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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 969 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the Galaxy A15 5G 128GB (Unlocked) smartphone's affordability, with many praising its value for the price. The phone's camera is also well-received, with users highlighting its ability to take good pictures and videos. Additionally, the phone's 5G connectivity, long battery life, and ample storage space are among its other well-received features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 969 reviews
  • Rated 1 out of 5 stars

    Terrible phone at any price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible phone at any price. Sluggish beyond compare and loaded with nonsensical Samsung bloatware. Any phone would be better.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy GregT, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy A15. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. You can use the Device care feature to keep up with the nuts and bolts of your device's performance. Please feel free to review, "How to keep your Galaxy phone or tablet from slowing down" when you have some time available to learn how you can optimize your phone for faster, better performance. If you would like to share additional feedback with us regarding your purchase or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Avoid

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow when opening apps Not receiving text messages Frequently losing service Dropping calls unexpectedly

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there Johnny, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy A15. We value your feedback as it allows us the opportunity to improve the functionality and design of our products. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Please take a moment to review, "Galaxy phone or tablet's screen is frozen or responds too slowly," "Messages on Samsung phone are slow, do not send, or cannot be received," and "Dropped calls on a Samsung phone" to help resolve what you've described to be experiencing with your device. If you have any questions afterward or if you would like any further assistance, please feel free to reach out to Support. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Returned, Super Sluggish. Not worth it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned. Super slow with multitasking, to switch from one app to another it takes 5-10 seconds to respond, same when you need to unlock it, 5 second to register your face (when it works). Very disappointed being a 2024 phone and this bad.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there SVNM, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy A15. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Take a moment to review, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your device for faster and better performance. If you would like any additional assistance afterwards, feel free to contact Samsung Support. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Rated 2 out of 5 stars

    Service in store

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to wait an hour for someone to help me with buying a cellphone. Store needs more people.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Glitches

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked well for about 2 days. The phone was bought new and has not had any damages. But the phones screen keeps on glitching it will open apps on its own, not respond to touch screen ques. Would not recommend. Was a waste of money.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi HopeW, we appreciate you sharing your thoughts with us about your Samsung Galaxy A15. We completely understand how important your device is to you and we would be more than happy to help ensure your device operates as intended and expected. We have an article on our website titled "Galaxy phone or tablet's screen is frozen or responds too slowly". If this article does not help you resolve this matter, please reach out to the Samsung Support Team for additional assistance to come to a resolution. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it for 4 months and it started acting up and super slow

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Reyes429, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy A15. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the buts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. Take a look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your phone for faster, better performance. If you would like any further assistance afterward, please let us know by contacting Support. Thank you for being a cherished Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Weak wifi

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's wifi is weaker than my 6 year old Motorola cellphone. Sometimes I have to call a number twice to hear a clear voice.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this item through UPS on July 18th and still hasn't made it to them yet and it's August 5th

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible Budget phone that barely functions as is. Samsung is really dropping the ball lately.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy BeeBop, thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy A15. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having more details available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support for further assistance with troubleshooting. Thank you for being a devoted Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Bad quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad quality phone ................... .........................

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there HamidA, thanks for taking the time to review your Samsung Galaxy A15 5G. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would be happy to assist you further with what you may be experiencing with your device, but we need more details regarding what may be occurring before we can do so. Please let us know if you would like any further assistance by reaching out to Support. Thank you for being a loyal Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Slow

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All apps and texts are slow, especially on spotify. I guess androids will be androids. Spent $200 for a slowmo phone. I miss my iphone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is very slow and the apps are constantly crashing and the phone freezes. By far the worst phone i have had

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha Donato, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy A15. We value your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the nuts and bolts of your device's performance. "How to keep your Galaxy phone or tablet from slowing down" is a great resource to check out when you have some free time available to learn how you can automatically optimize your phone for faster, better performance. If you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. Also take a look at, "App is crashing or not working on Samsung phone or tablet" to help resolve what you may be experiencing with your device. Let us know if you would like any further assistance after reviewing the resources shared by reaching out to Support at your leisure. Thank you for being a staunch Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Cell phone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had this cell phone for a year yet and it has stop working.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there AngeliaS, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy A15. We appreciate your feedback as we strive to be innovative while improving the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would be more than happy to assist you with what you may be experiencing with your device but without having more information available regarding what may be occurring and without being able to ask you any follow up questions to probe further, I recommend contacting Support if you would like further assistance with troubleshooting your device. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Nothing but issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 2 of this model in less than month and had connection and screen issues. Finally returned for a different model

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Tstothers, thank you for your feedback on your Samsung Galaxy A15. We are always happy to help our customers resolve any difficulty they experience with any of their Samsung products. We have a range of articles available on our website to help our customers troubleshoot at their convenience as well as the Samsung Support Team to offer one on one assistance through chat. We hope you have found a new device that meets all of your needs and wants. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 1 out of 5 stars

    Slow like more than a tortoise!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is extremely slow even for small task. Not recommended at all

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Shibainu, thanks for taking the time to share your thoughts with us about your Samsung Galaxy A15. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Feel free to check out, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can keep up with the nuts and bolts of your device's performance. If you would like further assistance afterward, let us know by contacting Support. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Pros mentioned:
    Battery life, Camera quality

    Rated 3 out of 5 stars

    For the price it's tough to beat.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for average needs. Decent cameras, decent speed, decent sound. I wish it had stereo speakers to go with the very nice screen. I also wish the phone had an FM radio (a lot of lower end phones have that but not this one). I do like that it has a microSD slot and 3.5mm jack though. The phone can lag a bit with some apps, so keep that in mind. All in all, it's a great phone if you're a light user. Or if you need a decent phone for your kids or teens. Or if your parents or grandparents need a new phone. Just keep in mind this phone is $200 brand new. It's not going to be the top of the line. Battery life is great!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy Truck, thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy A15. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. Take a look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your tablet for faster, better performance. Feel free to reach out to Samsung Support if you would like to share any other feedback with us regarding your recent purchase or if you would like any further assistance. Thank you for being a devoted Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Worst ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst phone ever. Broke within a day, not my fault. It froze, but they wouldnt return it cause I was 1 day past the limit. I was having surgery the day before.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations Anomalous, thanks for taking the opportunity to review your Samsung Galaxy A15. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would love nothing more than to be able to assist you with whatever you may be experiencing with your Galaxy A15, however, without having any details available regarding what you may be currently experiencing and without being able to ask you any follow up questions to probe further, I suggest reaching out to Samsung Support if you would like further assistance and/or help with troubleshooting your device. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Disappointed customer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really disappointed my order was supposed to be here Christmas eve

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Ram

    Rated 4 out of 5 stars

    Proof you don't need an expensive phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a "rewarded review" and don't need to exaggerate. For reference, my main phone now is a Pixel 6a but I'm really considering using this Samsung A15 5g as my new main phone. I won't lie, there's two things that hold this phone back from being a 5 star review. Those things are this only has one bottom single firing speaker and the RAM is less than I'd prefer. I got a black Friday deal on this phone and have only used it for two days, but overall performance has been fantastic! Benchmark numbers for the Pixel 6a and my previous iPhone 13 were both higher but this A15 holds right up against them. Whether I'm doing basics,gaming(light games are all I play), listening to music,or making/receiving phone calls, this phone handles it all with relative ease. And rather fast too. Many reviews here and elsewhere had me anxious about whether this phone could perform without serious lagging. To my pleasant surprise, it keeps up with anything you want to do and aside from during setup, there hasn't been any real lags or slow down. It won't perform like a $1,000 phone which is common sense but it will do everything an expensive phone does maybe just not as fast. If this phone had dual speakers and just a tad more RAM, it'd be perfect. On the RAM, use the device care cleaner and delete individual apps' cache often. That'll ensure your phone runs like a champ like mine does. Also, restarting your phone once a day or every few days will free up RAM to optimize it too. I use device care many times per day to release any memory that can be freed up. I'm surprised Android users don't already know these tips in 2024 but it'll make a huge performance difference. Unless you're a high end phone snob or too lazy to do my tips, this phone is surprisingly great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung A 15 notice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Simple basic but qualitative. A good, very decent entry-level phone. Easy to use and good image and sound quality.

    No, I would not recommend this to a friend
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