Customer Ratings & Reviews
- Model:
- SM-A166UZKAXAA
- SKU:
- 10961289
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the overall performance, camera quality, and battery life of the phone. Many also appreciate its ease of use, design, storage capacity, screen size, and features. Some customers have expressed concerns about the processor speed, RAM, heat dissipation, and connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Affordable feature rich phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Afffordable, feature rich phone. Bought for my father. Takes great pictures.
I would recommend this to a friend Great product for teens
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter already had an older Samsung phone (S20+5G), but the battery caused us to need a new phone. We bought this as an inexpensive alternative. This phone doesn't have the features or speed of the S line of phones, but it works for a teenager. It was easy to set-up. Took out old SIM and micro-SD card, put it in the new phone and it was functioning immediately.
I would recommend this to a friend- Pros mentioned:Overall performance
Great Purchase!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought this phone processing power may not be up to par as all these more high end devices, this phone has treated me well and has gotten me from point a to point b.
I would recommend this to a friend - Pros mentioned:Camera quality
Good Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice, good camera, good signal, working good,
I would recommend this to a friend Great phone
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone really enjoying it, thank you guys so much!!!
I would recommend this to a friend- Pros mentioned:Overall performance
Pretty good phone if your on a budget
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone for the price. My grandson has been using it since july and it works great
I would recommend this to a friend - Pros mentioned:Overall performance
Good phone
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality, affordable phone for daily use. I bought it when it was discounted.
I would recommend this to a friend - Pros mentioned:Overall performance
SAMSUNG A16 5g
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone, fast charge, display quality is excellent. I love my phone.
I would recommend this to a friend - Pros mentioned:Overall performance
samsung
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a perfect smart phone in this range i highly recommend
I would recommend this to a friend Samsung's Deception
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On January 9, 2026, I purchased a Galaxy A16 5G (128GB). I was surprised afterwards to discover that the phone did not include a power adapter—only a cable. Had this been clearly disclosed in the description, I would not have made the purchase. Adapters ALWAYS came with their phones. If they suddenly made this change then they need to state CLEARLY (not hidden) that Adapters are sold separately and phone needs adapter or a charging source to work. Charging the phone via a cable connected to an extension cord takes 4-5 hours. Some senior consumers don't have any charger, ext, or adapter and must pay the added expense. Multiple calls to Samsung customer service have been unsuccessful. I was promised supervisor callbacks that never occurred and was ultimately disconnected after requesting further assistance. Today I was disconnected again. I am very disappointed in Samsung's customer service. This situation has become unnecessarily frustrating for something as basic and inexpensive as a power adapter. Consumers need to add to the price of an adapter to the cost since the phone is incomplete. I do not recommend.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey Abigail, thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy A16 5G. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung officially stopped including charging adapters in the box with the launch of the Galaxy S21 series in January 2021. We are focused on environmental sustainability, aiming to reduce e-waste and encourage the reuse of existing USB-C charging plugs. We aim to be as transparent as possible to avoid consumer confusion. Under the Features Tab on BestBuy, we include what's in the box with each device to assist on customers in making the most informed decision possible before a purchase is completed. If you would like to share additional feedback with us regarding your experience or if you would like further assistance, please feel free to reach out to Support at your leisure. We're always happy to listen and work toward a better experience for our customers. Thank you for being a trustworthy Samsung customer. - Debra
- Pros mentioned:Overall performance
Samsung Galaxy A16 5G 128 GB Phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my new Samsung Galaxy A16 5G cell phone. Blue/Black 128 GB. Best Buy guys were very helpful getting me started.
I would recommend this to a friend - Pros mentioned:Overall performance
Its actually unlocked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone for cheap price that actually worked and was actually unlocked
I would recommend this to a friend - Pros mentioned:Overall performance
VERY HAPPY
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are still a few things I need to learn but I REALLY like the phone
I would recommend this to a friend - Pros mentioned:Overall performance
Mommy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this phone and I use it everyday. Very good quality and makes my life easier everyday.
I would recommend this to a friend Nothing biught 2day
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not buy anything 2day buy a few weeks ago I bought a cell and wall mount. The cell is great the wall mount and insyallation so far was good.
I would recommend this to a friend- Pros mentioned:Overall performance
Early christmas gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It workd good for my parents they are in their 50th so is more than enough
I would recommend this to a friend - Pros mentioned:Camera quality
Impressed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old phone finally couldn't keep its charge. I had to replace it quick and this phone fit my need just. I'm completely impressed with the phone functionality and build.
I would recommend this to a friend - Pros mentioned:Overall performance
SAMSUNG A16 Review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The samsung A16 is very good phone under 200$. Best phone for gift someone very special
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung A16
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The samsung A16 is very good phone under 200$. Best phone for gift someone very special
I would recommend this to a friend - Pros mentioned:Overall performance
Love the features, Love the Price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has everything a person could want. Not sure why people need an I Phone.
I would recommend this to a friend