Customer Ratings & Reviews
- Model:
- SM-A156UZKDXAA
- SKU:
- 6569030
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the product's overall performance, camera quality, impressive battery life, and ease of use. They also appreciate its sleek design, ample storage capacity, and numerous features. However, some customers have experienced issues with the device's RAM, connectivity, and app performance. A few also noted that its size and weight could be improved.
This summary was generated by AI based on customer reviews.
Jims phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone has been great so far. Nice style with very clear screen.
I would recommend this to a friendGood phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this phone to my daughter , she loves it.
I would recommend this to a friendNice store
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good people ilove this store and nice job thanks
I would recommend this to a friendThis is very good product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is very good product to use with multiple sim and light use.
I would recommend this to a friendDO NOT BUY THIS PHONE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst phone. I have ever purchased. The screen cracked in my pocket after 2 days. The display quality is worse than my Samsung Galaxy 8+. The battery life is only marginally ok. The camera is extremely underwhelming. I bought this phone because it was one of the few phones with a headphone jack, but it was very much not worth the purpose.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day User980987, thanks for taking the opportunity to share your feedback with us about your experience using the Samsung Galaxy A15 5G. We value your thoughts as we strive to improve the design and functionality of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer extended warranty options that could cover your eligible devices. It's great for the unexpected situations like leaving your device behind on public transportation, having it stolen, taking an unexpected dip in the neighbor's pool, to dropping it and shattering the screen while bringing in groceries. Talk about peace of mind! If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Support. We're always happy to listen and work toward a better experience for our customers. Thanks for choosing Samsung! - Debra
Samsung Celphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice packaging easy to purchase, convinient to use
I would recommend this to a friendNice gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift for a friends birthday, he loved it !!!
I would recommend this to a friendUseful!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Economic end very useful. Just enough for any task!
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice..............................................
I would recommend this to a friendPlanned obsolescence strikes again
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this just over a year ago for my son, thought I'd buy a reasonable intro smart phone for his first. Paid extra for protection and he surprised me by taking good care of it. Lol and behold, 13 months in, one month after both the manufacturer's warranty and geek squad protection have expired, the device bricks itself. Took it in to see what, if anything, could be done despite being out of warranty and past coverage. No help available or offered. Functionality of the phone before suddenly failure was good, camera was mediocre, but as expected for the price point. Disappointed in both Samsung and Best Buy on this one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there SPENCERJ, thanks for taking the time to review your Samsung Galaxy A15. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We would be more than happy to assist you with what you may be experiencing with your device but we need more details regarding what may be occurring before we can do so. Please feel free to reach out to Support if you would like any further assistance with troubleshooting your device. Thank you for being a loyal Samsung customer. - Debra
Samsung galaxy a15 5g
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price. Lots of apps missing with this vietnamese made model.
I would recommend this to a friendBrand response from Samsung
Posted .Good day MichaelR, thank you for taking the opportunity to share your sentiments with us about your experience with using the Samsung Galaxy A15. We value your candor as we strive to improve the design and functionality of our product line. Compatible apps can be quickly downloaded to your device via Google Play Store. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to contact Support. Thank you for being a faithful Samsung customer. - Debra
Doesnt respond quickly
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had other Samsung models that are not Galaxy, and they have been great. Ive had the A50 and another one, i forget which, but they worked just fine. This one did not. I was surprised at how it lagged with everything i would do. No matter which app i used or if i was searching on google. It became annoying after 3 days, i had to return it. Even with the restocking fee:/ I just couldn’t keep using it. I got a different model.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Breadasaurus, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy A15. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. Take a look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your device for faster, better performance. If you would like further assistance afterward, let us know by reaching out to Samsung Support. Thank you for being a cherished Samsung customer. - Debra
Cell phone samsung
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like, didn’t work for me because is pooooorrr
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there LucasA, thank you for sharing your thoughts with us about your experience with using the Samsung Galaxy A15. We appreciate your candor as we strive to improve the functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Without having more information available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support for further assistance with troubleshooting your device. Thank you for being a valued Samsung customer. - Debra
just average - not a good camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.average phone, camera quality is lacking and the phone feature is slow to respond to take the picture or video.
No, I would not recommend this to a friendNot a Best buy problem - a Samsung problem
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A low and pathetic underpowered phone that is the worst piece of technology I have owned in 5 years. It reminds me why I chose pixel before and once I have the cash to purchase a new pixel outright I will buy a new one. This seems to be my way of accepting responsibility for the damage I did to my last phone. And for sure - Google has a product that is light years ahead of Samsung.
No, I would not recommend this to a friendNot Compatible with Spectrum, but Online Support
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the Samsung Galaxy A15 5G hoping it would work with my Spectrum service, but unfortunately, it wasn't compatible. The return process in-store was a nightmare – the manager was rude and refused to listen to my explanation. They even charged me a return fee because the phone was opened, which was frustrating since I had to check if it worked with my service. However, I did reach out to customer service online, and they were very helpful in getting my return fee refunded. While I appreciate their assistance, the in-store experience was extremely disappointing. I’m hesitant to buy from here again based on this experience.
I would recommend this to a friendBrand response from Samsung
Posted .Hello there GusGarcia, thank you for finding the available time out of your day to share your sentiments with us about your Samsung Galaxy A15. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. The advertised Galaxy A15 is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Support. Thank you for being a steadfast Samsung customer. - Debra
Good for light use, not great for power users
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone was sometimes slow and cant maintain a discord call with the calendar app open.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello SethE, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy A15. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. Take a look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your tablet for faster, better performance. If you would like any further assistance afterward, feel free to reach out to Support. Thank you for being a treasured Samsung customer. - Debra
Do not buy this if you are expecting morethanbudge
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sub par budget phone very slow battery does not last long
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations NaomiN, thanks for taking the opportunity to review your Samsung Galaxy A15. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to check out, "How to keep your Galaxy phone or tablet from slowing down," "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" to help resolve what you may be experiencing with your device. Feel free to contact Support after if you would like any further assistance. Thank you for being a dedicated Samsung customer. - Debra
Samsung Galaxy
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok................................................
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations ChristinaL, thanks for taking the opportunity to share your sentiments with us about the Samsung Galaxy A15. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. If you would care to provide any other feedback with us or if you would like any further assistance, please let us know by contacting Support. Thank you for being a dedicated Samsung customer. - Debra
More research.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a budget phone. Operating speed is slow. Phone glitches. I would look at other options.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for reaching out to share your feedback om the Galaxy A15, James. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. It's important to keep your phone up to date with the latest software version as well. If your phone is slowing down, you should utilize the quick optimization feature. The Quick optimization feature improves your device's performance by identifying apps that use excessive battery power. It also clears away unneeded items from memory, deletes unnecessary files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and simple. From Settings, swipe to and tap Device care. Tap Optimize now, and then tap Done. Check out the article "How to keep your Galaxy phone or tablet from slowing down" for additional options to help troubleshoot this. If this continues to be your experience, please reach out to us at Support. -Kelvin