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Customer Ratings & Reviews

$199.97

Customer reviews

Rating 4.4 out of 5 stars with 1710 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the Galaxy A16 5G 128GB (Unlocked) for its considerable overall performance, good camera quality, and impressive battery life. The phone is also appreciated for its ease of use, beautiful design, and ample storage capacity. However, some customers have noted concerns regarding processor speed, limited RAM, heat dissipation, and connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,710 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Sweet A16 5G Samsung phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone except it is so slick and thin it is hard to hang on to. You really need a case/cover to offer better grip. The phone works as it should on 4G and 5G. Battery life is as expected and will last with normal use for 24hours or more.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellence device for the price. Does everything a smartphone should with ease. Good dispay... good call quality.. good speed ...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Get it now !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Mom loved it ! It was just perfect for her , easy to set up and use .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HAPPY WITH PRODUCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and purchase I always go to Best Buy for all my electronic and whom needs they never seem to fail me. Very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good & Affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using it for 1 month & so far so good. Lot of memory and audio quality. Pictures are not the great thing though. Affordable price and fast overall functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mom loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for a gift for my mom and she’s loves it. She said it’s easy for her to use, she’s not really tech savvy but she like the size and she loves how big the fonts are on the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best android for money

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value for money, super battery life. Best suited for students

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity, Heat dissipation

    Rated 3 out of 5 stars

    Cheap phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was getting hot and closing the multiwindow feature. The bluetooth was very weak. I had to return it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey JuliaP, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy A16 5G. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Although your Galaxy devices may get warm sometimes, they have built-in safeguards to alert you and protect themselves if their temperature exceeds the normal operating range. Check out, "Keep your Galaxy device at its normal operating temperature" to learn about the factors that may affect your device's temperature. There could be a number of reasons why a Bluetooth device may randomly disconnect from your Galaxy phone or tablet. It could be that the device has a low battery, was moved too far away from the Galaxy device, or the Bluetooth function was accidentally turned off. Also, check out "Bluetooth device won't stay connected to Galaxy phone or tablet" to help resolve what you've described to be experiencing with your connectivity. Thank you for being a trustworthy Samsung customer. - Debra Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A16 review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Nice camera lens. Easy tonuse. Clear and bright display

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great backup phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great backup phone. The battery and the camera is great for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    good quality for mid performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality for mid performance genuine product definitely trustworthy from best buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Unlock phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, works well, highly recommended for any one looking a nice phone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 3 out of 5 stars

    A16 Samsung

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, good battery life and takes great pics

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day SamW, thank you for your wonderful feedback on your experience using the Samsung Galaxy A16 5G. We're ecstatic to hear that we've met and exceeded your expectations. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Support. Thanks for choosing Samsung! - Debra Samsung

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Best price choice for an average phone thats moder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good working samsung galaxy phone thats budget friendly especially for the sale price I paid ($175 for 128gb storage). No issues regarding the phone itself and the software.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Number one phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Samsung quality. Mint Carrier for the Phone. Great service and Cheap. Do yourself a favor and buy from Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone. Sleek, modern graphics and has a smooth ease to it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A16 SAMSUNG Gallaxy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price a great phone! A overall great phone!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Phone affordable for cheaper price for elderly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cell phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung is very good phone. I enjoy the different functions on the phone. I like all the different apps on the phone. The price was very good for this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    About phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good .. over all good phone.. would recommend

    I would recommend this to a friend