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Customer Ratings & Reviews

$199.97

Customer reviews

Rating 4.4 out of 5 stars with 1711 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers enjoy the overall performance, camera quality, and battery life of the phone. Many also appreciate its ease of use, design, storage capacity, screen size, and features. Some customers have expressed concerns about the processor speed, RAM, heat dissipation, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,711 reviews
  • Rated 5 out of 5 stars

    I Love It

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really loved my new phone and also thanks to great customer service by debbie

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung A-16 needs less "Bloatware" apps

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a good phone for my use, like the %g feature sounds clear, feels & looks good, however, this model comes with way too much "Bloatware" ... very confusing menus, Samsung (and other phone makers should consider selling their phones with justthe necessary programs / apps for basic us, & let the buyers get the apps from Google play store or open source. The "Samsung switch" app was very good for changing to the new phone. way too many setting not explained also,some are confusing.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy BooBalla, thank you for taking the time to share your experience with using the Samsung Galaxy A16 5G. We appreciate your constructive input as we continue to improve our product line, based on consumer feedback. We understand that transitioning to new devices can come with a bit of a learning curve. This is why we have a plethora of resources in place to help make the transition as seamless as possible. We offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators online. Please feel free to check out those resources and reach out to Support afterward if you have any questions or if you would like any further assistance. Thank you for being a valued Samsung customer. - Debra Samsung

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Budget Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mobile is really great for the price. Its just a month but battery is good comparing to other mobiles.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Unlocked and affordable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to purchase an affordable unlocked phone without any commitments is appreciated, so I can use the device outside my carrier's coverage area (outside the USA).

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was excellent. Everything worked the way it should. All expectations met.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Overall decent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the A16 for a month, and the battery life is even better than I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good alternative if you’re looking for a cheaper version of the galaxy series. It works just the same. I bought this as a gift for my mom & she doesn’t have any complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung products are great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone cos my s22 ultra was not working and am glad I did, I've always been a samsung person so it wasnt a difficult decision. It works great and very useful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought a new samsung phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely impressed by the stores attention to my needs. My phone was outdated and i bought a new one, explanation and use was explained to me, ALL the emplyees were very helpful. From the time i entered until i left all was GREAT. I applaud the staff at ALTOONA BEST BUY, yes for sure I'll be back, and tell others. A BIG THANK YOU ALL.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Thank you Best Buy

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT WAS AWESOME, for the price this phone is great. I appreciate the help of the best buy associate who helped me pick out the right phone for my budget!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cell phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice,,fast,, reliable good size ..................

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to work with

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Programming and adding bookmarks for my husband were easy to do.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is working properly and enjoying it! Please go and check it out at store!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Everything excelent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything excelent Everything excelent Everything excelent

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Phone and price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it Great phone along with Great quality of camera and price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A16 samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Works great for a good price! I would recommend this product for people who are on a budget

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsun Galaxy A16

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it so far...upgraded from my first smart phone and I'm really impressed with this one. Easy for a senior citizen like myself to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good deal a good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very paractical phone , good battery for that price a very good choice and good deal

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love it ❤️ and the price the best thanks best buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worthy Gift to your loved ones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone! Worth the money! We highly recommend and we are satisfied with the quality. You can use for yourself or gift your loved ones!!

    I would recommend this to a friend