot. Changing from one app to another takes so long. I actually hate this phone!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there Gagrl, thank you for finding the available time out of your day to share your sentiments with us about your Samsung Galaxy A15. We value your feedback as it allows us the opportunity to improve the functionality and design of our products as we strive to be innovative. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. Take a look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your tablet for faster, better performance. You can choose which apps you want to use in the full screen aspect ratio. Here's how: > From Settings, tap Display > Full screen apps and tap apps to enable this feature and customize options. You can capture an image of the Galaxy A15 screen by swiping the edge of your hand across it, from side to side, keeping in contact with the screen. To use your Palm Swipe to capture a screenshot: > From Settings, tap Advanced features > Motions and gestures > Palm swipe to capture. > Tap to enable this feature. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out again. Thank you for being a steadfast Samsung customer. - Debra
Does The Job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what a smart phone should do.,Nothing too spectacular but meets minimum requirements.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Justo, we appreciate you taking time out of your day to share your thoughts with us about your Samsung Galaxy A15. We are happy to hear you are having an overall positive experience with your device. We would be happy to help you discover featurs and settings that may enhance your experience further with your new phone. We have available online the full device manual and the Samsung Support Team to answer any questions you may have or walk you through any steps to adjust the settings. Thank you for being a Samsung customer. -Elizabeth
terrible phone
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this phone was a disappointment after changing from motorola. the phone turns off by itself, the blue tooth disconnects in the car, I get text messages from the year before, and it just doesn't work well.
No, I would not recommend this to a friendRead
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super nice but the voul.e fades i need to get look at
I would recommend this to a friendBrand response from Samsung
Posted .Greetings PeterF, thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy A15. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having more details available regarding what may be occurring with your Galaxy A15 and without being able to ask you any follow up questions to probe further, I recommend contacting Samsung Support for further assistance and/or help with troubleshooting your audio quality. Thank you for being a dedicated Samsung customer. - Debra
Budget phone
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good budget phone but a tad slow not really happy with it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey Jerron, thank you for your feedback on your Samsung Galaxy A15. We would be thrilled to help you troubleshoot the speed of your device to help you have the best experience possible with your phone. We have a few articles to help you with this matter titled "How to keep your Galaxy phone or tablet from slowing down" and "Galaxy phone or tablet's screen is frozen or responds too slowly". You can also reach out to the Samsung Support Team if you believe any aspect of your device is not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Not Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My previous LG was 10 plus years old. Alas no LG in the phone world. So I bought a less expensive Samsung. I had problems immediately but thought it was my lack of understanding, finally after 6 days took it back as it updated and lost a lot of my info, Upgraded to the next Samsung, I recommend spending a little more money
No, I would not recommend this to a friendMr.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too slow and out dated. Find a different phone for $200. There's plenty out there.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day EduardoF, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy A15. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the nuts and bolts of your device's performance. "How to keep your Galaxy phone or tablet from slowing down" is a great resource to check out when you have some free time available to learn how you can automatically optimize your phone for faster, better performance. If you would like any further assistance afterward, please do not hesitate to contact Support. Thank you for being an unwavering Samsung customer. - Debra
Not a great camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slightly blurry photos and weird shadow on the font!
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Samb, thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy A15. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your photos and videos are blurry or poorly exposed, please take a moment to review "Galaxy phone or tablet photos and videos are blurry or dark" to conduct some simple troubleshooting steps to help resolve what you may be experiencing with your Galaxy A15. If you have questions for us afterward or if you would like any further assistance, do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being a faithful Samsung customer. - Debra
Don't shop at Best Buy and don't buy this phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone did not work on carrier as advertised. Best Buy still charged a $45 restocking fee and refused to refund that portion. Terrible customer service. I spend thousands each year at Best Buy, but will be shopping elsewhere going forward - you should too.
No, I would not recommend this to a friend- Cons mentioned:Android auto
Not working properly
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It not working properly with android car play. Music not working as the same time whit the Google maps open
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there LuisdJ, we appreciate your feedback on your Samsung Galaxy A15. We understand how important a fully immersive experience is to you while you're driving but wanting to have safety as well. Without knowing what music streaming app you are attempting to use on your device, we recommend double checking the settings in the maps app to ensure it is set to have the music running while the maps are running, and then reaching out to the Samsung Support Team if you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
Great buy if you don't plan on using Xfinity Mobil
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it to use with Xfinity Mobile and it's not compatible. They refuse to added the IMEI to there network. They sell the same phone but will not let you bring your own of this model.
I would recommend this to a friendDO NOT BUY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is horrible. I bought one for my husband and i because we needed a budget phone and i tried to do a lot of research. This phone is broken and glitchy straight out of box. The return is so tiny that of course i missed it. We have to constantly restart it because the screen just freezes when it wants.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there RachP, thank you for sharing your thoughts with us about your Samsung Galaxy A15. We would love nothing more than to assist you with any aspect of your device that is not operating as intended or expected and maximize your overall experience. We have some articles on our website to help you troubleshoot at your convenience titled "How to keep your Galaxy phone or tablet from slowing down", "Galaxy phone or tablet's screen is frozen or responds too slowly", and "App is crashing or not working on Samsung phone or tablet". You can also reach out directly to the Samsung Support Team if you have questions or are still experiencing anything out of the ordinary with your device. Thank you for being a Samsung customer. -Elizabeth
a15 5g dont buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really bad the phone is really slow and it lags a lot. the battery also drains down really fast and it is just in general in a peace of junk bc its really slow and laggy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello GuillermoM, thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy A15. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Please take a few moments to review, "How to keep your Galaxy phone or tablet from slowing down," "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to help resolve what you have described to be experiencing with your device. If you have any questions for us afterward or if you would like any further assistance, let us know by contacting us again at your leisure. Thank you for being a treasured Samsung customer. - Debra