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Customer Ratings & Reviews

$199.97

Customer reviews

Rating 4.4 out of 5 stars with 1710 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the Galaxy A16 5G 128GB (Unlocked) for its considerable overall performance, good camera quality, and impressive battery life. The phone is also appreciated for its ease of use, beautiful design, and ample storage capacity. However, some customers have noted concerns regarding processor speed, limited RAM, heat dissipation, and connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,710 reviews
  • Cons mentioned:
    Processor speed, Ram

    Rated 2 out of 5 stars

    INCREDIBLY SLOW - DO NOT BUY

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I can repeat a lot of the concerns other people had. Given that this us a new phone, it should perform much better than it does. The processor speed is not good and you will notice laggy, slow performance. Even with virtual RAM (only 4GB available), there is not enough memory to keep background apps open. I just fought for over half an hour to log into a bank app because I would request a text or call code, just to have the app be closed automatically and have to start the process all over again. Playing games is extremely difficult unless you close all other apps first, otherwise even simple animations cause lag and stuttering framerate. The screen is a good size and the phone is fairly inexpensive, but you're much better off buying a refurbished, several years old Galaxy S series for a comparable price or less. Check your options, because this phone is incredibly frustrating to use.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there TheSenate, thanks for taking the time to review your Samsung Galaxy A16 5G. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. You can use the Device care feature to keep up with the nuts and bolts of your device's performance. Please feel free to review, "How to keep your Galaxy phone or tablet from slowing down" when you have some time available to learn how you can optimize your phone for faster, better performance. If you would like to share any other feedback with us after reviewing the resource shared, please feel free to reach out to Support. Thank you for being a loyal Samsung customer. - Debra Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung A16

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone it’s working good. Family liked it. Futures are really good

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Samsung A16

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone at decent price, good camera and picture quality

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for price. Also easy to handle and operate.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone for the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price, as someone who doesn't do anything too hardcore, mostly just browsing and texting and calling, it is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Mr. Michael

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its working perfectly fine, camera is excellent and apps downloading is acurate. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is very user friendly and easy to operate. The battery life is exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a very good value, capable of everything I've asked it to do and more. I'm quite impressed. I bought it for a person who is not accustomed to Smart phone usage and this Android has an Easy setting which is very helpful. The screen is nicely sized and the options for text are endless. I love it and I think I'll get one for myself because my A50 which I'm extremely attached to and still works so very well, is obsolete. Not in my world, but you know! Back to A16, it takes awesome photos, has great speakers, does everything an I Phone does only easier! Samsung you never fail to impress me whether it's a personal phone or a Washing Machine (my Samsung set is almost 14 yrs old and still looks/performs like new) or other major appliance, I trust Samsung to deliver and this A16 phone is just more proof of that trust.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my kid. Works great. So simple. Easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone with size of screen, battery power longivity

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Surprisingly good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this phone. Nice screen. Doesn’t lag. Yet. Updates with the 8 are due for this phone soon

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    George

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working okay as required , supporting basic needs

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sumsung

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very giod to work with, i love my new Samsung i ca ñn take beautiful pictures

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 4 out of 5 stars

    Samsung Galaxy A16 5G The Budget Phone That Refuse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    large, good display for the price,Solid battery life

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Super Samsung Smartphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Samsung as Android user for over ten years and the A16 has all the basics covered -- especially if you don't do a lot of texting, emailing, or web searches. I don't game on a phone, so I can't comment on it. It is as good as my old Galaxy S21. My only negative is the slick "glastic" housing. I use a tight, rubber cover to provide a sturdy feel in the hand.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pleased Customer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OveraI am really pleased with this phone purchase and all it's capabilities. Especially the ease of activation wirh my carrier. I'm actually about to purchase one for my husband for Valentines day.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my mom, she likes to take pictures and be able to see them whenever she wants, I think it's enough for someone who is not looking for the latest technology. It has for an external memory, and communicate

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Cellphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works fine, its aggravating that it doesnt have an earphone jack! ,needed adapter which bestbuy had, thanks bestbuy for your helpful service!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's amazing with this price and excellent features. I loved the design

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Good Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, clear, and nice. I needed an upgrade, and this phone was exactly what I needed.

    I would recommend this to a friend