Customer Ratings & Reviews
- Model:
- SM-A166UZKAXAA
- SKU:
- 10961289
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
Phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a bigger screen, and easy to find stuff in your phone, more things you can do on it.
I would recommend this to a friendAAA phone for elderly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone for my elderly mother. Easy to learn and use.
I would recommend this to a friend- Pros mentioned:Overall performance
Samsung A16
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got a phone at Best Buy and I loveci it, I havevalways been a fan of Samsung phones
I would recommend this to a friend Decent phone
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent phone. It gets slow after a while. Ive had a couple of these now because theyre cheap and i always lose or break them. Camera is not too great.
I would recommend this to a friendHappy to buy my new cell phone! Samsung A16.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a frequent shopper, I use the Best Buy website to purchase the latest products during the holidays and take advantage of special offers. I have been pleased with Best Buy for over ten years.
I would recommend this to a friend- Pros mentioned:Overall performance
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone... Got it for my mom and she absolutely loves it. Highly recommend
I would recommend this to a friend - Pros mentioned:Overall performance
BB shopper
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, the phone above me expectation. Thanks
I would recommend this to a friend efficient phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a little hard to get used to. they should include sometype of user manual.
I would recommend this to a friendNot bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Good battery life. Easy ui for older people
I would recommend this to a friendCook/Baker at a school
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new phone everyone was so helpful i will alway buy my phones here.
I would recommend this to a friendGood deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a phone that had large storage and affordable price and this turned out to be a great deal
I would recommend this to a friendHello
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its excellent for the price, good camera and the customer service was really good
I would recommend this to a friendAwesome camera!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new A16 phone!! For a Galaxy, its similar to an iphone. Easier to use. Camera is awesome!!
I would recommend this to a friendVery Slow, and terrible camera
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow! Terrible Camera (specially at night) It cant do multitasking. It closes apps because it overheats. Slow processor I guess. But it works as expexted since it is Samsungs cheapest smartphone
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi BryanV, thank for taking the opportunity to share your experience using the Samsung Galaxy A16 5G. We value your sentiments as we strive to improve the functionality and performance of our product line. Please take a moment to review, "Keep your Galaxy phone or tablet from slowing down with Device Care" and "Samsung phone or tablet freezes and crashes" to help resolve what you've described to be experiencing with your phone. Without having more details available regarding what you may be experiencing and without being able to ask you any follow up questions to probe further, please feel free to reach out to Support for further assistance. Thanks for being a valued Samsung customer. - Debra
- Pros mentioned:Overall performance
Excellent Phone!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exceeds expectations! Does all that I need. Personal Portable Productive
I would recommend this to a friend Samsung
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good phone only sometimes processor slowdouning
I would recommend this to a friendGahhhhh, it's not a vibe at all.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m literally crying. My parents got me the Samsung A16 thinking they were doing something, but this phone is a straight-up disaster. If you actually use your phone for more than just checking the weather, DO NOT GET THIS. The Lag is Insane: I try to open TikTok and the whole screen just freezes for like 5 seconds. By the time the video loads, the trend is probably already over. Scrolling is so glitchy it makes my eyes hurt.Multitasking is a Joke: If I’m on a video call and try to open Instagram, the phone starts heating up like a space heater and then just crashes both apps. 4GB of RAM in 2025? Samsung, be for real right nowThe "Wait" Screen: I spend half my life looking at loading circles. Even the keyboard takes a second to pop up sometimes. I literally have to type slow so the phone can keep up with me.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings DVSNF, thank you for sharing your sentiments with us about your experience using the Samsung Galaxy A16 5G. We value your candor as we continue to make improvements on the functionality and performance of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Please take a moment to review, "Keep your Galaxy phone or tablet from slowing down with Device Care" to learn how to optimize the performance of your device. If you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. Also check out, "App is crashing or not working on Samsung phone or tablet" to help resolve what you've described. Let us know if you have any questions or if you would like any further assistance, please feel free to reach out to Support. Thanks for choosing Samsung! - Debra
Very good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.is good product and easy get access to get this phone.
I would recommend this to a friend- Pros mentioned:Overall performance
Good product Good product Good product Good produc
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product Good product Good product Good product Good product Good product
I would recommend this to a friend - Pros mentioned:Overall performance
Dad's New Phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and quality phone! My Dad who is 77 was able to upgrade finally after over 15 years!
I would recommend this to a friend
