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Customer Ratings & Reviews

$199.97

Customer reviews

Rating 4.4 out of 5 stars with 1587 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,587 reviews
  • Rated 5 out of 5 stars

    Bought a new samsung phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely impressed by the stores attention to my needs. My phone was outdated and i bought a new one, explanation and use was explained to me, ALL the emplyees were very helpful. From the time i entered until i left all was GREAT. I applaud the staff at ALTOONA BEST BUY, yes for sure I'll be back, and tell others. A BIG THANK YOU ALL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything excelent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything excelent Everything excelent Everything excelent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Early christmas gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It workd good for my parents they are in their 50th so is more than enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the features, Love the Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has everything a person could want. Not sure why people need an I Phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I brought it best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE SAMSUNG the camara everything work awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good phone if your on a budget

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price. My grandson has been using it since july and it works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dead phone to alive again

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old phone had died. Picked up a this Samsung A16. Works very well. Staff at Best Buy were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to work with

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Programming and adding bookmarks for my husband were easy to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, affordable phone for daily use. I bought it when it was discounted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love it ❤️ and the price the best thanks best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone and price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it Great phone along with Great quality of camera and price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable and good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a slow phone… but its also sub $200! The screen is excellent for the value, and works perfect whether you are on a budget, or for another use (backup phone, kids phone, media controller, etc.)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's too complex for basic usage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mostly only use talk and text. This phone has so many icons that I will never use and when I seek information on the phone, I get terminology that I do not recognize and answers that do not address the question asked (for example, there's no icon for "listen to voice messages", and it took a lot of searching to learn that I only needed to press #1 to do that). I appreciate that cell phones are getting increasingly complex, but how about including a "basic mode" so that those of us who mostly only want to talk and text can do that without frustration...

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha Chuck, thanks for contacting us to share your thoughts about your experience using the Samsung Galaxy A16 5G. We understand that transitioning to new devices can often feel overwhelming. Have no worry, we have a wealth of resources available to help our customers make the transition as seamless as possible. We offer device manuals, software updates, interactive simulators, and video tutorials online that are available for your review. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Support at your leisure. Thanks for being a loyal Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    First phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for a kids first time phone, she is able to do the basics and more for her first phone was a great buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Super Samsung Smartphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Samsung as Android user for over ten years and the A16 has all the basics covered -- especially if you don't do a lot of texting, emailing, or web searches. I don't game on a phone, so I can't comment on it. It is as good as my old Galaxy S21. My only negative is the slick "glastic" housing. I use a tight, rubber cover to provide a sturdy feel in the hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung A16

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The samsung A16 is very good phone under 200$. Best phone for gift someone very special

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone i really love how easy it is to use it also has tap to pay which i love

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my grandma when I bought mine, It’s been a year now, it does the job. She loves it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than my old phone that was getting slow-had trouble keeping a charge. I think i’ll like it fine

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha MaryE, thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy A16. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Support. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    a good alternative for an elderly person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the cell phone for my dad, and the screen and model are very easy to use. He is happy with his new cell phone.

    I would recommend this to a friend