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Customer Ratings & Reviews

$199.97

Customer reviews

Rating 4.4 out of 5 stars with 1711 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers enjoy the overall performance, camera quality, and battery life of the phone. Many also appreciate its ease of use, design, storage capacity, screen size, and features. Some customers have expressed concerns about the processor speed, RAM, heat dissipation, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,711 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smooth performer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, super-fast charging, easy to navigate apps, very modernize.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Samsung Galaxy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and small, takes very nice pictures and respond to touch very fast. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85 year old user

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on sale, updating from a eight year old Samsung. Navigation and functionality was similar and transfer of data from the old unit to the new unit was done by the Geek Squad as part of the sale. Great phone for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone! Sound and camera is great, solid phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for starter phone. I bouggt this for me younger sisters to learn how to take care of a phone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Only if you really must

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily the worst phone I've ever bought, lol. Lost my beautiful S22 and needed a new one. However, being a being student left me with no other choice than to get this lovely guy. It does the most basic things. However, it bugs out ALL THE TIME. I was warned about this when I purchased it. It's a true test of patience. If you have more than 5 apps going on at once ... Don't... Just don't. It serves it's purpose. I don't have Facebook, Instagram, or YouTube on it. The camera is lame. The battery life is good. The volume is good for Pandora. As a broke student, it'll do for now.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MaraC, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy A16 5G. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Check out, "Keep your Galaxy phone or tablet from slowing down with Device Care" to learn more. If you would like to share any other feedback with us or if you would like further assistance, please feel free to reach out to Support. Thank you for being a cherished Samsung customer. - Debra Samsung

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great craftsmanship. Like the color Affordable Dependable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hermoso

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Súper bueno , compré 3 en diferentes fecha y no me arrepiento es súper

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, great pictures. Good price, easy to download applications.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing product, good quality good packqaging get it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value. Just what I was looking for in a phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Samsung Galaxy phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my phone it works good in every place that I go with or without Wi-Fi thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received great service today, from 2 salesmen. Made my decision easy, explained the perks of becoming a "member" Delivered my tv to my car, said hello to my pup even!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hold on to. I'm still trying to figure out all the features it has.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone The battery is good I love the phone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung A16

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great option for a new phone at a lower price. Has been working well without any problems. Well worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A16 review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it as a Christmas gift for my mother and she loves it! A cheaper alternative to the S series, but does everything she needs it to do, especially for an older woman.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Worse than 4 year old Motorola

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it for about 2 weeks now, and I'm really not pleased with this thing. Screen is not bright enough to see outside, even when it's cloudy. The adaptive brighness doesnt seem to work either. It's always too bright in a dark room and has to beturned down manually. It's slow compared to my old phone. There is always a delay between tapping on something and the phone reacting. Camera is also slow to react too. Worst of all the screen cracked for no apparent reason. No impact, not dropped, just in my pocket, in a good case, pulled it out and the screen is cracked! 4 years with my old phone and never cracked. This one lasted 2 weeks. Phone looks nice, and battery life seems excellent, but thats about all the positive. Don't be fooled by all these positive reviews. Not worth the cost even as cheap as it is.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations CaleR, thanks for taking the opportunity to review your Samsung Galaxy A16. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We also offer extended warranty options on eligible devices where certified technicians will take care of accidental drops and spills, as well as screen repairs and mechanical breakdowns. The Device Care feature is available to keep up with the nuts and bolts of your device's performance. "How to keep your Galaxy phone or tablet from slowing down" is a great resource to check out when you have some free time available to learn how you can automatically optimize your tablet for faster, better performance. The Galaxy A16 has a "Touch sensitivity" setting that can be enabled in the Display settings to increase the screen's sensitivity. When enabled, this setting improves the phone's ability to respond to touches, even when using screen protectors or if your fingers aren't perfectly clean. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Support. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Phone for KID

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect phone for a child! Very clear and easy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone. It does what I need. Affordable price.

    I would recommend this to a friend