Customer Ratings & Reviews
- Model:
- SM-A156UZKDXAA
- SKU:
- 6569030
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the product's overall performance, camera quality, impressive battery life, and ease of use. They also appreciate its sleek design, ample storage capacity, and numerous features. However, some customers have experienced issues with the device's RAM, connectivity, and app performance. A few also noted that its size and weight could be improved.
This summary was generated by AI based on customer reviews.
Mr.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too slow and out dated. Find a different phone for $200. There's plenty out there.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day EduardoF, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy A15. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the nuts and bolts of your device's performance. "How to keep your Galaxy phone or tablet from slowing down" is a great resource to check out when you have some free time available to learn how you can automatically optimize your phone for faster, better performance. If you would like any further assistance afterward, please do not hesitate to contact Support. Thank you for being an unwavering Samsung customer. - Debra
Don't ask for delivery from Shipt
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So disappointed. I was excited to get this phone as i desperately needed a new one. I had my old phone for 7 years and the battery wouldn't hold a charge anymore. I looked into the Galaxy A 15 5G and thought it was a reasonably priced phone. I purchase through Best Buy's website. I opted for same-day shipping. Didn't receive my package the same day. Shipt the delivery partner returned my phone because it was " damaged". Im not a happy customer. I will wait until i received my refund. Then i will repurchase and pick up in store. Never again will i trust their delivery partner Shipt.
I would recommend this to a friendBattery dead
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery is dead already bought phone a month ago ridiculous
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate you taking the time to share your honest review with us, April. We see that your review is about the Galaxy A15. The A15 comes with a 25W Super Fast Charging that powers you up at lightning speed. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. We'd like to gather more information about your experience so that we can further assist you. Please reach out to us at Support so that we can work together to find a resolution for you. -Kelvin
a15 5g dont buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really bad the phone is really slow and it lags a lot. the battery also drains down really fast and it is just in general in a peace of junk bc its really slow and laggy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello GuillermoM, thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy A15. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Please take a few moments to review, "How to keep your Galaxy phone or tablet from slowing down," "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to help resolve what you have described to be experiencing with your device. If you have any questions for us afterward or if you would like any further assistance, let us know by contacting us again at your leisure. Thank you for being a treasured Samsung customer. - Debra
Best Buy shipped open box and charged full price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just received the delivery, I will update when I actually get a "NEW" phone that I paid for. I was charged full price but got clearly opened box... so either previously owned or some other shenanigans. I am not happy I have to go back to the store and wait in line to return and reorder. The store that shipped it to me pulled a fast one on me.
No, I would not recommend this to a friendOne star is too much!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got this phone because the worker at Beat Buy recommended it and it’s horrible. Save your money and buy a quality phone. We were a day late on trying to return it and Best buy didnt care. So now this phone will collect in my dresser because its junk. It runs so slow you cant even answer calls and it gets confused easily.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Kansasmomma, thank you for finding the time out of your busy day to share your sentiments with us about your Samsung Galaxy A15. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to review, "Galaxy phone or tablet's screen is frozen or responds too slowly" and "How to keep your Galaxy phone or tablet from slowing down" to help resolve what you may be experiencing with your device. If you have any questions or us afterward or if you would like any further assistance, please do not hesitate to reach out to Support. Thank you for being a treasured Samsung customer. - Debra
Get something else
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone kinda sucks. It is laggy and freezes. It has been doing it since day 1. I should have taken it back.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for reaching out, Frank. We appreciate your feedback and look forward to hearing more from you in the future. We noticed that you contacted us to share your experience with the Galaxy A15. The A15 is a fast 5G phone equipped with a powerful octa-core processor, allowing you to load games, browse the web, and download content seamlessly. When your Galaxy phone or tablet freezes or crashes, it can be really nerve-wracking. The good news is that this can probably be fixed without having to send it in for service. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Check out our article, 'Samsung phone or tablet freezes and crashes" for options to help troubleshoot this. If this persists, please reach out to us at Support so that we can further assist you. -Kelvin
Mr
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its battery life sucks; horrible battery when I went to sleep and drained 50 percent
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there XiaopengZ, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy A15. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. When you have some free time in your schedule, check out, "Galaxy Battery - Optimization," "Apps are draining battery on Galaxy phone or tablet," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" for a wealth of helpful tips and tricks on extending the life of your Galaxy battery. Feel free to contact us if you have any questions after reviewing the resources provided or if you would like any further assistance. Thank you for being a valued Samsung customer. - Debra
- Cons mentioned:Connectivity
Not good phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good phone already showing no cell on antenna
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day ArturoR, thank you for finding the free time to share your thoughts with us about your Samsung Galaxy A15. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Depending on your region and environment, your device may temporarily disconnect from your mobile network or have a slow network connection. This may be due to your subscribed plan, access region, and mobile network settings. Please take a moment to review, " Issues with mobile network connection on Samsung phone or tablet" to help resolve what you may be experiencing with your connectivity. Let us know if you have any questions for us or if you would like any further assistance by reaching back out. Thank you for being an unwavering Samsung customer. - Debra
Terrible phone at any price
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible phone at any price. Sluggish beyond compare and loaded with nonsensical Samsung bloatware. Any phone would be better.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy GregT, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy A15. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. You can use the Device care feature to keep up with the nuts and bolts of your device's performance. Please feel free to review, "How to keep your Galaxy phone or tablet from slowing down" when you have some time available to learn how you can optimize your phone for faster, better performance. If you would like to share additional feedback with us regarding your purchase or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being a valued Samsung customer. - Debra
Samsung - Galaxy A15 5G 128GB (
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never had a phone as slow as this one. I don't like it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations NiubisayM, thanks for taking the opportunity to review your Samsung Galaxy A15. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Device care feature is available to help you keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. When you have the opportunity available, please take a moment to look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your device for faster, better performance. If you would like to share additional feedback with us regarding the performance, durability, and/or functionality of your device, please let us know by contacting Samsung Support at your leisure. Thank you for being a dedicated Samsung customer. - Debra
Returned, Super Sluggish. Not worth it.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned. Super slow with multitasking, to switch from one app to another it takes 5-10 seconds to respond, same when you need to unlock it, 5 second to register your face (when it works). Very disappointed being a 2024 phone and this bad.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there SVNM, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy A15. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Take a moment to review, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your device for faster and better performance. If you would like any additional assistance afterwards, feel free to contact Samsung Support. Thank you for being a steadfast Samsung customer. - Debra
Service in store
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to wait an hour for someone to help me with buying a cellphone. Store needs more people.
No, I would not recommend this to a friendA little on the slow side
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone the forever to load apps . And i think to wallet is in a bad spot too
I would recommend this to a friendBrand response from Samsung
Posted .Hello Atlsolostar, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy A15. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. "How to keep your Galaxy phone or tablet from slowing down" is a great resource to check out when you have some free time available to learn how you can automatically optimize your phone for faster, better performance. If you would like to share any additional feedback with us regarding your device or if you would like any further assistance, please feel free to reach out to Samsung Support at your leisure. Thank you for being a treasured Samsung customer. - Debra
Glitches
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked well for about 2 days. The phone was bought new and has not had any damages. But the phones screen keeps on glitching it will open apps on its own, not respond to touch screen ques. Would not recommend. Was a waste of money.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi HopeW, we appreciate you sharing your thoughts with us about your Samsung Galaxy A15. We completely understand how important your device is to you and we would be more than happy to help ensure your device operates as intended and expected. We have an article on our website titled "Galaxy phone or tablet's screen is frozen or responds too slowly". If this article does not help you resolve this matter, please reach out to the Samsung Support Team for additional assistance to come to a resolution. Thank you for being a Samsung customer. -Elizabeth
Boooooooooʻoooooooo
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do kot buy this phone worst phone ever hate it worst purchase in my life
No, I would not recommend this to a friendWrong item
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this item through UPS on July 18th and still hasn't made it to them yet and it's August 5th
I would recommend this to a friendWeak wifi
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's wifi is weaker than my 6 year old Motorola cellphone. Sometimes I have to call a number twice to hear a clear voice.
No, I would not recommend this to a friendSlow
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All apps and texts are slow, especially on spotify. I guess androids will be androids. Spent $200 for a slowmo phone. I miss my iphone.
No, I would not recommend this to a friendDo not buy!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible Budget phone that barely functions as is. Samsung is really dropping the ball lately.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy BeeBop, thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy A15. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having more details available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support for further assistance with troubleshooting. Thank you for being a devoted Samsung customer. - Debra