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Customer Ratings & Reviews

$199.97

Customer reviews

Rating 4.4 out of 5 stars with 1583 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,583 reviews
  • Rated 4 out of 5 stars

    solid cheap option with the basics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    feels plastic and cheap but powerful enough for the basic necessities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good product it functions very well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the price , does what I need .affordable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - Galaxy A16 5G 128GB (Unlocked)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mobile in budget, looks great to use the mobile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible understanding

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love forever and internal always indefinitely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good starting phone. Smooth, good build quality. Cameras are decent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent performer for a S24 replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. I lost my S24 and will say that in comparison the A16 does not have the same computing power but for the price is a good alternative until my Verizon contract renews.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. I recommend it to anyone that is interested in having a good and useful mobile phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a very nice phone, good camera and it has enough memory for a day to day use. This is definitely a great phone for people that use it for regular things, at a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone with great camera is working great i will never change my phone ive been a samsung user for 10 years and never once had a problem know i have my kids on samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for older folks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device pefect for someone like my dad its awsome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s definitely worth your money. It’s reasonably priced and the quality is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome phone honestly, I bought 2 and I love them. Great quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung galaxy a16

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is working perfectly. I have completed setting it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price is cheap and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is light and very efficient to use. Camera is also very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent gift for Chritmas. Good price and excelent item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung A16 5G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone would recommend to anyone to buy you won’t be dissatisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. They transfer everything from my old phone

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Samsung's Deception

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On January 9, 2026, I purchased a Galaxy A16 5G (128GB). I was surprised afterwards to discover that the phone did not include a power adapter—only a cable. Had this been clearly disclosed in the description, I would not have made the purchase. Adapters ALWAYS came with their phones. If they suddenly made this change then they need to state CLEARLY (not hidden) that Adapters are sold separately and phone needs adapter or a charging source to work. Charging the phone via a cable connected to an extension cord takes 4-5 hours. Some senior consumers don't have any charger, ext, or adapter and must pay the added expense. Multiple calls to Samsung customer service have been unsuccessful. I was promised supervisor callbacks that never occurred and was ultimately disconnected after requesting further assistance. Today I was disconnected again. I am very disappointed in Samsung's customer service. This situation has become unnecessarily frustrating for something as basic and inexpensive as a power adapter. Consumers need to add to the price of an adapter to the cost since the phone is incomplete. I do not recommend.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Abigail, thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy A16 5G. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung officially stopped including charging adapters in the box with the launch of the Galaxy S21 series in January 2021. We are focused on environmental sustainability, aiming to reduce e-waste and encourage the reuse of existing USB-C charging plugs. We aim to be as transparent as possible to avoid consumer confusion. Under the Features Tab on BestBuy, we include what's in the box with each device to assist on customers in making the most informed decision possible before a purchase is completed. If you would like to share additional feedback with us regarding your experience or if you would like further assistance, please feel free to reach out to Support at your leisure. We're always happy to listen and work toward a better experience for our customers. Thank you for being a trustworthy Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Nice phone .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone and work perfectly fine. I’m so happy to use it

    I would recommend this to a friend